I took out an insurance policy with this company last year and they were very helpful in guiding me towards the correct level of cover I needed. I had surgery towards the end of last year and again the advice I obtained was clear and concise. I have now recovered and again I found them very helpful.
The company is recommended by 'Which' for our age group. I Applied on line, when I came to the question regarding previous medical conditions I was unsure whether my husband's condition was covered or not. I rang and an extremely helpful lady went through a series of questions with me and I got an immediate answer.
Purchaced worldwide travel insurance 60 days. on the net thinking it eas a good price only to find out that it did not cover flight cancellation by the company. it wasnt a good website to go back in and alter to add on the so called extra fee. after much time and frustration phoned the office next day to add the flight cancellation on not making it such a good price. from fist looking at the policy. and what insurance charges for that. will use a more reputable insurence in future.