The shower arrived even quicker than it was promised. We were replacing an old Mira Event which was just over 10 years old. Myboyfriend took the old shower off and added the new one - a little bit harder than we predicted but totally doable. The shower is brilliant - even a little better than the old one. Would 100% recommend this product to anyone. This was the best deal that we could find after lots of searching the internet. Thank you - we love it! :-))
Plumber couldn't find shower part so I went on the website and found it straight away. I ordered on Wednesday morning and received on Friday and the shower was cheaper than the plumber could get through the trade. Both me and the plumber were very impressed!
The Shower I purchased was well priced and delivered swiftly. On installation i noted a fault on the unit however as it had already been plumbed in I was a little unsure on where I stood. Christine at BASD was quick to help and even contacted and chased the supplier for me to get the replacement part I needed sent out. This was a great help as I haven't had to take the shower out and return the whole unit.
The whole service has exceeded my expectations, thanks a lot :)
Ordered a Aqulisa aquamixa which arrived the next day. Spent a lot of time to find the best price and got it with this company. Happy customer.
Great service- many thanks
The service was really straightforward, the item was easily found, it was considerably cheaper than anywhere else: The website easy to navigate and the goods arrived safely wrapped and well within the projected delivery timetable: I was really pleased with the service and will look to use them again for anything I need:The only preventor will be if they don't stock it or its cheaper elsewhere:
We needed a new shower pump for a bathroom update which was already in progress. Got an immediate reply on whether it was in stock from the "contact us" facility on Friday. Ordered on Saturday and arrived on Tuesday. Quite a lot cheaper than many of the other stockists (several hundred pounds cheaper than some!). Would definitely use them again if the need arose.
Shower delivered on time, and return of item with no problem.
Would have liked the telephone support to be improved, as I did try to call twice and I have to leave a message, but I did get a call back next day.
I was able to find just what I wanted at a very good price. The item was delivered very quickly and is providing excellent service.
Ordered a new Saniflow / Plus on a Friday and the urgency was recognised and arranged with the utmost efficiency by Chreistienne. The item was delivered on the following Monday morning.Much appreciated.
i found what i was looking for very easily, it was cheaper than anywhere else i had looked. i ordered my item around 2pm and it was delivered by 10am the next day. i would definatley recomend using bathroom and showers direct to anyone
I ordered a bathroom basin, which arrived promptly but was broken. A second one was ordered with named delivery dates. On the first delivery date the item did not appear due to the fact that a lorry broke down. On the second delivery date the basin never appear and no explanation was given. The same thing happened on the third delivery date but this time I was told that the basin was again damaged. I then cancelled the order. The company does not encourage phone calls and half the time there is an answer phone. The only pluses were that the lady on the phone was polite and the refund was quick. I felt stressed after this experience!
I ordered a fixing bracket for a Grohe shower, Bathrooms and Showers Direct were 40% cheaper than the rest and it arrived by recorded delivery within 3 days.
I will be using them again.
I am very wary about ordering items on the web, but I must say apart from a change of delivery day I was impressed with the service, the guy delivering even rang me to check if it was OK to leave with my neighbour,
I was looking to buy a Salamander pump at a more competitive price than offered by local merchants and found exactly what I wanted at Bathrooms and Showers Direct. It was about £70.00 less. Great. I ordered the pump on a Friday and assumed delivery (because of the weekend) would be towards the end of the following week/even the week after. Wrong. It arrived on the Tuesday. Could not believe the speed of delivery. Incredible. Superb efficiently. Would definitely buy from this Company again.
Found this company on the net having no previous experience of them.
Viewed the products on line and was pleased to see some high quality goods, together with information and very keen prices...
I wanted to speak to a member of staff whom I hoped would be able to advise on product comparison. When I called to speak to one, I specifically asked for a staff member with this knowledge and the young girl on the other end seemed unable to pass me to anyone. She had little useful knowledge of any of the products I mentioned other than to say "we sell a lot of these..." Not actually what I needed.
In short therefore, IMHO, I found the product I eventually bought from this company, (through internet research) very high quality. The delivery was very quick and reliable and overall priced at a price I couldn't have bettered ... Staff product knowledge knocked off the 5th star!
Product arrived promptly in perfect condition installed easily looks great. Love soft closing doors. Extremely good value.
I ordered a wall hung toilet frame and it was shipped and delivered quickly. The small error i made when inputting the wrong postcode when i filled out the delivery address was soon rectified when i alerted the sales team. I would highly recommend Bathrooms and Showers Direct to others.
After having a disaster with non delivery from QS supplies. I had excellent personal service, item delivered 2 days after ordering. Couldn't have asked for more. Many thanks.
Great service. Both showers delivered within 48 hours and refund for shower which was not suitable dealt with promptly.
Only reservation is I wish that the first shower purchased had better information on the website saying it was tank fed and not mains fed.
Ended up getting a refund without any quibble. Courier tried to deliver on one occasion we were in and they must have knocked very lightly. Final time they said they were going to deliver on a day when my wife was in all day and didn't deliver. Instructions passed via company to leave the product by the side of our house but they didn't and tried to deliver when no one in. Have had many deliveries and this is the first time I have given up and purchased elsewhere. Communications with company was good shame about the courier they use.
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