I was looking for a white TV to go in the bedroom, decided on the model and wanted and searched the internet. The price on 123 AV bettered everyone! The goods arrived quickly and undamaged. I was kept informed of the progress of my purchase. I would certainly buy from them again.
The TV I ordered came quickly and securely. I searched the internet and found the prices cheaper for the same Tv. I was thrilled to see they stocked it in white which other companies didn't. It was for my mothers 91st birthday and looks perfect in her bedroom!
ordered the tv & it was delivered within a couple of days, slightly later than the allocated time slot but you have to realise that the drivers can get held up on the roads & trying to deliver parcels to customers who aren't home. all in all a great service.
This firm respond immediately to any questions and provide an excellent service with very quick delivery that can be tracted on line.
I delt with Linda and cannot praide her high enough.
I purchased an "a grade" tv for a substantial discount. What made it "a grade" were minor issues. I now have a great tv and bought it for a great price (62.5% inc delivery of the same tvs new price elsewhere). It was delivered quickly and the service was good. So far I am very pleased with my buy.
I purchased a 42" LG tv which came within 4 days. I emailed customer services as I thought they'd sent me the wrong tv (a 3d tv which I hadn't ordered), I received a very prompt and polite reply. This was my first order through 123av and I will definitely be ordering again.
I was very pleased with the speed that the TV arrived from 123 AV no problem at all. It was exactly as I expected. Only thing I would comment on is in the booklet it says to register the TV with Toshiba but when you call to do that they don't register it because it comes from 123 AV it would be nice if that information had been available to save the call.
I had purchased a TV which was listed as A grade (which is different from new). When we received the product, it did appear to be not new and we were worried if the screen had a scratch. But when we wiped the TV (and the screen), the product was as new. So, no complaints. A manual was included though it wasn't the original manual (one of the reasons a product can be marked as A Grade but not new is missing things like original manuals).
All in all, not a purchase I can complain against at all.
I was delighted with the service I received and my TVs were delivered in a little more that 36 hours after placing the order. The prices were very attractive, especially for such renowned manufacturers. I have since recommended 123av to all of my friends and colleagues.
I bought a Centurion 8 glass TV stand and the speed and efficiency the order was dealt with was very impressive. Usually with packages like this, I expect some damage to the box or contents but have to say it was in impeccable condition. I've never purchased from 123AV before but they have certainly moved up my list of preferred suppliers now.
Process was simple and informative from start to finish, quick delivery of product too always satisfies the customer, Thank you!!
I would have no hesitation in dealing with th123AV again.
These guys a a great way to save money. I ordered a TV which arrived exactly as I ordered, but when I unpacked it, I realised that it couldn't be wall mounted. My fault for not checking first. However, 123AV offer a full money back returns service, so i just emailed them and got a full refund, including delivery charges. Courier came and collected the TV. No questions asked, no hassle. I then ordered a different TV which was just right. Both TVs were grade A goods as shown on their descriptions, but the only way you could tell was they weren't in the original boxes. You really can't tell the TVs themselves aren't brand new, they are in perfect condition. Both TVs took 2 days to arrive from the order date. Only suggestion to improve the customer service is they should send an email to notify which day the TV is expected to arrive.
I was a bit concerned after I placed the order as, when I read the finer print, I realised that "Grade A" didn't mean "New" - I'd always understood that refurbished stock was "Grade 2" or "Grade B", so be aware of what you're buying. Having said that, the TV set arrived in quick time and works fine - just a few surface scratches, but nothing obvious. When I ordered it, I had requested that, if we were not in, it should be delivered to our next door neighbour, who is elderly and rarely goes out, but who would be capable of signing for it. The day before it arrived, I received an email from 123av saying that they could only deliver to the address on the credit card, but I did not receive any communication about when, or even which day it would be delivered. When I called to query the email I had received, they were very helpful and told me it had been despatched the day before and was due for delivery that same day, which it did, so all was well, but if I hadn't rung them I may well have been out. Probably a good idea to give them a call a day or two after you order to check delivery time. However, all said, I'd use 123av again.
So ordered the TV (LG 42LM3400) on a Tuesday night and was delivered on the Thursday morning.
1) The price - £150 - £200 cheaper than anywhere else
2) The TV itself - lovely 2D and 3D picture
3) No fuss/hassle, fast delivery
1) No 3D glasses included - again, this is stated on the website so I was aware this might happen. I got a couple of pairs from Poundland (£1 each!) and they work fine.
On the whole, 4/5 for the TV and 5/5 for the company 123AV.co.uk. My only concern is how long it will last but you would get that buying a TV from brand new anywhere unless you take out an extended warranty.
At this point, I would recommend 123AV.co.uk to anyone. Overall very impressed.
TV arrived in N. Ireland inside three working days, that's good service. I had some reservations initally about wether the TV was genuinely LED but after checking with 123AV and the manufacturers it seems it is, the picture is certainly excellent quality. The TV was a good price as Argos had them on special offer at £399 but they quickly sold out, this one was £359 plus £25 postage, the same TV is £479 with Tesco. I don't think it was brand new though as the stand was attached but it all works fine(no sign of any damage or scratches) and the 1 year warranty is intact.
Great value all works great, delivered promptly, the website could make it clearer that some products are seconds but as long as it works and ain't scratched a Dinnae give a feck, warranty seems to check out too. All in all pretty darn good
Received TV when advised and with text to confirm. Everything included as advertised just assembled on stand, plugged in and re-tuned. Good saving on 'new' price would use / recommend this company again.
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