This is a very nice insurance product for overseas travel. The annual insurance contains both an acceptable price and good value of services and guarantee. Highly recommended!
The rip off 0845/0844 nos should be dispensed with.There is no warrant for them at all and they cost a fortune -especially from a mobile!!!
Since some of us have to use libraries/net cafes and do not have access to adobe readers,documents should be e-mailed so they can be easily accessed and printed off.
Also if you need to amend personal details,most but not all can be amended-if you have made a typing error for instance.
It was easy to take the insurance on line and phone in pre existing medical conditions for which I had to pay an extra premium approximately 50% above the original quote. That said I still think the insurance for the US was good value for money.
The buying process was recommended by Which and was relatively straightforward.
I tried to contact the Health Screening number given 4 times, I gave up each time after hanging on the line for 20 minutes! Luckily I don't have a major problem and I was just checking to make sure I was covered.
I found them very helpful on the phone and the service response is very quick both by phone and email. The price seems to be reasonable but I have not had to make a claim so don't know how efficient, fair etc they are in that department
Not exactly a friend - an aquaintance perhaps.
I am really happy with the service ,efficiency & cost. I will more than likely renew each year now that I have found a good, cost effective service. Lets be honest.....no one likes to pay out on insurance......much rather save the euros for when we arrive in the sun! So thanks.....I just hope that should I need to claim, the service will be as good & efficient. Thank you. Jenny Duggan
I have used this company for several years and after shopping around the market i intend to stay with them as they are professional and a pleasure to deal with. Renewals are smooth and effortless on my part. Keep up the good work.
Just loved it that they held my info from last time - no increase in cost - all in my inbox before I'd put my credit card away - brilliant! Can't give 5 stars till I've had to make a claim - which I hope I never have to!
I needed Travel Insurance and found this website. I filled in the details and within a few minutes I had travel insurance - exactly what I needed, no problems and no hassle.
This seems like a good deal.
I bought world wide travel insurance, next day I received a letter from my bank to remind me of the free travel insurance I have with my account .I sent of a quick message to the company via there web site and received a refund without delay.
VERY CONVENIENT FAST AND WELCOMING STAFF ..
i HOPE I NEVER HAVE TO CLAIM BUT IF I DO IT WOULD BE NICE IF IT WAS AS EASY AS THIS..
Site was easy to use and the price was fantastic for a year's travel, have paid the same for a single trip with other companies.
If nothing else just take a look at what they offer.
we have recently purchaced a travel policy which seems very competitive price wise, the medical check was straight forward and we needed to speak to the cardif office who were very helpful.however we feel we cannot compare with past insurance company,s as you don,t know the effeicency of this company until you have to make a claim.
Although this company is easy to deal with I got a quote at the end of October and 4-5 days later I called to buy the travel insurance only to be told that the prices increased on 1 November! It would be helpful if the person I spoke to mentioned this!
Everything is efficient and satisfactory so far. The price seems very competitive. The test will be if I have to make a claim. Of course I am hoping that this does not happen.
Booked this online, and when I had a query, it was answered immediately. When I replied to thank them for prompt reply I had a friendly message back. Hopefully won't have to claim, but signs are good for customer service!
from the minute i contacted Annual tarvel insurance the customer service was excellant, they were not pushy like some companies and were very competitive on price. I felt well iinformed by the call centre friendly staff. They acted quickly by sending me a quote for my multi trip annual travel insurance by email straight away, so that I could discuss with my partner. overall very happy with the service the website is easy to use as in to print off my policy docs etc. And they made corrections to my policy swiftly.
their policies will auto renew! And when they renew the prices will increase and they will put admin charges on top.
for a travel insurance it should not renew it self unless you specifically ask for it.
very bad, avoid or either pay very close attention to your policy details. .
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