Asset Bank reviews

Asset Bank reviews

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Review by confirmed purchaser

It is the best low-cost option on the market

The IFAD Image Bank was the last in a long line of steps that we needed to take to make the transition from an analog to a digital photo library. At the time, we had an online archive but we did not have a way of storing high-resolution images together with our data and thumbnails. Our internal and external clients would make requests via email and we would literally have to take the CD's off the shelf and upload the images to an ftp site. Also, we work a lot with our graphic design studio and the designers needed a way of accessing the high resolution files without fishing through the CD's. In addition, IFAD has offices all over the world, and we wanted to offer our images to all of our colleagues and to our global development partners.

We did a lot of research on the best way to go live with our images. We analyzed what our partner UN organizations were using and also what photo agencies were working with. We even tried to design something ourselves at one point. We had companies come in and give presentations and we asked for price quotes. We had to decide if we wanted to have the system sit on our server or if we wanted it to be managed by the company that sold us the software. We didn’t have much budget and decided that in the long run it would be more sustainable to keep it on our server. We ultimately found that Asset Bank was the solution that came as close to our needs as we could find, and at a reasonable price. We immediately made a few minor requests for development and were good to go.

It is working well. We have since done some development including the photo essay feature and some enhanced reporting features and overall it serves the purpose that we need it to serve. It is very intuitive and has a lot of great features that make our work easier. We have developed some FAQ and user instructions but it would be great if Asset Bank could also provide a two-pager or template that the client could personalize for their respective registered users.
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Great Asset Management System for a appropriate price

AssetBank is a well programmed and timesaving system, that offers in it's standard version a lot of features worth the money. The project/support team answers fast and professional.

With the web interface and the multi lingual functionality it is possible, to let even the non-IT-guys work with the systems after a short introduction. Usability and Administration is flexible and customisable - to fit everyone’s need.

I highly recommend this system, if you need a good and stable solution, that doesn't cost more than you can afford.
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Review by confirmed purchaser

The best product on the market for organising digital media

The company have always been very professional from first contact and with any subsequent queries. At the start the software took some time to set up in terms of planning our categories, attributes, groups etc but that's because your connfiguring to your own specifications. The admin function is actually pretty self-explanatory and creating accounts for individual staff with different permissions is easy. I really like the fact that you can customise much of it yourself.

Uploading large quantities of material is simple and if you do make a mistake, the bulk or batch updates are a life saver! Once your assets are uploaded and keyworded, finding the right asset is a piece of cake. Our own developers have integrated the software with out website providing an easy way of linking our images in Asset Bank to those on our website.

I'm sure we are not using the software to its full potential, but for our requirements it's great. I would not hesitate to recomment this company and its software to anyone looking for a flexible, easy to use DAM solution.
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Review by confirmed purchaser

Professional, helpful and efficient.

Asset Bank were easy to deal with and very friendly but professional. We are delighted to be working with them.
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Review by confirmed purchaser

Top Marks for Asset Bank

Considering the task, Asset Bank made the job easy. With help on hand when you need it and queries answered very quickly, setting up and modifying our own Asset Bank has been relatively straightforward. The Asset Bank itself is very flexible and you can get it to do a lot of things. All text is editable so you can get your message across to your users without haveing to keep asking Asset Bank for assistance but they are there if you do need help.
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Review by confirmed purchaser

Asset Bank is a great product matched by it's excellent customer service

We found Asset Bank to be an ideal solution for our needs. It's clean, intuitive to use and very powerful. The contextual help on a given page is particularly useful and clear. Rollout and set up has a been very well managed and smooth, and the overall customer service and response to queries during that process has been exceptional. Would highly recommend.
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Review by confirmed purchaser

Problems are actively being resolved

Thank you for taking the time to try to get to the bottom of the synchronisation issue, it is appreciated.
It would be great to work together to get the most out of our system in the near future...
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Review by confirmed purchaser

Good stable product with good support

We have found AssetBank a very stable product with a intuitive and uncluttered user interface. The flexibility in configuration it provides has enable us to satisfy our requirements for managing our digital media assets. Even though we are on the other side of the world the responsiveness in support requests have been very good.
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Review by confirmed purchaser

Easy to use, Digital Asset Management solution.

Great tool for managing and sharing digital assets across the organization. A very customizable resource that provides good overall user experience, and is easily adapted to no matter what the level of familiarity.
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Review by confirmed purchaser

Excellent resource

The photolibrary is an excellent resource for use when producing our literature and marketing material
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Asset Bank is one great DAM software - love it!

Asset Bank was chosen by our communications company in spring 2013 and so far it's showing its strength in the ease and speed of adding and finding files in the following media types: audio, documents, graphics, logos, photos, publications and video. The beauty of this software is the ability to customize exactly to your needs. There is a bit of effort needed on the front end to select the attributes and categories you need but that's what makes a very custom product...no "one size fits all" here. TIme is required on the uploading to properly keyword, caption, etc. but once the files are loaded you obtain a very fast way to locate what you need. Images are easily viewed as lightboxes, large image popups, and may be shared by e-mailing directly from the system or downloading as a file. Support is excellent from our friends "across the pond" and just rate this A+++++.
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Review by confirmed purchaser

Simple to use with friendly and efficient support

We looked at several similar applications as a home for our internal corporate image library (previously held in Windows). From a short list of two Asset Bank was a unanimous choice as it offered the most user friendly interface. Migration was painless, indeed what problems we encountered were largely due to our internal firewall configuration. Technical communication and support from Bright Interactive was during that process, and continues to be, friendly and efficient, mostly dealing with our lack of experience of the product.
Although we have produced an internal training script for our users in reality anyone who is computer literate can use the Asset Bank effectively with just a couple of minutes tuition.
The front end of any library however can only be successful after investing time and effort in the background i.e. uploading and categorising images. We have managed this with a very small team on an ad hoc basis. Not really a big deal!
Would we return to where we were a year ago before Asset Bank? A resounding "No"!
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Amazing customer service + customizable product + cost effective = Problem Solved

We often forget that when looking for a solution to a problem that we need to consider all aspects: Price, functionality, and support. Price is usually number one, can you afford it? With the old saying, "you get what you pay for", with Asset Bank you get way more bang for your buck. Next comes functionality. The software is amazing, the amount of customization is fantastic, and if you can think of a different way of doing things that hasn't been developed, then the crew at Bright Interactive will work with you to develop that feature (for a reasonable fee). We did just that on one occasion and we do not regret it at all. The one that is most often overlooked is the service that the company provides if it is ever needed. The Asset Bank support crew is hands down the hidden gem in the equation. Even though we host our own servers and maintain the product we have had to reach out to the support team on a number of occasions. Always an amazing experience ever. Email support is extremely fast never frustrating.

What we have found is that if there is any operational issues it was our own fault, poor metadata, improper planning or training, and bad (lazy) habits. I have and will continue to recommend Asset Bank to anyone looking for a quality DAM solution.
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Review by confirmed purchaser

Great UI, Impressive help function, great support from a flexible team

In addition to everyone elses comments...Nice and clean interface. Easy to pick up and understand as an irregular user (am the IT / Project Manager/ Admin guy who supports our media team in using asset bank).

Easy to remember, easy to configure, flexible system and opportunities to get customisations to organisations specific needs.

Due to its ease of use and great UI users have needed little or no training. Help function is very impressive and specific to the page you are on, which saves a lot of time on the admin side

Very helpful staff who have an understanding of local authority users/demands/needs.

I know if I get a user request that stumps me the asset bank team will help me out rather than fob me off. If the request requires an enhancement that was understandably chargable they've also given me low cost or in built options and given the pros and cons of each that I may not be able to see. Patient team, great support from top down.

Should definitely be on your shortlist & happy to be a reference
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Review by confirmed purchaser

Asset Bank solves digital asset problems elegantly.

As an integrator for Asset Management solutions I have been using Asset Bank exclusively for the last 5 years. We have integrated a lot of clients into the system with the knowledge that the project will always go smoothly on the install and the setup of the instance, but more importantly that the support behind the instance is ridiculously superb. The last thing I want is to have a client with an issue and no support behind me. I always joke (though based on truth) that if I have not heard back from support in a very timely fashion I know they are all dead)

It has full functionality out of the box for all those bells / whistles that are expected, but one of the vastly overlooked features is its appearance and ease of use. It is designed in such a way that is natural to navigate and use. It does not look like a mirror to a "c" drive windows 1998 folder system.This makes for easy use of the system and allows for easy adoption for new users which in our world, is over half the problem with integrating systems. People hate change though they all like Asset Bank

Take a look at their offerings, you will not be disappointed.
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Review by confirmed purchaser

A great product which is easy to use

The tool has worked very well for us over the last few years. We are now looking at the expansion of the tool across multiple departments as it has been well received by others within the business.
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Review by confirmed purchaser

Very reliable DAM with intelligent features

Asset Bank is a DAM that allows Marketing teams to distribute collateral to their customers. I like that there is a lot of flexibility in the Asset Bank system and it's not some dumb FTP server- this DAM has very relevant features when it comes to delivering content to many user types including search with suggestions, filters, and lightboxes. Also, logging of the changes on assets is key to track who touched which assets when and the out of the box reports are useful. I have complaints about the video thumbnails not being automatically generated and search not always sufficiently finding what our users are looking for (due to differences in how assets are added). But the ability to move to cloud and the reliability of Asset Bank have saved me in my role as System Admin significantly. Asset Bank is regularly adding useful features to the software. I just wish I knew which features are coming online next quarter.
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Review by confirmed purchaser

Very professional

I have no daughts at all to recommend Asset Bank. They are very dedicated and the support is very educational and responsible and you get a trust full and honestly response. This program has a huge amount of possibilities and is always reliable and stable. When the Asset Bank is up and running It is an very easy to use, for both users and admins with a amazing potential of posibilities.
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Review by confirmed purchaser

Asset Bank is a cost effective way to organize your media resources

We've been using Asset Bank at our school to manage our media resources for the past 4 years and have been very happy with the product. For the price it is more than adequate for the amount of photos and video we produce and manage (5000 images and 50 video productions) every year. It is easy to set up accounts for staff and students at our college to access resources and posting up content is very user friendly. If you are a small, medium or even large business that needs to organize and distribute various types media content I would highly recommend looking into Asset Bank as your digital asset management solution .
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Review by confirmed purchaser

Great product, endlessly customisable

Really great product, good service, very helpful and anything is possible with asset bank!

Asset Bank Details

About this company

Visit Asset Bank

Contact information

Call us on: +44 (0) 1273 923150
We live here: Bright Interactive Ltd, Ninth Floor, Tower Point, 44 North Road
BN11YR Brighton
United Kingdom

Category

Asset Bank is ranked 208 out of 449 in the category

Asset Bank is ranked 21 out of 66 in the category Software

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