I needed an emergency supply of ink so ordered over £200 worth and paid 8.95 for Next Day Delivery Before 1pm. I received an email confirming that my order had been accepted and payment was taken. I received another email this morning confirming that my package had shipped. It's now 2pm and no package. I rang the company only to be told that firstly, it's with their courier and there's nothing they can do, and secondly, only 2 cartridges were sent (I ordered 12). To add insult to injury, the woman I spoke to was rude, patronising and refused to pass me on to her supervisor. I'm absolutely livid!. DO NOT DO BUSINESS WITH THESE PEOPLE.
UPDATE: It's now 9th Feb and I've yet to receive my full order and haven't been refunded... pathetic! I've opened a case against them in Paypal
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