I ordered two necklaces for my bridesmaids to wear on the day of our wedding. When they arrived, I found that the chains are quite short, and so I'm going to have to get them lengthened by a jewellers to get them to sit right. I was a bit disappointed that there wasn't an option on the website to choose the length of the chain, or that there didn't even seem to be any info about what length they were. Other than that, everything was fine.
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sorry about the description lacking that information, we will have this added today. the product is manufactured as one length, so we don't have the ability to add a different length option. I will pass on your comments to the purchasing dept. and see if this is something we need to change.