Age Partnership reviews

Age Partnership reviews

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Review by confirmed purchaser

Fantastic Service - Superb Customer Care!

I knew nothing about pensions or annuities and Age Partnership (in particular Nathan Pitt) made it all much easier. I shopped around a fair bit for my annuity but Nathan went all out to get the best possible deal for me. And he did!! The process seems to have gone smoothly and I have been kept informed throughout - latterly by Chelsea Simpson. So a huge thank you to all at Age Partnership and I would definitely "recommend them to a friend!"

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Review by confirmed purchaser

Very friendly and efficient staff

Our experience from the onset was that the company was very professional, the gentleman we first spoke to always rang back on time and was very understanding when dealing with my elderly parents. Communication was excellent throughout.
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Review by confirmed purchaser

User friendly, understandable and no pressure.

I never felt under any pressure to agree to anything that was said. They took time to explain every step of the procedure and we felt supported all the time. They listened as well as spoke. The whole procedure was quick but not rushed.
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Review by confirmed purchaser

TOOK THE STRESS OUT OF THE PROCESS

The person I dealt with was most helpful and explained the implications of process clearly and concisely no 'jargon' used .
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Review by confirmed purchaser

Most helpful and knowledgeable adviser I have come across!

From start to finish Rebecca was extremely helpful guiding us through the equity release procedure with regular follow ups as the process progressed. We were never left in the dark as to the state of play and the whole application was dealt with speedily with both Age Partnership and their suggested Solicitors. I have no hesitation in recommending them to anyone wanting to use equity release.

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Review by confirmed purchaser

Friendly, helpful and knowledgable

From day one they have been very helpful, they answered all questions quickly and honestly and kept me up to date with regular phone calls.
The whole transaction was dealt with quickly and efficiently.
I would recommend them to my friends.
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Review by confirmed purchaser

Extremely helpful, reliable and efficient.

From point of contact to end of transaction, helpful and efficient. A delight in this day and age to have such a considerate and professional service. A job well done.
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Review by confirmed purchaser

Everyone was helpful, with no pushiness, in fact the opposite, everything was done for ME.

Gurpreet was very kind and helpful and at all times made sure I understood what was going on
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Review by confirmed purchaser

Excellent service

I was very impressed by the service given. I was kept up to date every step of the way by phone calls which made the service feel extremely personal.
I would certainly recommend Age Partnership to anyone considering equitity release.



Customer no: 1213060
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Review by confirmed purchaser

A Partnership to benefit those who participate.

Age Partnership made the whole process of releasing home equity easy and understandable. They outlined the facts without any bias and went to great lengths to ensure that we were fully aware of any advantages/disadvantages that might apply in our particular circumstances.
Their agent was readily available and always willing to listen and advise.
I would recommend them to anyone who was thinking of considering Equity release in the future. 983965
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Review by confirmed purchaser

Professional and Efficient.

Having looked into a number of advisors for equity release, we settled on Age Partnership.

The information they sent through in the post was well presented, clear and informative, and stressed the positives and negatives of the various courses of action open to us. Unlike some of the other companies we initially contacted, they made no attempt to "sell" us anything over the phone, leaving us to make our own decisions as to what was best for us.

When we did decide on the way forward, they conducted a simple fact finding interview over the phone before making their recommendations. Again everything was confirmed in writing with all the necessary information included.

Once we gave the go ahead, they were efficient and professional throughout, keeping us fully informed every step of the way until completion.

The service they provide is most frequently used by elderly people at what can be a stressful time. They make the process as simple and clear as possible and we would have no hesitation in recommending them to anyone else in a similar position.
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Review by confirmed purchaser

Very good, friendly service.

We were very pleased with our choice of Age Partnership to release equity in our home. We found Age Partnership to be very efficient. They kept us up to date with the process and we were always able to call if we wanted some information. Our calls were always responded to and queries answered.

What nice people they are. Also we found that no pressure was put on us to go with them. We were just given a detailed explanation of everything which helped us come to a decision.

I would recommend Age Partnership to anyone who was thinking of Equity Release.

Customer Ref. 1187314
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Review by confirmed purchaser

Age Partnership is helpful, knowledgeable, informative and honest

I can highly recommend Age Partnership. They were incredibly patient with all the questions I asked, and took time to explain the different Plans available that would suit my needs, and how moving my Corporate Pension Pot would achieve a better return on my Annuity than with my current Provider.

There are a minefield of different options available to take and feel that I arrived at my decision with the guidance of Age Partnerships helpful, knowledgeable, informative and honest advice

Customer Reference Number 1229232
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Review by confirmed purchaser

Make Age Partnership you first choice when Cashing in your Pension

I found Daniel very helpful, never pushy, very knowledgeable and easy to deal with. The whole episode was well conducted and I was fully updated as to progress as and when it happened. I would have no hesitation in recommending Age Partenership to anyone. Well done all.
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Review by confirmed purchaser

Excellent and reliable service

Using Age Partnership to obtain my Lifetime Mortgage as been a very simple process which was made much easier by the helpful and friendly staff. I was especially impressed by amount of information that was passed onto me.
I would recommend anyone who is looking for help in getting funds using Equity Release to give this company a call.
First Class Service all round.
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Review by confirmed purchaser

I am very pleased to I have took the opportunity to go with age partnership the service was very professional and helpful

I have found the hole thing very good and quick had no complaints of the service everything explained to me very clearly recommend to anyone
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Review by confirmed purchaser

Went beyond the call of duty

I found the service and advice on going fantastic also James couldn't help anymore tha he did
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Review by confirmed purchaser

Friendly and diligent - know their subject

From day 1 they gave impartial advice and then when the type of loan I required was decided upon, they maintained a friendly overview of how the application was progressinghey were always available to clarify matters if I was at all confused with the information and requirements that were sought by the equity loan company. Even if I didn't have a query they would check now and then that I was happy with how matters were moving forward.
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Review by confirmed purchaser

Five Star Service from Age Partnership

Buying an annuity can be a stressful process but the friendly, knowledgeable staff at Age Partnership guided me through the whole procedure step by step and without any pressure, liaising directly with my pension pot provider. Communication at all times was excellent and I was continually updated on the progress of my application. From the outset I was treated as an individual and I feel confident that I have obtained an appropriate pension for my needs. I strongly recommend Age Partnership.
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Review by confirmed purchaser

professional, efficient and friendly service.

I found the whole process easy and the staff efficient and thorough.
Explained and reassured. I'm more than happy with the service.




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Why Choose Age Partnership?

Equity Release

Independent equity release advice and have access to exclusive and preferential plans that are not typical available by going direct.

Retirement Options

An annuity comparison service that gives you access to the best rates on the market from all leading providers.

Lasting Power of Attorney

A Lasting Power of Attorney service to give you and your family peace of mind and protection for the future.

About Age Partnership

At Age Partnership, we take great pride in customer service. We offer financial advice on equity release to help you unlock some of the money in your home and an open market annuity comparison service so that you can make a decision about your pension income. We can also help you arrange your Lasting Power of Attorney (LPA). Our UK-based, over the phone, specialists are qualified to give you the information you need and they will take the time to discuss all options available to you. This attention to detail is not only appreciated by our customers but it is also acknowledged in the number of awards we have won. Our LPA service is provided by Age Assist, part of the Age Partnership Group.

Visit Age Partnership

Contact information

Call us on: 08080 555 222
We live here: 2200 Century Way
LS15 8ZB Leeds
United Kingdom

Category

Age Partnership is ranked 6 out of 260 in the category Money

Age Partnership is ranked 3 out of 9 in the category

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