Aspecto reviews

Aspecto reviews

Good
8.9
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
357 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Solid 5 stars

Will be using this service again, arrived on time, cheaper than anywhere else and fit perfectly.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Delivered what they promised

The product was as ordered and delivered in the suggested time frame. Will shop with these again
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

great service

easy website to use,goods received in within 48 hrs
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

POOR SERVICE

WAS SENT A PAIR OF BOOT FROM ASPECTO ONLINE.GOT THEM IN GOOD TIME,TRIED THEM ON AND FOUND OUT THAT THEY WERE THE SAME BOOTS ONLY ONE HAD BEEN SCUFFED ON THE SOLE AND WAS A BIT DULLER THAT THE OTHER.TOOK THE BACK TO THE SHOP IN GLASGOW ,WERE THEY AGREED WITH ME AND SORTED OUT A REFUND.THEY COULDNT GET ANOTHER PAIR AS THEY HAD NONE IN STOCK.VERY DISAPPOINTED AS I WAS LOOKING FORWARD TO HAVING A SMART PAIR OF BOOTS.
Kurtis Bruney found this review useful
Aspecto

Reply from Aspecto

Hi Jim

Thank you for taking the time to respond to Trustpilot but when we receive such a poor review the case is passed back to me for investigation.

I have checked this order which was placed after hours on 7 May and the goods shipped on 8 May to be delivered on 9 May. The goods were recalled from our Sheffield store and had been tried on in the store previously by another customer. I am sorry you were dissatisfied with some scuffing on the sole which had occured when the goods had been tried on but Aspecto do not guarantee that shoes will never have been out of the shoe box.

A customer can return goods for refund, whatever the reason, and your goods were refunded to your card on 15 May. The goods which you returned have gone straight back into shop stock. Colin, who handled this matter, and our Area Manager have both examined these boots and confirm that there is no discrepancy with the uppers.

The review structure is in place so we can investigate complaints and alter procedures where necessary but in this instance whilst I am sorry you were disappointed I do feel we couldn't have done much to improved our service. Thank you for bringing this matter to our attention.

Regards
Jane Pilkington
Internet Director
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

delivered on time - trainers look fab

we have bought a few items from aspecto before online and in store and each time have been helpful / easy to deal with.
i would reccommend aspecto to anyone and will purchase further items again ..
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great, swift service.

great service, and excellent value.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

very efficient

No problems whatsoever
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great Clothes & Great Service

Great Clothes & Great Service, everything you'd expect from an Aspecto store but from the comfort of your own home!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great products and service!

Great option of free collection in store instead of the postage cost. Good choices and easy to use website
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

great company

Good products however sometimes over priced and not competitive to its rivals. Also I don't receive any offers, promotional that's would encourage me to buy more
Aspecto

Reply from Aspecto

Hi Mr Addil

Aspecto are retailers of branded goods which are sold to us for retail with an RRP (recommended retail price). Many of the brands insist we adhere to their pricing policies and failure to do so may mean none supply in future seasons.

With regard to promos; provided you have not unsubscribed to our newletters then you will always be notified by email of the special offers and promotions available at any given time. We are currently offering free delivery on UK orders over £75 and from tomorrow (11/5/12) certain Gant products will be at a mid season discount.

Thank you for purchasing from us and responding to Trustpilot.

Regards
Customer Services

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

all good

love the shirt and service was faultless. swift and reliable.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

fantastic !

Always happy with the on-line service, fast efficient and always very helpful if any problems (and problems are rare to be fair)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service all round!

I ordered a jacket which turned out to be too thin. I returned it and ordered a different jacket to replace it. In each case delivery was extremely speedy (within 24) and my refund was processed with speed and efficiency. A minor problem I had over refund of postage was also put right immediately.
Aspecto offer great customer service in my opinion and I wouldn't hesitate to recommend them.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

excellenty

defo recommend Aspecto for all your clothing needs, fast reliable service, friendly staff
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Very happy

Easy ordering , jeans arrived next day ! Packaged well .. Excellent safe site , will deff reccomend & use again ...
Many thanks :-)
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent

I had a fault with one of my goods purchased ( which i believed to be a manafacturing fault) and sent it back as requested, within no time at all i received my replacement and postage refund, really impressed. Would highly recommend!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent service and a bargain

Bought a pair of jeans in the sale online to pick up in store. Jeans were ready for collection same day and waiting for me.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great Service

Fast delivery. Good communication. I would purchase from this site again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Brilliant, quick, easy service.

Bought 2 items, Belstaff jacket and a tee, jacket is great, tee didn't fit, sent it back. Easy.
Will use again and again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

excellent, convenient and friendly

Easy to arrange, handy for work and helpful assistance

Details

About this company

Visit Aspecto

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.