Assosfactoryoutlet reviews

Assosfactoryoutlet reviews

Excellent
9.3
from 0 - 10
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227 Trustpilot review(s)
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Reviews

About

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Review by confirmed purchaser

Dependable service and outstanding products

It's what you want in a e-retailer - quick dispatch, tracking numbers and efficient returns. The products themselves are simply best in class cycling clothing. After wearing this kit, you'll never go back to anything else.
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Review by confirmed purchaser

Not sure yet !

First delivery of top returned , unfortunately after waiting a week the replacement top has not been received. The guy on the phone said it had been sent 2nd class, on the email I received it said 1st class. Either way I think it should have reached its destination by now. It was/is an expensive item, what happens if it has been lost in the post? Concerned.
Swiss Iconic Ltd

Reply from Swiss Iconic Ltd

Dear Pam Wade,

We're extremely disappointed to receive a 2 star review from yourself here on TrustPilot. All the staff here at the Outlet work extremely hard to ensure the service and product you receive is the very best it can be.

As explained earlier on the phone, your exchange has been posted out to the address included on the exchange form with our Royal Mail second class service. The first class on your email confirmation refers to the initial order, not the exchange. Delivery is due today or tomorrow and in the unlikely event that there is an issue with delivery your order will get returned to us.

If you would like any more information feel free to get in contact and hopefully once you receive your new Assos clothing you feel you can review your star rating here on TrustPilot.

Yours sincerely,

Andy
The Assos Factory Outlet Team
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Review by confirmed purchaser

It was o.k.

No Parcel Traching
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Review by confirmed purchaser

Excellent and quick service.

Have had absolutely no issues. Items are top quality and postage is fast from the UK.
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Review by confirmed purchaser

Assosfactoryoutlet makes you come closer to Assos

Ok, I would pay any amount for an Assos shorts because it is the best in the market. But in Assosfactoryoutlet you can find good opportunities to buy also other pieces in attractive prices, so all your equipment becomes Assos slowly slowly!
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Review by confirmed purchaser

Excellent service and products as usual

Very happy the latest addition's from the Assos range,products and service 1 st class..
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Review by confirmed purchaser

Delivered what I wanted at a good price

Delivered what I wanted at a good price and in the delivery time given. Quality product as well. Found the check out on the site a bit complicated and time consuming.
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Review by confirmed purchaser

fast response

good deal, trusted dealer
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Review by confirmed purchaser

Faulty Goods Delivered

After spending quite a bit of money on perceived quality items I am disappointed to find that one of the items has clearly not been inspected prior to dispatch, the item will be returned.
Swiss Iconic Ltd

Reply from Swiss Iconic Ltd

Dear Brent K,

Thanks for your review here on TrustPilot however we're extremely disappointed to see you've given us a one star rating, especially considering you've not been in contact regarding any issue with your order.

If you can drop us an email at info@swissiconic.com detailing the problem we'd be happy to help resolve this for you.

We work very hard at the Outlet to ensure every one of customers is happy with their Assos purchase and hopefully once resolved you don't consider the service you've received from the Outlet one star.

Awaiting your contact.

Your sincerely,

Andy
The Assos Factory Outlet Team
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Review by confirmed purchaser

Good

Tes good products
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Review by confirmed purchaser

The Tina Turner gear for cyclist's " Simply the best "

Only recently have I been able to afford Assos gear.Now I wish I had saved more beofre buying gear by other companies.It is amazing quality,fits great and made to last.
The attention to detail even down to the presentation box you get is wonderful and a nice touch.I for one am saving for more Assos gear.
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Review by confirmed purchaser

Very efficient!

Free delivery, even arrivied the day after ordering.
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Review by confirmed purchaser

speedy delivery

Super fast delivery
Fitted perfect sizing chart extremely helpful
Thanks Assos
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Review by confirmed purchaser

Perfect

I've always known that Assos is the best brand out there, especially in cycling. It was nice to find an outlet for some of their clothing. The selection was great, the prices were good, and the time of delivery was unheard of. I figured it would take at least a week or two to get the shipment---it was here within a couple of days. I only wish that the American cycling shops would follow your process.
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Review by confirmed purchaser

Good service and great products at great prices!

Good service and great products at great prices! what more do you want???
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Review by confirmed purchaser

site good, kit disappointing

I'm a massive fan of Assos and have loads of the stuff. However, the hat i bought the red colour faded after one wash and the logo on the summer gloves started to come off after two washes.
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Review by confirmed purchaser

Great price and on-time.

Great price and on-time.
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Review by confirmed purchaser

Super fast dispatch & shipping, fantastic service!

The jersey was dispatched the day the order was made & arrived in Australia in 4 days & 2 of the days were over the weekend.
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Review by confirmed purchaser

The order was handled, sent and received quickly

Response speed is very important to me and so I was delighted to receive the shipment without delay
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Review by confirmed purchaser

Great service

I thought the whole process was really easy. A great range of Assos products at a reasonable price and shipping to Australia

Assos Factory Outlet

Free UK Delivery

We offer FREE UK delivery on all orders with no minimum spend.

Worldwide Shipping

We deliver to over 70 countries worldwide with some of the lowest delivery costs on the web.

No Hassle Returns

We have an extended returns policy, allowing you to return any item within 30 days (UK Orders) and 45 days (International Orders) of purchasing for a full refund.

About the Outlet

The Outlet was created for Assos riders who want to obtain a personal favourite but now discontinued Assos product, for collectors and simply for cyclists who may be new to Assos and would like to enter the Assos world at great savings. The Outlet allows them to experience the legendary Assos total comfort promise at budget pricing.

Visit Assosfactoryoutlet

Contact information

Call us on: +44 (0)1785 332880
We live here: United Kingdom

Category

Assosfactoryoutlet is ranked 12 out of 46 in the category

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