123Print UK reviews

123Print UK reviews

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Review by confirmed purchaser

Easy to use excellent service and a qualit product

The website was really easy to use and personalise and the choice of designs was really good. Postage was a bit expensive but was was worth it when they came as the save the dates were fab.
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Review by confirmed purchaser

Fantastic value

We searched for somewhere to order cheap Wedding invitations. I was wrong, these were not cheap, they were brilliant low cost wedding invitations. I was pleased with the ease to edit modify the template for the invitation. We spent a lot of time choosing the design, when we received them, we were very pleased. One tiny point, we were expecting to write the names on the front of the invitation, the front is shiny, so we had to find a pen that would write on it without smudging.
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Review by confirmed purchaser

exelent cards shame about the delivery service

Exelent cards shame about the delivery service was sent email saying it getting deliverd never came made a call for delivery next day never came really poor service by the courier
123Print UK

Reply from 123Print UK

Dear Paul Luce,

Please accept our sincere apologies for the courier service and we have forwarded this issue to our DX Account Manager to investigate what happened.

Kind Regards,
Cindy
Customer Service
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Review by confirmed purchaser

Good product but process and customer service lacking

123 Print provides a good product although the process is a tad clunky and the customer service response is generally tardy.
123Print UK

Reply from 123Print UK

Dear Andrew Sutton,

Please accept our apologies for our delay in responding to your email.

Kind Regards,
Cindy
Customer Service
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Review by confirmed purchaser

Does what it say's on the tin!

Nice product at a competitive price
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Review by confirmed purchaser

Excellent product, speedy service

High quality, speedy dispatch.
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Review by confirmed purchaser

Great but...

Ive ordered 3 sets of rerun labels, and as I needed it faster I've paid additional speed charge.
2 of them have come within a few days and I was surprising and happy.
But last one didn't come after more than a week nevertheless I've paid additional speed charge and has checked the status, and finally it came after a few days.
Nevertheless I've paid the additional charge but it didn't come properly I've complained and claimed to refund the additional charge for the later one.
As a result, I'm ok with the response and the pretty label, I will come back to order next time,
and hope next time they will serve me on time:)
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Review by confirmed purchaser

PRINTING GOOD , DELIVERY A DISASTER.

Delivery did not arrive on day promised also confirmed by DX. No reason on the day or ever, from either, as to why !!! I had to re-arrange alternative myself . So day wasted waiting for non delivery, & half a day on 2nd day. Added insult was the fact I would have been charged hefty fee if I wanted to narrow time to a.m or p.m.so had to settle for all day window!!! Both of us let down by DX?
123Print UK

Reply from 123Print UK

Dear Derek Taylor,

Please accept our sincere apologies for the courier service and we have forwarded this issue to our DX Account Manager to investigate what happened.

Kind Regards,
Cindy
Customer Service
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Review by confirmed purchaser

A very good service

Was pleased with the product. Was good quality. Only thing that could improve would be the time it took to reach me but I wasn't in any particular rush anyway. Would use them again
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Review by confirmed purchaser

A Little Disappointed

To be honest I found the screen for locating my pictures on the cards difficult to understand and use. As a result the images are cut off at the top with no border.
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Review by confirmed purchaser

Had everything I was looking for.

Was looking for invites for my 21st party found beautiful ones on 123print & it was every reasonable price ! Cannot complain .
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Review by confirmed purchaser

A good quality product that surpassed my expectations

I was pleased with the business cards I ordered but found the delivery charge a little expensive. They arrived sooner than the predicted four days however.
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Review by confirmed purchaser

Delivery was very late and I wasted my money

I ordered some flyers for a Mothers Day promotion. They didn't arrive within the promised timescale. I had to phone up to complain to get the order processed.
The flyers then arrived so late that they were effectively useless. A total waste of money and the last time I will be using 123Print.
123Print UK

Reply from 123Print UK

Dear Derek Orford,

Once again please accept our sincere apologies for all the inconvenience to yourself.
As I can see one of our customer team members already dealt with your case.

Kind Regards,
Cindy
Customer Service
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Review by confirmed purchaser

Great service but not quick delivery

For the second time I have used 123Print the cards have come out great but I have gone for the free postage option - the actual receiving of the cards has in both cases taken longer than the suggested max time. And then only quickened up with phone twice in the second case. So if you want them quickly then worth paying for the express option otherwise they get put to the back of the queue in my experience!
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Review by confirmed purchaser

Bad customer service

Product did not come when stated even when I paid for early delivery. No response from the company until it was put on their Facebook wall.
123Print UK

Reply from 123Print UK

Dear Chris Kent,

Please accept our sincere apologies for all the inconvenience to yourself.
One of our customer team members already dealt with your case. Please check your bank account for the full refund.

Kind Regards,
Cindy
Customer Service
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Review by confirmed purchaser

Not as expected. Formatting online is very misleading

The Preview function showed my compliment slip with much, much larger margins than it actually had. So the final result does not look right.
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Review by confirmed purchaser

Promise much but deliver little

I have used them three times. First order lost and needed to be reprinted and sent, second order arrived as it should but of poor quality, third and final order sent and lost again.

The third order was invoiced as being sent by secure signed for courier and they sent it standard Royal Mail.

Whilst they have always sorted out the problem, getting wrong initially 100% of the time is not good service at all
123Print UK

Reply from 123Print UK

Dear Mr Robinson

One of our customer service team members is already dealing with your issue and your reprint is leaving us by DX today.
Once again please accept our sincere apologies for all the inconvenience to yourself.

Kind Regards,
Cindy
Customer Service
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Review by confirmed purchaser

Great cards!

Excellen cards, thankyou!
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Review by confirmed purchaser

As someone who dislikes online shopping greatly

I had spent ages looking for save the date cards and accidentally came across 123print.co.uk I was apprehensive at first as I'm not good online so wasn't sure, but the prices were too good to miss.
Flicking through the designs i was astounded by how many and how good they were.
When my partner and i finally agreed on one i was surprised at how easy the process was and when my save the date cards came i was ecstatic. They were better then i expected and my family and friends loved them asking where we got them.
My partner and i could not have been happier with the finished product and the service we received. I have recommended it to everyone i know.
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Review by confirmed purchaser

Fantastic service and product

Love the quality and product thanku

123print.co.uk Details

We promise...

* Free Personalisation ................. * Free Sample Packs ................... * Satisfaction Guaranteed ........... * Trusted UK Company.................. * Support British Manufacturing.....

About this company

Welcome to the 123Print UK community! We specialise in Business Cards, Wedding Invitations, Postcards, Letterheads, Rubber Stamps and more!

Affordable, high quality, business stationery for everyone.

123Print UK, part of CCA Occasions, is a UK company specialising in Personalised Business Stationery, Wedding Stationery and Christmas Cards since 1906.

Visit 123Print UK

Contact information

Call us on: 0808 178 8608
We live here: 91 Clydesdale Place
PR26 7QS Leyland
United Kingdom

Category

123Print UK is ranked 58 out of 83 in the category

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