Anglo Pacific PLC reviews

Anglo Pacific PLC reviews

Excellent
9.1
from 0 - 10
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About

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Review by confirmed purchaser

An excellent team with a professional approach with the customer in mind

We were 100% satisfied with the service we received . Your customer care approach is excellent from the point of contact for a quote to the final task of packing and loading for shipping.
The 3 men team who undertook the packing were so careful in packing. They were friendly and very professional - a credit to your company.

Jenny was excellent- so kind and helpful, also very patient.
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Review by confirmed purchaser

Knowledgeable, helpful, friendly and professional, a very easy deal.

I'm glad I found Anglopacific online. They were extremely helpful and explained the shipping process so I could understand it. They kept us fully informed all the way through and provided advice when asked and needed. They also offered a price that was less than half the other quote I received.
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Review by confirmed purchaser

Superb service!

These guys are amazing-great help in figuring out how many boxes and what kind I would need. I'd highly recommend the packing service-they were efficient, quick and very respectful. This company appreciates what an upheaval an international move can be, and are definitely the experts. Special mention to Pat Marchant, always ready to answer questions, quick and courteously.
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Review by confirmed purchaser

Excellent

We had excellent services for packing! They were very helpful, cheerful (you need it when it could get stressful!) and perfectly knowing what they do. Whole experience with them for a few days were more than we expected, Administration, communication was good too. Highly recommended!
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Review by confirmed purchaser

Outstanding personal service and delivery execution thanks to Rhys McInally.

We ship a small volume of personal effects once a year. Rhys personally manages the quote, specs, team and final packaging requirements. He is highly professional, pragmatic and customer driven. His colleagues sometimes need direction which he gives. The goods are very well packed/crated and arrive per his estimate.
The Australian handling agent is a little slow and bureaucratic by comparison, but deliveries are always fine due to good crews and careful unloading.
We are very happy with AngloPacific as long as Rhys is there.
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Anglo Pacific - Terrible service and unaccountability for loss of goods.

Anglo picked up the goods on time from the UK and 3 months later delivered them to Australia, minus one case which happened to be an Apple 32" screen case. Funny how that one disappeared. It was never seen again after Anglo took possession of it. Contained not a screen but 13 years of photos and personal items while in the UK. Anglo didn't really apologize, made me fill out a stupid amount of paperwork telling me I was eligible for compensation, then gave me 40 pounds compensation and said they weren't liable for any loss.
I believe I should be responsible for my belongings in terms of insurance for breakage etc and pay a premium for this, however when items such as this expensive looking one 'disappear' then this should fall on Anglo Pacific and basically the term limited liability is just a way of saying they take no responsibility or recourse for the actions of their staff.
Anglo should be accountable for each and every item in each and every consignment. Not the case and thus I am left very unsatisfied.
Rude and patronising claims handler (NAME), tell you what you want to hear, hit you with hidden costs and then spectacularly fail to deliver or compensate even after I was initially told by my shipping agent I had 'standard liability' which after a 'loss' in transit I was then told actually does not exist.

If there was the option for negative stars I would have given them that.
If I was back in the UK I would get the police involved and small claims court.

NEVER USE ANGLO PACIFIC.
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Review by confirmed purchaser

Friendly, Fast, Efficient and Professional

From the very start they were very patient with me, as my requests varied from day today. As soon as I pushed the button basically one day before everything being required to be picked up they jump into action. Their packing team were very quick and Professional. I was not used to such service from a UK business. I rarely recommend anyone but I would recommend Anglo Pacific. Stay posted to see if the delivery the other end is as successful.
Regards,
David
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Review by confirmed purchaser

Taking the pain out of your move

I needed to move a part container load of furniture and personal effects across the Atlantic pretty swiftly. Anglo Pacific were able to set everything up quickly, answered all my FAQs as though hearing them for the first time and sent a friendly and highly efficient team down to my container to wrap, pack and remove to storage while awaiting shipment. And the price was extremely reasonable for all that is being done on both sides of the ocean. No question that I would always recommend you.
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Review by confirmed purchaser

I wish all services could be like this!

This is the second time I have used AP for shipping goods from the UK to SA. Both times it went perfectly- our stuff arrived earlier than expected and all in perfect condition. The ongoing communication from the AP consultant and the SA company was very reassuring. Wish I could use AP for ALL things.
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Review by confirmed purchaser

Great service, both in person and by phone and email

I found the Anglo Pacific staff to be helpful and efficient. Any questions were answered quickly and paperwork came almost immediately. I would not hesitate to recommend them to anyone seeking an international shipper.
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Review by confirmed purchaser

Exceptional

Incredibly smooth service, no issues at all and very communicative about my questions and queries. Will be recommending Anglo-Pacific to everyone I know.
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Review by confirmed purchaser

good in UK not so good in Dubai

Anglopacific were good in the UK with a professional service. The Dubai partners were not as professional and need to improve on communication with the customer.
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AVOID, unscrupulous time--wasters!

Most disgusting company ever. I've just wanted to make an international shipping with Anglo Pacific to the UAE. AVOID them as far as you can! Before booking the service, we agreed that the boxes would be shipped out with the next boat. It was the most important for me. They kept sending me preformed automated emails instead of relevant ones. Eventually, they missed the next available shipping date. When they were not able to give me another date and I arranged shipping with another company, this time-waster delayed to give me the collection address just to lose even more time although I asked him four times... In addition they issued me a very nice invoice for the collection from London to London. So they kept half of my money. I have never met such a carp service ever!
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Review by confirmed purchaser

Nothing too much trouble

We have enjoyed a friendly ,informative and professional service from Anglo-Pacific, where all our queries and questions were dealt with and were given peace of mind as a result. From the home visits for estimates and the excellent packing team and contact with the office staff, all proved a good experience for us and could confidently and highly recommend them.

Jeff and Cecile Stevenson London UK
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Review by confirmed purchaser

Got shipping?

Anglo-Pacific International - what a true find! After a year in the UK, I needed to return to the States. Well, you know I'm not rich, but my stuff is really important to me. I needed a good, reliable company to ship my possessions for me, a company who would walk me through everything, be there to answer the questions I had. Well, they did that and so much more. This is a well-run, professional company with staff that care enough to go above and beyond what their job requires them to do. I would highly recommend Anglo-Pacific International to anyone.
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Review by confirmed purchaser

Excellent service

I would recommend anglopacific for international removals at any time.
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Review by confirmed purchaser

Superb service

Everyone I dealt with was very helpful and efficient. The removal team were on time and very professional in their work.
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Review by confirmed purchaser

Amazing service. Went to wrong city but ended up ok.

Amazing packing and service and great price. Package went to my contact address rather than delivery address, but I was luckily in the other city so managed to receive it.
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Review by confirmed purchaser

Efficient

Very professional, a pleasure to work with, trustworthy.
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Review by confirmed purchaser

Moving to Oz? choose this company...

All staff were helpful and couldn't do enough for me. The team always stayed in touch and replied swiftly to any queries I had. Everything went well without a hitch.

Anglo Pacific Plc Details

Baggage Shipping

Anglo Pacific commenced trading with youthful entrepreneurial spirit and drive in 1978 as a specialist shipper of personal effects for London's young Antipodean community. The company arranges door-to-door shipment of owner packed goods by sea, air or road worldwide and, to this day, remains the market leader in this specialist field.

International Removals

Anglo Pacific is one of the largest international movers in Europe and recommended by all the leading visa agencies throughout the UK. Nothing is too small, too large, too complex or too much trouble. From the outset, everything is planned - from packing, collection and shipping, to final delivery and unpacking at destination - for migrants, returning foreign nationals, diplomatic staff & corporate personnel on secondment. Our packers are fully trained to BAR Export Packing Skills Level 2, the highest industry award, and utilise only the finest quality materials available. We also offer worldwide inbound services for customers relocating to the UK and continental Europe.

Trade Shipping

Our Trade Division offers full and part load container services to numerous worldwide destinations. Removal companies throughout the UK seek our assistance and expertise to dispatch their international shipments.

Fine Art Shipping

Our Fine Art Division specialises in the packaging and international transport of antique and reproduction furniture, traditional & contemporary works of art, sculptures and items of architectural merit. Our client base includes leading antique dealers and bespoke furniture makers such as David Linley Furniture. Anglo Pacific is also contracted by interior designers and antique dealers from around the globe, and handle shipments from a single item to the entire installation of a hotel with care and precision.

Car Shipping

Classic or convertible, motorbike or scooter, caravan or boat, whatever your chosen mode of transport you won’t want to leave your precious cargo behind when you relocate and with Anglo Pacific you don’t need to. Each year we handle thousands of individual shipments and work to internationally recognized quality standards to ensure that your wheels (or craft) arrive in tiptop condition.

About Our Company

Anglo Pacific commenced trading in 1978 and has become the UK's largest independent international mover. We've been in the business for 35 years and during that time we've delivered more than half a million consignments of personal & household effects worldwide, exactly as promised. We employ around 150 staff at secure HM Revenue & Customs approved premises in London, Manchester and Glasgow and cover the entire UK. At Anglo Pacific we thrive on repeat business and personal recommendations and therefore have a vested interest in everything being completed to our customers' total satisfaction.

Visit Anglo Pacific PLC

Contact information

Call us on: 0800 633 5445
We live here: 5/9 Willen Field Road, Park Royal
NW10 7BQ London
United Kingdom

Category

Anglo Pacific PLC is ranked 5 out of 17 in the category

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