My problem purchase resoved to my satisfaction in two days
Review by confirmed purchaser
The Toshiba 19 Inch TV and DVD player on delivery, would not occasionally switch on or off, or change channels using the remote control. I emailed my complaint to 123AV on the morning and three hours later was contacted by phone.The company thought it was probably a faulty remote control and would send another. This arrived the following day and proved the diagnosis was correct. It has been a few years since I have received such excellent service.