yep - OK, but you need to know your stuff first of all before you commit...
Do your homework beforehand, in all aspects of what that means. By doing that you will be prepared for any suggestion or guidance that might be forthcoming.
I am NOT convinced that the advice given is TRULY independent.
That said, the attention to customer service was quite exceptional - and was never found wanting. Calls were made, calls were returned, documents sent first class - and so on. That aspect does give peace of mind.
My sole reservation concerns the 'speed' with which the chosen plan was selected for Equity Release. I dont know really what I expected, though it would probably have included a proper choice of plan and provider, as opposed to the single "this is the one" recommendation! I suppose, also, that I did harbour a fair bit of resentment at having to appoint a "Financial Adviser" in order to be able to proceed, as this seemed to me to merely be a way of spending a couple of grand unnecessarily. Legal requirement rules (getting to be like 'Health and Safety' stuff!!).
So three stars only. No hassle, no conflicts, just a feeling at the end of "Is that it?", and being a couple of grand light. Really good service, though, so no real negatives.
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