WAS SENT A PAIR OF BOOT FROM ASPECTO ONLINE.GOT THEM IN GOOD TIME,TRIED THEM ON AND FOUND OUT THAT THEY WERE THE SAME BOOTS ONLY ONE HAD BEEN SCUFFED ON THE SOLE AND WAS A BIT DULLER THAT THE OTHER.TOOK THE BACK TO THE SHOP IN GLASGOW ,WERE THEY AGREED WITH ME AND SORTED OUT A REFUND.THEY COULDNT GET ANOTHER PAIR AS THEY HAD NONE IN STOCK.VERY DISAPPOINTED AS I WAS LOOKING FORWARD TO HAVING A SMART PAIR OF BOOTS.
I ordered a jacket which turned out to be too thin. I returned it and ordered a different jacket to replace it. In each case delivery was extremely speedy (within 24) and my refund was processed with speed and efficiency. A minor problem I had over refund of postage was also put right immediately. Aspecto offer great customer service in my opinion and I wouldn't hesitate to recommend them.
I had a fault with one of my goods purchased ( which i believed to be a manafacturing fault) and sent it back as requested, within no time at all i received my replacement and postage refund, really impressed. Would highly recommend!!