Ordered a light fitting which arrived quickly and was packaged very well however overall product quality was very low and unit required assembly with very poor instructions provided. I'm sure if I had shopped around I could have got exactly the same fitting from B&Q et al for around £20 -£30 less. My advise - have a good shop around first!
The lamp is well made of cast brass and would enhance any home especially a Georgian house. However, the specification states that the minimum height of the lantern is 40cm but in fact the minimum is 41+ as the brass centre decorative 'nut' is below the main casing and had to be removed to clear a door! Would recommend to anyone but check the clearance if it is critical.
Excellent product (Franklite WB393 picture light) supplied at a good price came well-packaged for transit and was delivered very efficiently by the carrier (DPD) on the date and within the specified time slot (DPD is definitely my favourite carrier and give a very good service). The only slight criticism is that despatch of the product was a little slow (ordered on the Wednesday and delivered the following Tuesday) but not a problem in this case.
Right from the outset Affordable Lighting cared. The lady answering the telephone was so warm and helpful. I was enquiring about a product which she knew was no longer made and that was not quite the right light for my application. She promptly emailed details of a number of alternatives to me.
After making a choice from the selection I phoned again to ascertain the availability. This time the phone was answered by a man who was equally customer focused. I placed an order which was delivered the very next day. Such exceptional service!
They provide a fast service and deliver with DPD so you get a time window via text etc for delivery. Its Free Delivery over £36 and I found the prices to be very competitive too. Easy to navigate website offering quality products, will be shopping there again.
I ordered on Monday (not in stock) but was promised for Thursday. So was pleasantly surprised when it arrived Wednesday. Unfortunately the item was faulty so phoned Thursday and a replacement arrived Friday. That's pretty good going considering they had to order the item in and it was free post. The staff were very helpful and courteous.
We were looking for a specific brand and style of reading lamp as a Christmas gift for my daughter. Affordable Lighting had the exact item in stock at a competitive price, so we placed and order. Delivery of the item was free and arrived quickly and well packed.
A good company who just get on with the business of providing what you want. Highly recommended.
This company responded quickly to my question about the product I was interested in buying. Following my order, the item was well packed, dispatched quickly and delivered promptly. The external pedestal lamp that I purchased is now installed and working perfectly.
I found the service I received extremely good, excellent, in fact! The package was well wrapped for protection, and delivered when they said it would be delivered! Lights were perfect when we unpacked them. I would recommend them to everyone I know!
I placed an order for an exterior light fitting and was impressed to receive an e-mail with a photo attached showing me the product as there was a tiny scratch on it. They explained that as it was imperfect they had contacted me. I was asked if I still wished to continue with my order and offered a pack of 10 lightbulbs as a gesture of goodwill. I accepted and received my order within a couple of days. The mark was hardly visible so I was impressed that they had contacted me and even sent a photo of the product. Excellent customer service and I would happily order from them again.
Fast, Reliable and well priced as well as good range
The wall lights I chose were out of stock, but a very helpful person from the company contacted me to let me know and give me some options. I chose to wait for the lights, and was kept informed of when the lights were back in stock. Once I had the lights, they were great - very good price, great quality and the lights complement my decor and existing ceiling light. Very happy
These lights look very classy, I had them in an old cottage and because they are dark they match in with the beams and don't look out of place. This is the second set of two I have bought as I am moving soon and I want them in my new house too. Would recommend product and affordable lighting.
We placed our order from Affordable Lighting and had it delivered within a week. We are thrilled with our light fixtures and the competitive price makes them even better. One of the glass shades was broken when it arrived but this was duly reported and a new shade delivered within 2 days. I would, most certainly recommend this company to all my friends.
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