21run reviews

21run reviews

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Slow and no responds so far to my emails.

Ordered running shoes 9 days ago. Order is still in processing state and they haven´t answered any of my emails.
... Finally got my shoes today 17.4.2014, ordered shoes 1.4.
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Billig og ingen problemer

Fik mine løbesko ca. 300 kr. billigere end herhjemme. Ingen problemer med shoppen.
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Hurtig levering

Købte løbesko samt andre produkter, dog var der en uges leverings tid. Ellers var alt som det skulle være :-)
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amateurs

i ordered a pair of shoes th 16th of feb. i contacted them at the 26th and they informed me 10 days later(and just cause i send them an email)that the item is no available anymore,while i was charged for all these days and still am,now they ask me if i want another item or my money back(they should have informed me the days ago by themshelves) and we cant communicate.i have send like 15 emails and i cant have an answer,really really lazy customer service,right after all the previous they emailed me back(just cause of the bad feedback): Dear Customer,

Thanks for your feedback.

The money will be refunded to your creditcard as soon as possible.
been hyronik about the feedback?taking away peoples money and saying the same excuse to everybody?no available?well get in your site and make it unavailable,just give me my money back(the email was send to me yesterday:Still no money)
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Varen kom aldrig, men pengene kom retur (efter nogen tid)

Jeg bestilte et par billige sko hos 21run. Pengene blev hævet på min kort, men efter 14 dage var skoene ikke kommet. Jeg ville derfor hæve købet, og der kom svar, at de beklagede og ville returere pengene. Og det gjorde de, så alt i alt havde de lånt mine penge i 3 uger. Ikke et sted jeg vil besøge igen.
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FRAUD - BETRUG - SVINDEL

Be aware this shop will charge you more on your creditcard than what you actualy order. They do not react neither by phone or e-mail. They only send you partly what you order but charge you the full amount.

Notieren Sie bitte, das dieser Verkaufer einen grösseren Betrag auf Ihrer Kreditenkarte abzieht als was Sie Bestelt haben. Die antworten nicht per Telefon oder per E-mail. Wenn nur einen teil der Waren geliefert werden, Zahlen Sie immer noch die ganzen Summe.

Vær opmærksom på, at denne internetshop hæver et større beløb på dit kreditkort end værdien af din ordre. De svarer hverken pr. telefon eller e-mail. Såfremt de kun leverer en del af din bestilling trækker de stadig det fulde beløb af din ordre.
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BILLIGE LØBESKO OG HURTIG LEVERING...

Har købt løbesko 5 gange og på trods af at prisen stiger med ca 5 euro i forhold til det annoncerede er de stadig MEGET billigere end hvad tilsvarende modeller kan findes til i DK. Forklaringen på prisstigningen er at de skal udligne momsforskellen - har oplevet det samme på amazon´s UK side.
Kan klart anbefales...
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vendono prodotti che non hanno in stock

ordinate ( e pagate contestualmente con carta di credito) scarpe asics
dopo una settimana mi dicono che non possono evadere l' ordine....
soldi rimborsati
a tutt' oggi sul loro sito le scarpe risultano disponibili...... POCO SERI COMPRATE ALTROVE
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I ordered and paid asics shoes
after one week they told me that they haven't shoes..
I had my money back
today shoes still "avaiable" on their e-shop... NOT SERIOUS SELLER
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Bastante buena

Solamente he realizado un pedido con esta empresa. En referente al tiempo, no fueron ni mucho menos rápidos, tardaron unas 3 semanas en entregarme el paquete, eso sí, te avisan del tiempo estimado de espera así que mejor que no tengas mucha prisa o se previsor y cómpralo con tiempo. El embalaje dejo mucho que desear. Pero claro que se espera de una página que tiene unos precios tan baratos comparadas con otras?. Yo sin duda alguna volvería a repetir porque la relacion calidad-precio es inigualable hoy por hoy
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Cheapest place to buy running shoes, very fast delivery process and had no problems at all while buying my shoes.

21run is the cheapest place that I found to buy running shoes, even when comparing to physical stores and considering the delivery cost.

Delivery service was perfect. Ordered my shoes on Monday evening and by Thursday afternoon I had it delivered.

Website is very easy to find stuff and checkout process is very simple and straightforward.

Had a small concern before I placed my order, due to some of the reviews that I had read before, but to be honest I was very positively surprise with the whole service from 21Run.

As from now, will always buy my running shoes from them.
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Review by confirmed purchaser

Le produit livré n'était pas de la couleur de celui proposé !!

Du coup je cours avec des pompes vert fluo....question d'habitude sans doute.

Sinon, RAS : livraison rapide.
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Pas på snyd

En pris på hjemmeside og i tilbud, med 5€ højere pris pr. bestilt enhed når der skal betales. Ærgerlig at de har valgt den politik nu. Var ellers særdeles tilfreds. Måske er der kommet ny ledelse med nye "ideer"?
Mvh
Jens Thorhauge
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Perfect price/items, sightly longer delivery times

Great price for premium running gear, however slightly longer delivery times than with other web-shops (total 9 working days). Packing: shoebox sealed with straps, no other (protective) packing materials whatsoever. Still goods arrived in perfect condition, so no complaints. Would certainly consider to purchase again.
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Great prices, fast shipping

Worked fine for me! Got my running shoes about a week after payment.
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Excellent service, great prizes!!

I order all my running gear on this website since a few years and have never been disappointed. I have never waited more than 3 days to receive my goods. Again last week, I ordered a pair of Asic Kayano on Monday and received them on Wednesday. I would certainly recommend this online shop to other people .
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Värdelöst.. Scam site?

Beställde ett par löparskor för cirka 3 veckor sedan, efter två dagar fick jag ett mail att de var skickade. Jäklar va snabbt tänkte jag! Då har jag dem inom några dagar. Nu har det gått cirka 3 veckor från det och spårningsnumret som jag fick säger att paketet fortsatt ligger på deras lager och inte blivit utskickat ännu. Mailat dem cirka 5 gånger utan svar, också skrivit på deras facebook utan svar. Osäker på om jag får några skor ens. Varning antagligen en scam site, eller bara ruskigt dåligt kontroll på allt, i vilket fall som helst, köp inte era skor här!
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Ordered a pair of running shoes for about 3 weeks ago, after two days I received an email that was sent. Damn right quickly, I thought! Then I have them in a few days. Now it's been about 3 weeks and the tracking number that I got says that the package remains at their warehouse and had not been sent out yet. Mailed them about 5 times with no response, also posted on their facebook without reply. Not sure if I get some shoes even. Warning probably a scam site, or just terrible poor control at all, in any case, do not buy your shoes here!
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ESTAFADORES - SCAMMERS (SALE WEBSITE TO MARK AS FRAUDSTERS)

Realizo el pedido vía Web, procedo al pago y después de 3 SEMANAS, el pedido se encuentra "EN PROCESO·". Después de varias reclamaciones, vía mail, me comunican que se van a retrasar = IMPRESIONANTE.
A finales de la 3º semana, ANULO EL PEDIDO y llevo 2 semanas y varias correos INTENTANDO que me devuelvan DE UNA VEZ el dinero, SIN NINGÚN RESULTADO, siempre envían el mismo mensaje, y por supuesto NO DEVUELVEN EL DINERO.
Dear customer,
thank you for your message.
According to our account department the money has just been transferred to your credit card account. You can see the amount on your next deduction.
We are sorry for the delay and the inconveniences we have caused.

****************************************************************************************
I make the order via the Web, and proceed to payment after 3 WEEKS, the order is "IN PROGRESS ·".
After several complaints, via mail, inform me that they will delay = AWESOME.
At the end of the 3rd week, VOID ORDER and took two weeks and several emails TRYING to give me back the money ONCE WITH NO RESULT, always send the same message, and of course NO MONEY RETURNED:

Dear customer,
thank you for your message.
According to our account department the money has just been transferred to your credit card account. You can see the amount on your next deduction.
We are sorry for the delay and the inconveniences we have caused.

***** SALE WEBSITE TO MARK AS FRAUDSTERS *****
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Kass service!!

Beställde ett par skor (Asics nimbus gel 15) den 9 augusti och jag har inte fått någon leverans ännu. Dessutom så är deras kundservice under all kritik. På min fråga, den 30 Augusti, om var min leverans är, svarade de enligt följande:
Hello,
Thank's for your inquiry.
Your order is in process and will arrive in a while!
Have fun with that!
sportliche Grüße / best regards / sincères salutations

21run.com - Customer Service

Så ja om ni är beredda att vänta mer än tre veckor på din leverans så varsågod annars handla någon annanstans.
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Peut mieux faire pour l'emballage du colis

J'ai commandé des chaussures de running et des gants qui sont arrivés non protégés . Les affaires sont arrivées dans la boite de chaussures sans aucune autre protection. Celle ci était déchirée et les gants étaient facilement accessibles. Heureusement rien n'avait été volé. Beaucoup de chance !!! Le colis aurait du être mieux protégé ou tout du moins ré emballé dans une un autre carton...
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Gode priser!

Jeg bestilte et par Asics løbesko som jeg ikke kunne finde billigere online hverken i DK eller England, også selvom der kom fragt oveni. Pakken kom med UPS efter 6 dage - så har absolut intet at fingeren på.

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