I ordered some medication for my pet and sent off the prescription the day after i ordered it online. I didnt receive the items until a week later. But i did ring to ask if they had received my prescription as i wondered why my delivery was a bit late.And normally they are very good at dispatching goods in a couple of days. Apparently my prescription had been delayed in getting to them because of the Royal Mail problems, which then delayed my pets medication getting delivered to me. The lady who took my call was very helpful and explained the situation about the delay and said my order has been dispatched and is on its way. Received order the next day. It was just one of those situations you cant do much about when it comes to Royal Mail delays. But i still think their service is excellent and would recommend this website to anyone. It was no fault on their part so dont let my review deter anyone from using it as it is the cheapest website for getting things for you pets and delivery is fast.
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