I would recommend to people because your staff are polite and they give you options of call back times that suit you with no pressure
after a barrier had speared my car because it want secured properly I had reason to call this accident helpline and guess what they were very helpful, no stupid questions or judgements, just clear explanations and good understanding of what happens next
I think that the comment above says it all. You were prompt, polite and very helpful. Especially at a time when someone needs that professional assistance without it being condescending.
From me making that first phonecall, i was met with people who were happy to listen and help me. So effectively and the speed of correspondce reaching me and calls were made imeditately to me asking for all information.
The customer service i have recieved so far and so fast certainely made my mind up for me that i did not need to contact any other companies.
The lady from the compensation helpline was excellent. She made it easy for me to get my information across and explained everything as they went. I could ask questions and always got an answer that I could understand, no confusing terminology. Excellent in all ways. I can't fault them in anything.
I filled in the call back form online which was quick and easy and received a call back within 10minutes of submitting the form they were friendly and polite and my case was delt with quickly and have been kept informed by phone about what has been happening
Easy and come highly recommended by other people that have used your service.
I was surprised how quickly they responded to my call. Within days the Investigator was at my home going through my statement. Their Professionalism and attention to detail was very impressive.
Had an accident recently, and sort compensation. Going to accidently helpline made life easier. I explained my situation and gave the relavent details they required. Not too long after they called me back telling me a solicitor had been assigned on my case. All within a space of 3hrs. This is what i would call a excellent service.
I contacted not knowing what to expect but was very pleasantly surprised. After sending my email query l got a phone call back more or less immediately and was called back by a solicitor the next day as agreed.
Staff were understanding, polite and on the ball. The service l have received is faultless so far and would have no hesitation in recommending this service.
I didn't know what to do so my sister call and spoke to the lady on my behalf. Giving the lady my detail was no problem then I explain what happen. I dint have to wait long and I was told yes thy would take my case. A text was send out to welcome me and a phone call.thank I hope I will have a satisfaction results. And I will recommended this company when I get my results.
Sent the enquiry last night and got an immediate confirmation. Within 12 hours the initial conversations took place, we were put through to a solicitor, and the claim was accepted!
Amazing, hassle-free service.
I called this company up and spoke with a Lynn Nolan who was polite, friendly and compassionate, she took all of my details and checked that I had a case. I found he call to be professional and then another operative called to check that I was happy with the service whilst I was still in the phone to Lynn, talk about fast service
Happy so far
The young lady that dealt with me was verry curtious and helpfull and they have been keen to get things started . Overall a good experience so far
I did not expect such a quick response after enquiring on line, I received a telephone call within minutes. Hayley was polite and efficient, a good representative for the company. I am confident that I will receive all the help I need. Win or lose.
All information was forthcoming and I was advised that this would be followed u in writing. Very efficient in that i was instantly direcred through to solicitors who advised that they would be glad to take on my claim.
i got a call back within minutes and arranged a meeting at my home. The company my claim was handed to were great and made it very easy for those of us not familiar with legal terminology. Very easy to understand and very nice people. no complaints and have already gave details to a friend to use the service.
To reply as a company, please log in to your business account.