Adband reviews

Adband reviews

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Unprofessional and unreliable!

I ordered 100 dog tags on March 31st, and PAID for EXPRESS Delivery as the event I needed them for was on April 26th. When I placed my order, I was told that with the express the estimated delivery date was going to be on April 14th.
The tags did NOT arrive on April 14th, and once I contacted them to ask about it they told me the new estimated delivery date was April 29th. In other words: I wasted my money twice on this VERY unprofessional company. I am receiving the tags AFTER my event- which they will be useless, AND I paid for Express delivery that has nothing express about it.
Their ''apologies'' was to offer me a 5% Discount on my next purchase, which I really thought they were joking when I read that. Do they REALLY believe I will be making ANY purchases from their company ever again? Hmmm... Definitely NOT.
My advice: Don't rely on this company for your promotional material!
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Amazing company !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

What can i say, Adband is truly a fantastic company, i cannot fault the care and attention i received from my initial call. Hedy kept me informed and updated on every aspect - i will be recommending you to all of my friends and business connections.

Thank you so much, my order is beautiful !
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Brilliant service, quick as flash delivery!!

From ordering to the personal service I can only highly recommend Adband! I was warned delivery might be affected by a back log due to Chinese New Year, but in fact the delivery was made very promptly and way before the date given. Customer service by Jamie was both friendly and very efficient. I am very happy!
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Review by confirmed purchaser

Great communication, excellent service

as above - easy to deal with, product great and delivered when agreed
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Review by confirmed purchaser

Excellent service, fantastic product, we're thrilled

Thanks so much for the fab service, speedy turn around and great product. We're thrilled with the bands.
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Review by confirmed purchaser

Fantastic lively colours, have made this festival themed wedding feel complete.

When the wrist bands arrived the first thing that struck me was the bright colours and I am so pleased with how well they are made. When they were worn at the festival themed wedding everyone was so pleased and they lasted so well.
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Review by confirmed purchaser

Fast service

The artwork turnaround was very fast, however I do feel more instructions are needed on the website to explain how to order a lot easier.
Adband

Reply from Adband

Hi Emily,

Thank you very much for providing us with a feedback on our service. We will be in touch with you to discuss ways in making our ordering process more transparent for you and all our other customers. Our sales team are just a telephone call away on 08006 444 444 and are very happy to help you through placing any online orders.

Kind regards,
Tai
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Review by confirmed purchaser

Great, reliable company we have used for several years.

We always come back to Adband when we have to re-order stock for our summer schools as they are a great, reliable company that we trust. The products are always produced to an extremely high standard, and just how we want them!
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Review by confirmed purchaser

Nothing is too much trouble!

I would recommend Adband because nothing is too much trouble for them, you get what you ask for and it arrives when they say it will.
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Review by confirmed purchaser

Quick service and helpful staff

50 lanyards ordered, delivered in well within the time stated, this was the cheapest quote I found for 50 customised printed lanyards. Would use this company again.
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Review by confirmed purchaser

wonderful service, and helpful team.

Staff were very helpful. We ordered printed headbands for our sponsored 10k to raise money for the Tobermory Scout Hall, and they are great!
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Review by confirmed purchaser

I am very happy with Adband service.

Nice and very friendly people, helpful, patient, and final product - just what is should be. Thank you.
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Review by confirmed purchaser

Adband are fab!

I was really impressed with the service given - no fuss at all. The delivery came much quicker than they quoted on their wehbsite. Would certainly use them again!
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Review by confirmed purchaser

Very friendly and helpful.

I found the team at Adband very friendly and helpful, from dealing with my artwork to delivering the finished goods.
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Review by confirmed purchaser

Very happy!

Quick and efficient service!
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Review by confirmed purchaser

A company you can trust

We needed lanyards in line with our new corporate colours and Adband completed the design with proofing PDF within 24 hours. Delivery only took 10 days.
This was a no fuss, easy transaction together with a very competitive price.
Highly recommendable.
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Review by confirmed purchaser

Tricky to navigate the site initially, but once I had spoken to someone, perfect.

After navigating through the site and getting a price - when I ordered the price was different. My fault, it was just a little obscure. Once ordered, the customer service was perfect. thank you.
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Review by confirmed purchaser

Friendly, helpful and excellent service!

I placed an order for printed lanyards at very short notice using the 3 day express service. Adband were able to create, process and deliver the lanyards to me within the 3 days deadline in time for an important event despite the fact that they cannot usually guarantee delivery within the 3 day turnaround. This made a real difference to our smooth event running. Thank you!
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Review by confirmed purchaser

I thought the whole process was really efficient

I needed to order some specific bands very quickly. I felt like your team, although very busy, made it a priority themselves. I thought the service was friendly and the whole process was really efficient, with my items arriving in-time despite a very short lead time.

Thanks for the great service!
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Review by confirmed purchaser

A1 Customer Service

Nothing was too much trouble. Delivery was very quick and service was fantastic

Adband Details

Our Price Beat Promise

We genuinely have the lowest prices and check them each week. Find a better price and we’ll beat it by up to 10%.

Total Satisfaction Guaranteed

We manufacture to the highest specifications using the best materials. If you're not 100% satisfied with the quality of your products we will refund you.

About Us

Adband supply customised promotional products to meet any specification. We cater for every customer, from the UK’s biggest companies and charities to local sports teams and social clubs.

Visit Adband

Contact Us

Write to: info@adband.co.uk
Call us on: 0800 6 444 444 / 01332 242913
We live here: 10 Royal Scot Road
DE24 8AJ Derby
United Kingdom

Category

Adband is ranked 20 out of 29 in the category

Custom Silicone Wristbands

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