2J Commerce reviews

2J Commerce reviews

Good
7.9
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A credit to Magento.

We enlisted the help of 2J after another company let us down and we have never regretted it; our site runs like a dream.
The whole team at 2J are a pleasure to work with. Their down to earth yet professional attitude make e-commerce simple. Any issues, updates or changes are dealt with ASAP.
Given that Google continually change the goal posts 2J work tirelessly to ensure our company is not effected.
I would recommend 2J to new companies and established ones with no problem.
Keep up the great work guys.
2J Commerce

Reply from 2J Commerce

Thanks Dale, its been a real pleasure working with OKSmokey.com for the past 3 years and look forward to many more.
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Don't believe all you read

Over the past year we have learned a lot of valuable lessons on setting up an eCommerce site and the first one is never again use 2J Design. I am sure this will come as no surprise to them as I have already made my feeling known and in no uncertain terms.

So it’s interesting to read people have had 5 Star service off of this shower and wonder how many of them are authentic? If there were a minus stars they would get a -5

The site is still not working properly and we have spent a fortune trying to put things right. The amount of money spent would have been better scrapping the original one by 2J Design and starting again.

I have found the Managing director rude and arrogant and the admin staff totally incompetent.

Now it’s back to spending even more money as their configurations are not correct on our checkout…………… Why after a year are we still having problems?

So if you really want a headache and a pig in a poke then the only company I can recommend is 2J Design as they really know how to mess thing up with style.
2J Commerce

Reply from 2J Commerce

Its a real shame to see such a review on here from someone who received so much help from us even when deciding to move to another supplier, your site was developed and built in full working order. We received emails from you stating that customers were having problems checking out, when investigating this we found that no-one had tried to purchase on the website and the few that had, successfully ordered.

We checked all your requests on email and responded fast to each, most of which were down to a miss understanding of the system, if you are still having issues with this we will be more than happy to assist even though your choice was to move to another supplier.

We pride ourself on aftersales service and free support and our many reviews on various trust sites show this, to accuse our clients of false reviews is out of order, and I guarantee all will vouch for us.

I'm quite shocked to see this after our last conversation was that you wished to move away, my last email was stating we were more than happy to assist you in the transfer and give free advice to your new supplier to bring them upto speed with your system and offer any help they need. In which your reply was "Thankyou very much, I will let you know if I need anything"

If your new supplier cannot fix any issues in your site and causing problems I will be more than happy to fix anything or advise them as previously stated, if you are having problems we do not want this for anyone and more than happy to help you out and sort any problems you are having with the Magento platform.
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Company that goes that extra mile!

The entire 2J team are unbelievably talented and dedicated to say the least. They always provide a 5* service when ever I need something changing or explaining. The members of staff are highly in the know when it comes to web design, SEO and many other aspects to designing / running a website. I'd like to thank them on behalf of myself and my colleagues.

Ryan.
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Fantastic Service!!!

2J Design Ltd have been a massive help in getting our business off the ground. The same attention to detail has been applied to everything they have worked on for us whether it be designing logos and newsletters or really helping push our new company out there with the fantastic work they do on S.E.O.

Any queries or amendments we have had to make have been handled promptly and professionally. Can't really ask for more then that. Many thanks to 2J Design Ltd for all their hard work.
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Top Service and Design!

Couldn't have been any better. Fantastic quality design. Prompt, polite service, and always helpful with any questions. Have no worries about using them again.
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Spot on service

A company that listens, works with you, charges sensible fees & is there to support you afterwards, all in all, very, very good
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First rate service

2J Design have developed a business E Commerce website and a business website for me. I cannot fault their expertise and design skills and their customer service team is always on hand whenever you need them. I would recommend 2J Design to anyone. Bravo!!!!!!
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Thankyou for a wonderful service and experience

Having not gone through the process of building a website before I was very apprehensive and worried contacting a web design company.

From the initial consultation my mind was put at ease, the whole process with the design team was very pleasant.
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Excellent service and lovely to deal with

I found 2J Design very helpful and a pleasure to deal with, I could contact the designer by telephone anytime upto 9pm at night and at weekends if it was urgent.

I also found even out of hours if a problem was emailed it was quickly resolved and a reply was sent via iPhone, I feel this is very rare in todays market and certainly reccomend www.2jdesign.co.uk for your website.

2J Commerce Details

About this company

Edited December 2013 (We are in the process of asking current clients to review our services. 2J Commerce (2J Design Ltd) offer professional Ecommerce development solutions with a focus on Magento, over the past 12 months we have increased our support and project teams and our staff levels from 3 in 2011 to now over 25 members of the team as at December 2013 including Project Managers, Graphic/Web Designers, Certified Magento developers and Support team. Our portfolio now contains some of the worlds leading brands, we have recently re-branded to align our business with our services, check out some of the enterprise projects at www.2JCommerce.com. or check our partner profile with Magento at: http://partners.magento.com/partner_locator/partner_details.aspx?id=92834

Visit 2J Commerce

Contact information

Call us on: +44 114 321 8635
We live here: Unit R5 Sheaf Bank Business Park
S2 3EN Sheffield
United Kingdom

Category

2J Commerce is ranked 29 out of 51 in the category

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