Mike you sell so much good stuff plus you and your team are very approachable. I think that everyone should read your book and all nutritionists, naturopaths and herbalists should shop at your website. Thanks. Warm wishes Mina
Really impressed by the regular notifications telling me when the product I had ordered was going to arrive by their (expensive) carrier. Only real let down was the delivery driver - who arrived spot on the start of the allotted time then proceeded to moan at me about how an hour was too tight a window for him and that if it was two hours he could do a better job!! (fail) Not really the companies fault but they might want to have a word with their carrier about investing some time sharing their vision with their drivers!! I honestly don't want a moaning delivery driver - a shame on what was otherwise a faultless service
I have found that this site has a very comprehensive range of natural herbal products. The site is easy to use and orders are dispatched quite quickly. To date I have been happy with their products and service.
I placed my order on Friday and chose next day delivery in the hopes that I'd get it on Saturday. Only after the package had been collected by the courier did I get a text informing me of the delivery date of Monday. It wasn't clear that it was only a next business day delivery, in which case I would have chosen the standard service. When I spoke to someone they simply explained their delivery options and didn't offer to compensate me the difference. It's not entirely their fault or mine but it would have been nice if they'd offered. Would still use them again though, with my new understanding of 'next day' delivery.
I phoned up to see if they could post me out some Vitalzym and other stuff in a hurry, and they went out of their way to accomodate getting it all to me in 1 go the next day! That meant I had some much needed enzyme energy just in the nick of time for a busy weekend- thanks very much to the guy at Aggressive Health who's not Dean! (So sorry I can't remember your name just now- will post it later!)