Reply from Bathrooms And Showers Direct
[REPLY]
- Reviews (519)
- D. Carpenter
- 1 Review
dissapointing
Your website and order system is smooth and easy to navigate, however I was surprised that you took payment before discovering you had no stock and then had to process a refund. There is always the feeling when this happens that it easy to offer goods at very low prices when you have no stock
- Customer K. Mcveigh
- 1 Review
- Customer
- 1 Review
- Andrew
- 1 Review
Can recommend without reservation
Product exactly as described, very good price, quick delivery
- Suzanne Chapman
- 1 Review
Brilliant service and item arrived next day!
Couldn't have been more helpful. Good price and we ordered before 2pm.
Amazed to find one boxed loo seat sitting on the doorstep the next day. Can't fault Bathrooms and Showers Direct.
- Dennis Williams
- 2 Reviews
Speedy delivery very pleased with quality
Highly recommended very good quality and excellent delivery.
- Jill Cooper
- 1 Review
excellent customer service
All queries answered quickly and courteously 5 stars
- Customer M.BUTTARS
- 1 Review
A Satisfied New Customer
Good price for product required.
Delivered next day which was a pleasant surprise.
I was very satisfied an would use you again without hesitation.
Many Thanks
- Mr M Trainor
- 1 Review
Superb service and delivery
I ordered a pump from bathrooms and showers direct because they offered the best value on the internet for what I wanted. I would recommend them and will also use them again myself.
- N Beric
- 1 Review
Competitively priced and efficiently delivered
I found the product I needed easily on the web site at a great price and the next day delivery excellent.
- Linda Scotney
- 1 Review
Does what it says on the tin
I needed a new semi pedestal for our basin. I reviewed Bathroom and Showers Direct online as they were cheapest but I hadn't heard of them. Reviews were good so I ordered one. Pedestal turned up as expected within 5 days. Excellent service and price, would use the company again and recommend to others.
- Mr.C.
- 1 Review
Great for price and super fast delivery
Ordered one day at 10.30am. - delivered next day by 10.15am. Fantastic, service considering it was despatched from Milton Keynes to arrive next day in Perthshire Scotland. Thank you
- first time user
- 1 Review
- Gordon Carlisle
- 1 Review
One of the best online retailers I have ever used
I buy quite a lot of stuff online. Mostly the experience is fine, but there are sometimes problems caused by me as a buyer as well as by the seller. I given was incorrect information by a major British manufacturer of taps, showers etc. which meant I had to return an expensive shower unit to this retailer. The problem ( although not in any way caused by them) was dealt with speedily and efficiently by them. I subsequently bought another more suitable item from them. Prices are excellent ; delivery times are excellent and reflect their predictions ; customer service is excellent. Credit where credit is due - this company is first rate !
- Ken Malcolm
- 1 Review
Great Price and Superb Service
I recently purchased a new Mira Sport electric shower and was very impressed with both the item provided, at a very competitive price, and the prompt dispatch.
A company that I would highly recommend,
- Joyce Stewart
- 2 Reviews
did what they said they would and what I wanted. Thanks
service as it should be
- Mrs J. O exCustomer
- 1 Review
Very Bad customer service
Charged 20 % re stocking and told to find my own courier very very poor customer service would not buy from or recommend
- Chris Bothwick
- 1 Review
Speedy people
The fan arrived within one day and was the most reasonable price around.
Would recommend anytime
- Customer
- 1 Review
- Roger Lamb
- 1 Review
Superb Service
the goods were received, as described, well packed and no time wasted. Would definitely buy from Bathroom & Showers Direct again :)
- Mrs B Thompson
- 1 Review
Good & reliable service
Kept me promptly & fully informed on the progress of my order. No hassle; quite a change from experiences with larger companies.
- GERRY MACCRORY
- 2 Reviews
Brilliant Customer Service and Order Delivery
I ordered this pump through the website and it was just so easy. I didn't really expect delivery for about 5 days but it arrived within 36 hours allowing it to be fitted for the weekend much to my wife's delight. Excellent value all round
- A Mills
- 1 Review
Pleasantly surprised
When I saw the prices for their clearance deals I thought that there must be a catch and I was reluctant to order anything. I went ahead anyway, and I am very happy with the outcome. My first order arrived securely wrapped on a pallet and everything was intact. The only (slight) problem was that a pedestal was covered in sticky goo. I managed to get this off with a solvent and as this was a clearance item, and was a very good price, it wasn't an issue. My second order arrived via City Link and some of the boxes were damaged but the contents were ok. Another box contained a sink , which was smashed in one corner. This meant that the whole order was no use to me. My third order arrived palleted, all in good condition. On two of the orders, a couple of items were missing. Now the good bit. I have only mentioned the damaged and missing goods to highlight the extremely efficient way in which the problems were rectified. Each time I had a problem I contacted Jasmine who got back to me quickly. The damaged goods were accepted back and my money refunded within a couple of days. I was given a time frame for the out of stock items, and they were delivered as promised. My overall experience was very satisfactory and it was good to deal with someone (Jasmine) who didn't mess you about and fill you with the usual rubbish excuses that I have had elsewhere, e.g. It's just arrived as you have phoned us.
- David
- London, GB
- 4 Reviews
Very quick delivery at an excellent price
Bought a Salamander Pump from them. Delivered next day but left with a neighbour, Checking with bathrooms and showers direct they replied to my email by return telling me which neighbour, time of delivery and signature, Good service.
- Eddie - Northern Ireland
- 1 Review
Perfect no hassle service, as it should be.
User friendly website, very quick delivery, keen price. What more needs said.
- Customer
- 1 Review
Good quality bath taps and great price
Great quality taps that were much cheaper than anywhere else. Quick delivery would definitely use again.
- Hilary Strong
- 1 Review
- E Mackenzie
- 1 Review
Although the product didn't suit the company were very helpful with our return
I would recommend them at any time.
- Ray Martin
- 1 Review
Great Service
We bought a Mira electric shower which did not fit our existing water and electrics. It was taken back and refunded in full with a new one ordered all within two days.
- Kes1
- 1 Review
Fast delivery and great service
Great price, great product and great service
- MR WOODS
- 1 Review
- Mrs S Young
- 2 Reviews
Very easy shopping experience.
Simple ordering process. Quick delivery and very good customer service.
- Customer Mrs Amey
- 1 Review
excellent customer friendly helpful service
I have been looking for a mira power shower in white. I couldn't be sure by just looking on my laptop so sent an email to enquire. I received a reply really quickly that confirmed that this was the shower I wanted. Placed my order and received in within 2 days. Excellent service. Would recommend.
- Andy Jarosz
- 1 Review
- Customer MARK SMITH
- 1 Review
NO BACK UP
Pump turned up promtly
The pump promptly went wrong
Guess what.....NO ONE WANTED TO KNOW....PASS THE BUCK
- Jing
- 1 Review
Best product at bargain
Top brand products all at huge discounted price, fast delivery.
- Michael Holme
- 1 Review
Excellent Service
Great price and prompt delivery. What more could you want ?
- Mark Letza
- 2 Reviews
- Bryan.
- 2 Reviews
Shop here, you will not regret it.
This company really is the bees knees. Price was great. Delivery superb. ordered late thursday morning, arrived 8 am next day. What more could you ask.
- Elaine Edwards
- 1 Review
Bathrooms And Showers Direct Details
Service
We aim to provide outstanding service.
Pricing
We aim to provide good quality products at a good price.
Orders Over £500
We will delivery FREE within the UK mainland
Order Crosswater, Bristan or Aqualisa products
Get you whole order delivered FREE when ordering any Crosswater, Bristan or Aqualisa products.
About us
BASD aims to provide a wide range of great bathroom products, supported by strong product knowledge and fantastic customer service
Visit Bathrooms And Showers Direct
You can contact us by the following methods
Category
Bathrooms And Showers Direct is ranked 36 out of 108 in the category Categories Home & Garden Bathroom
