Adband were excellent to deal with, unbelievably helpful, organised and efficient. Quick delivery too, they arrived 3 days before they were meant to. Everything you could possibly want from a supplier!
Paddy O Neill found this review useful
Their website is fantastically designed .. this allowed me to navigate around it and find exactly what I was looking for with ease, and in addition to this my order was delivered hassle free in under 10 days (which I know from experience is rare)!
I Have to say, that the quality of the Wrist bands were perfect, the service even better. Not only was it made sure there were correct in printing but also with colour before going ahead with the order. I was amazed at the speediness of the produce showing up at the door after they confirmed my order and colour. I would gladly reccomend them for anyone.
We ordered some silicone wristbands for our business from adband. We were not only amazed at how quick our proofs were ready and how tuned in the guys were to whT we wanted but we were delighted by the finished product. So competitively priced aswell. Brilliant service adband.
The quality of the lanyards was better than I expected so was happy about that, even though the price seemed to be rock- bottom! The pouches were smaller than I thought but large enough for name to be readable. The main issue was they only arrived the day before my conference was to begin so I a little concerned for a while. Ordering was quick and easy and should have allowed a week's grace. All well in the end.
Ordered 2 lots of badges online - there was an issue with the artwork and the staff at Adband couldn't have been more helpful.
Communication was good throughout the process and I felt that we were informed all every step of the way.
Very happy with service and the end product.
Would definitely use again
Easy design process (although not full pantone range of colours to choose from) . Excellent help to refine design and areal understanding of what I was aiming to acheive. Also the cheapest quote I could find (although it worked out slightly more than I anticipated). Overall very pleased.
I ordered small tote bags, website was easy to use and got regular updates regarding my order. My delivery came earlier than the expected date and when bags arrived I was extremely pleased with the quality.
Good products, helpful staff, confusing long winded payment procedure
I recently contacted adband regarding a possible donation to our charity event. Since then they have been so helpful. Their customer service is fantastic and they are so quick to reply to any questions. Also there products, in our case silicone wristbands look amazing. Thank you so much adband!! Would 100% recommend
I was delighted with the co-operation and help received from the Staff when I was placing an Order also the Delivery arrived today earlier than the expected date which was a Bonus as the items were required before the end of this week.
I would no hesitate to recommend AdBand and I'm sure that I will be placing another Order with them next year.
First Class Service at Economical Prices with Friendly Staff
What more can you ask for !!!
Ordering from Adband is simple and easy. Customer service is quick, easy and polite. All queries answered quickly and professionally.
Most important of all, the prices are competitive and reasonable.
I would have no hesitation ordering from Adband again.
It would be helpful if a font size limit had been recommended as it was difficult to judge an appropriate size and therefore how the writing would look on the completed band.
Colour not what I expected. Had been expecting a light blue rather than green. Difference may be due to differing computers.
I was amazed to find out how easy it was to get quotations online and play around with them until I was satisfied with the product and price. I was even more amazed when I found out that your staff then gave a personal quotation, with an even better price.
This is real service!
Thank you very much!
This is our second time ordering from Adband and we love their selection of products and their service. The service reps are friendly, fast, and knowledgeable. Delivery right on time - well no not on time -actually early.
The service I received was fantastic. Our organisation had never had Lanyards before and they were very helpful throughout the whole process.
I would recommend to other providers.
It was great value for money.
Thank You very much :-)
I shopped around quite a bit and Adband were very competitively priced. They had the exact equipment I needed and were helpful on the phones, they phoned me that day to check my order and let me know expected delivery dates.
The products arrived in good time and I called a couple of times and they were happy to check the status of my shipment for me.
I will definitely use Adband for my event stock again.
I was happy with the quick quotes and design changes.
However I have written sending two bands back for them to discuss as it turns out that the letters rub off on the bands we had made if you sleep with them on. I was hoping they would call back just to talk through a different style that may be more robust for future orders, but I haven't heard from them.
Good service, but hassles over delivery and payment of import duty to DHL. Was resolved to my satisfaction.
Currently have issues with poor quality of product. On going at the moment.
Great product. Good company with which to deal. Just need to keep a little eye out, as a customer, that the correct order details are processed, even if, as far as you are concerned, it is a straight duplication of the last order.
I could make an order easily enough, although we didn't have time to make the lanyards branded, but I fully accept it was a timing issue on my behalf.
However, the night before the event, they had still not arrived by 7pm, and we had to run to staples to buy substitutes which cost almost £200. This was frustrating, but ultimately we had some - so crisis averted.
We didn't have the tracking number of the parcel - we called the office, who were helpful in that they contacted the delivery people, but I was told it would arrive by 5pm. At 5:30 there was no sign, so I called the Adband office back, and everyone had left. So we had no tracking number to continue trying to find it after they had all gone home.
The original ones we ordered arrived 5 days after the event. (over 10 days from when they were originally ordered)
Order was placed online I followed up with a call and sent a few changes that where required again followed up with call user experience very friendly.
arrived 5 days earlier just in time for our o2 roadshow, excellent.
A huge part of my job is to prepare and supply artwork ready for print. I've done it hundreds of times, so I know how to do it.
Imagine my surprise when Adband *insist* they are given the font names I used in the artwork as it has to be 'redrawn', despite my assurances that it was not necessary. After some back and forth Adband accepted that the supplied artwork was fine.
Then it took several requests to be sent an invoice, which used different information than what I entered through the online ordering process. The invoice and delivery address was switched. I even checked with a colleague who was present during the ordering process, who confirmed I had entered it correctly. Even then it was only a draft invoice and not something usable by our accounts team to pay for the order (which must always be in advance, and never through an account).
I approved the draft invoice without spotting the switched addresses, but later requested to swap them. At this point I was told the order had to be cancelled and re-done, which although only took two hours, somehow added two days to my estimated delivery date.
I look after all purchasing of this nature for my employer and will never give Adband another order, even if they are seem to provide the best value for money.
ADDITIONALLY: A few years ago I ordered some A6 pouches to hold an A6 handbook. The pouches delivered were of A6 size, rather than being able to fit an A6 book inside! Who would ever need the outer dimensions to be A6? Who would go to the expense and effort of making a book *slightly smaller* than A6?? This may have been a communication issue but there was no attempt on Adband's part to check this.
These bands are great. We needed something which will appeal to young carers, we knew leaflets were not the way ahead and went looking for something more appropriate.
We can now send out these bands to our network of young carers, and this will help us with making them feel a bit more connected to our service. We will also use them to introduce our services to new young carers.
Delighted with this purchase! :-)
I made my enquiry, was emailed back straight away to determine my exact requirements and the order was put in to place. Delivery was made within a couple of weeks and the products are as good as expected. No problems at all. Would use again.
As we are a residential centre we give keys out to everyone, during their stay with us.The lanyards are great nice and bright, easy to find and ensure that we don't loose so many keys!
Excellent service and delivery time. I always come back each year because of the competitive prices.
However I was concerned with the quality this time. The band seems to have a different edge profile and two have torn in the short time that I have had them. Where as the last three years have been excellent, I have worn them constantly and they have never broken.
Feedback from friends is of similar experiences. It is important to us that they last as people collect these in memory of my son Lewis.
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