Reply from Annualtravelinsurance
[REPLY]
- Reviews (577)
- Mr I. Bowers
- 1 Review
in this day and age still great vaue for money
I went onto a comparison website and put in a few details of the travel insurance i required and i then received numerous quotes. After checking around i came to the conclusion that Annualtravelinsurance was by far the best on offer.
- Phoebe Ejimbe
- 3 Reviews
Easy online purchase experience
Online purchase was very simple and easy. I have made no contact with the Insurance company. And so,I cannot comment further.
- Chris Croxall
- nottm, GB
- 3 Reviews
Good price. Good cover options. very helpful staff if required.
Bought policy after seeing the company recommended on a consumer site. have just renewed and am very satisfied.
- C Lynch
- 2 Reviews
User Friendly
I have used Annualtravelinsurance for several years and have found their publicity clear and their website user-friendly. Their policies are easy to understand without haveing to trawl through acres of small print, Thankfully, as yet I have never had to make a claim.
- Customer
- 1 Review
BEST COVER AT THE RIGHT PRICE.
WOULD RECOMMEND , THE COVER WAS MORE THAN ADEQUATE.
- elena
- 1 Review
Try This Site You Wont Be Disappointed
Went on to get a single trip policy but took an annual one as the prices were great and i have looked at a lot of sites this is best and the cover is tops
- Peter Jeffries
- 1 Review
Sheep in Wolf's clothing
Hi
I recently purchased the all singing and dancing Super + cover from Annual Travel Insurance.
It appears a good policy with excellent cover which for the money it is until you look at the detail and the 8 "Extras" 8 sections T. U. V. W. X1 .X2. X3. and Y plus the asterisk at the very bottom with exemptions you either don't get or have to pay extra for and the Cover (Upto) in the description. For instance the Personal Money is boldly stated as £1000 in the "Summery". Of course small print is all in these types of policy. Even in the SUPER + cover the Personal money cover is very much less, the £1000 is spread out between cards, cash, coins , travel cheques ect. In other words one could say this is more than a little misleading. But Insurance companies have been doing this sort of thing for years. It's nothing new.
Wouldn't it be refreshing to purchase an all singing all dancing policy that does what it purports to do. How many millions of travelers a year have not got the cover they thought they had when traveling away from home. Isn't it about time we had a refreshing change to this whole industry and many other service industries the poor public are subjected to in the UK.
Reply from annualtravelinsurance.com
Thank you for your review.
The optional extras you refer to above, are offered to you during the booking process for an additional premium. The reason our additional covers are not included in the initial quotation price is because this would considerably increase the price for each person seeking a quotation even though they may never need these covers. In order to keep our prices competitive, we offer these are optional extras so that only the person requiring the additional cover will be charged the additional amount.
In regard to the personal money section, we clearly state on the policy document what amount of the personal money definition refers to currency and notes.
Kind Regards
Annualtravelinsurance.com
- Fiona Riley
- 1 Review
Did exactly what it said on the tin
I needed annual travel insurance and found this easy to purchase.
- Customer Forrester
- 1 Review
We purchased online and had a query which was dealt with immediately...very good customer care so far.
Looked up quotes for annual travel insurance on the comparison website compare the market dot com and this company jumped out at us as it suited our needs.
The excess amount is very reasonable and the cover is adequate.
Very good value for money !
- Thomas Murphy
- 1 Review
So easy and affordable to use I am very happy.
This is a company I would highly recommend to any of friends the are thinking of traveling anytime soon.
- Helen Jenkins Customer
- 1 Review
Good service
Annualtravelinsurance have been recommended by Which. I have taken out holiday insurance for the 2nd year running with this company and have found them to be reasonable and good value. I have also been happy with the service they have given when I have phoned them.
- Jim Dearn
- 1 Review
Let down by medical screening
My wife and I wanted a multi-trip insurance, since we are planning a round the world, that included USA. Insurance quote ok, but medical screening not. An error was made where cancer hormone treatment was classed as HRT and a £30 premium. When a clarification was sought, the premium for screening went up to £130. Since my wife has had no cancer diagnosis for 8 years, this made to total package unacceptable.
- Robert Birch
- 1 Review
very helpfull staff and very competitive pricing.
Everything good except cost of phone calls. Should have a Freephone number because of time spent on phone. Staff very helpful and pricing very competitive.
- Customer Sarah Glover
- 1 Review
- Ray Thomson
- 1 Review
It's a scoosh!
Dead easy! I had to phone re a pre-existing medical condition and the agent was polite friendly and helpful. STRAIGHTFORWARD AND STRESS FREE.
- CustomerMrs Rowenna Ringwood-Walker
- 1 Review
Great value & easy process!
Couldnt believe how reasonable travel insurance could be for us! Have been with same Co for few years, yes I know - should have researched it!! Delighted with annual cost with this Co & also ease of application process (husband has medical issues to declare) annual cost is soooo much cheaper now. We are frequent travellers to Europe. Delighted with service & cost of annual insurance. Thank you!
- Sandra McKenzie
- 1 Review
Quick, Easy, Great!
Was in a rush to book annual insurance, online took a few moments the documents arrived within minutes to print off and I was ready to go, I forgot to disclose my asthma so rang the help line number I was dealt with quickly and efficiently no extra charge and letter within a couple of minutes o confirm I was covered at no extra charge.
Brilliant service!
- Customer
- 2 Reviews
Why no Medical Cover details received
No problems with Annual Insurance but needed cover for medical conditions so I phoned the number given paid £40 for cover then have heard nothing since
- Mr K Rajput, Leiccester
- 1 Review
it's simple, low premium but great benifits, this is my second time puchase & premium is stll same as year 2011.
I looked on internet found this company is reasonable with cost in mind. they have 0844 number to contact them & is expensive per minitue,, sent email to them to ring me as I am interested to buy this travel insurance , they rang me as per my time requested, staff is very good & friendly, even waive postage charge & send me a all documents by post .Thank you very much for that . please change your contact number as 0844 is expensive to use, local std number is good to contact & cheaper with call planning package with service provider.people do think about all these call charges when comparing with others. Thanks & best wishes to u all.
- Maisie
- 1 Review
Excellent efficient service with great response time to emails
Had to make a name change due to typing error and this was done in the morning after I sent an email late at night/early hours in the morning.
Then I made an enquiry by email about whether my Avios (airmiles) that I used to pay for a holiday are covered by the policy if I made a cancellation-received an email after they tried to phone me. Unfortunately, Avios are not covered.
- Leslie Hall
- 1 Review
On the Planet a While and Living in Style
Being older does not mean having to slow down or take things easier, live the life your only here the once. travel, dress, eat and drink to your hearts content. Shopping on line gives you the extra time to do the things you want to do.
- Graham Moffitt
- 2 Reviews
Excellent service!
My recent purchase of travel insurance could not have been easier or cheaper. I found the service first class and would recommend Annualtravelinsurance to everyone.
- Customer mrs j a baker
- 1 Review
Very easy to apply in line wick and competitive
Excellent price efficient in emailing documents. Hope we don't need to use it travelling in June and November
- Darby
- 1 Review
Unbelieveable
I dont have a printer on my laptop so have repeatably asked for the documents
to be sent by post which seems a reasonable request by me. I am now asked
for more money to get documents posted to me which to me is unbelieveable.
I hope I never have to make a claim on this insurance policy.
- Kathryn Viflic
- 2 Reviews
Where is my policy!?
Hi I purchased Annual Travel insurance from you, but haven't been sent any documentation by email or post yet? I clicked away from the purchase page and that was it, today iwas going to check Bank statements to see if indeed I had bought anything. Please send an email or paperwork through.
thanks,
Katy
- Judi Vipers
- 2 Reviews
Very easy to take out policy and renew
I don't know what their services are like if you make a claim as thank goodness I haven't had too
- J Moore
- 1 Review
Quick and easy
Only took 10 minutes to sort out - much quicker than Post Office
- Margaret Walsh
- 1 Review
Quick, easy and reasonably priced
I bought annual travel insurance and the on-line purchase was quick, easy and very straightforward. The only problem I had was downloading the paperwork but will have to manage with an electronic version.
I don't know what the firm will be like if I have to make a claim but hopefully that won't be a problem. If I do have any problems in the future I will let you know.
- Lilian Kendell
- 1 Review
havent got time for catchy headers.......
happy with the service, simple and easy to use.
- Customer Peter in Cornwall
- 1 Review
A very clear and helpful sales team
The website was clear and the telephones lines were answered quickly.
Thank you
- Richard Lewis
- 1 Review
Renewed my Annual travel Insurance AGAIN!
Easy process, very good value, consistently in the WHICH? report for my age group
- David Hughes
- 2 Reviews
- CustomerMr. A Hingley
- 1 Review
No problems whatsoever, first class,many thanks.
Web site very easy to use,good value for money,suited my needs perfectly.
- Dave Calvert
- 1 Review
sinple and good value
As a fit 67 year old finding a good value insurance seemed a problem but Annualtravelinsurance fitted the bill.
- Customer Mr S.Kershaw
- 1 Review
grade one top insurance
I phoned up told the adviser exactly what type of cover i wanted and everything wsa so straight forward
Reply from annualtravelinsurance.com
Thank you for your review.
Kind Regards
Annualtravelinsurance.com
- Bill Robinson
- 1 Review
Sensibly priced annual Travel Insurance
it's nice to know that a sensibly priced Annual Insurance is not going to cost you an arm & a leg on top of the price of your holidays in order to give you the peace of mind should your fears turn into reality. A competitive price with decent cover.
- S Turner
- 1 Review
- Customer
- 1 Review
Brilliant quick response to my email query, excellent overall service
Would not use any other company, simple to use and quick and efficient service
- Customer David and Susan Cooper
- 1 Review
Straightforward and clear, good explanation of how the Medical screening works.
Very straightforward, no nonsense competeitve cover . Clear instruction on how to proceed with a declareable health problem. Good phone transference between the separate parties. Very obliging as after I paid I switched from single trip to full year but no drama. I have every reason to believe that should I have a genuine and reasonable problem, it will be handled in an efficient and fair manner
- Iain Bowran
- 1 Review
Reasonably priced travel insurance which was easy to arrange
One of your colleagues rang me to say that My partner had paid for one set of insurance twice and would be reimbursed which was appreciated. However I was annoyed that an admin charge of £3.95 was applied just to change the dates on the other insurance. Something that took your operator about 30 seconds.
