Animed Direct reviewed by

1 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

dont pay postage for quicker arrival

i paid £3.95 for postage to receive goods quicker as my vet recommended hill's products for my cat and the free postage delivery times was 3-5 days. Even though i paid extra for quicker delivery my order still took 5 days to arrive AFTER being dispatched 4 days after ordering. Very disappointed.
    Animed Direct
    TrustScore 9.6 / 10
    19,896 Reviews

    Reply from Animed Direct

    Hi Kim,

    Sorry to hear that you are unhappy with the time taken for your order to arrive. The express delivery option ensures next working day delivery from dispatch. However, I can see that there was a small delay with dispatching your order, so as a good will gesture I will arrange for the express delivery charge to be refunded for you today.

    Kind Regards
    Animed
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