I rally cannot fault any aspect of the service (which was both professional and friendly) I received, from the inital contact to the final e-mail advising that my annuity was now in-force and phone call to tell me that my cheque was in the post. I had reason to ring a couple of times with queries and my calls were returned promptly - returning phone calls is something that many companies do not do! The whole process ran very smoothly. Customer reference number: 961149
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