Our international customer service is constantly available to our guests and hosts via phone as well as email and offers answers to all questions. In case of an emergency we can be reached 24 hours, 7 days a week.
The booking is done online and can be conveniently paid with PayPal, credit card, by direct debit or with Bitcoin.
We give you the guarantee that payment will be made to you 24 hours after the guest has arrived. It is your decision whether you want to receive the money via PayPal, directly onto your bank account or in Bitcoin.
9flats is your cheap, private and ‘social’ alternative to a hotel combined with the certainty that your host will only receive their money after you are satisfied on checking in.
A comprehensive protection is offered by our free 9flats insurance (Zurich) that covers all parties against unintentional damage with an insurance sum up to 500,000 Euros.
9flats is a global marketplace for private renting of living space which makes travelling and staying overnight unique. Anybody can offer or rent an apartment, room or house across the globe. It is our objective to make travelling more individual, convenient and affordable.Visit 9flats.com
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