Ordered equipment on Saturday evening, it was delivered on Tuesday morning. Excellent quality, plenty of choice and super fast delivery at a good price! Will certainly use The Bathroom Superstore again and recommend to others!
My order was delayed due to issues with the manufacturer, bathroom superstore kept me informed and did all they could to ensure it was delivered in time for my refit, which they did, seemed to really care about the service they provided
I ordered my bath on the Monday and was told to expect Wednesday/Thursday delivery. It arrived the next morning! Unfortunately, there was a defect and the bath had to go back. My second bath arrived on the Wednesday and was carefully checked by the driver for me. I couldn't fault the service.
I have been working in the Retail industry for over 27 years and seen a huge amount of change in that time Bathroom supastore has kept up to date with changes on the web and has delivered to me what I can only describe as brilliant first class service. Like most people price is a main driver in my decision making and I found what I wanted at the right price, what really made the difference with these guys was the service, "Evan" in the store ringing me back when he said and giving me the confidence to place the order, a courier who phoned me on a Sunday afternoon to let me know he would be with me first thing on Monday and then further text and call before he made the delivery I wish other retailers were as good as this! Well done guys and thanks
Was really struggling to get the right bath on time . Had about a week to get it the gentleman at bathroom stores was extremely helpful, would definately recommend you use them .if it was not for them would have had to cancel refit of bathroom x
I would recommend Bathroom Supastore as they themselves were extremely pleasant and could not have been more helpful or efficient when the delivery yielded a cracked vanity unit to the basin that I had ordered from them. The delivery firm, "Palletways", were not good as the driver did not check the article for damage or help me into the house with it before he left; hence the original problem. However, the situation was quickly rectfied and a new, undamaged vanity unit was delivered within 48 hours. This time a different delivery firm was used. I think that Bathroom Supastore itself is excellent and the quality of product was, too.
Ordered the tap online that we spec'd with our bathroom designers but mid-build they suddenly couldn't get hold of anymore. Gives us the finish we wanted and was actually cheaper than our designer's original quote! Delivered next day - perfect!
This is the third order I've had from Bathroom Supastore and I would not buy from anywhere else now. They always have the best prices and provide a fast efficient service. It's always so easy, I would recommend them to anyone.
I needed to replace 2 toilet units to match originals that were 25 years old. Bathroom Superstore were able to supply swiftly from stock, and they were a perfect match, despite production having ceased on these units many years ago. Their Sales Team rang me the day before to agree a suitable delivery time, and the driver arrived nice and early to avoid me having to wait in all day. They even came with all the cistern valves etc. too. Great service, great prices. Now just to fit them...!
My original order included one item which was damaged upon delivery. A replacement was organised quickly and the delivery driver also collected the damaged item. The bath panels have a few surface scuffs on them, but they are not noticeable enough to warrant another replacement. Not a perfect experience, but Bathroom Supastore did a great job to resolve the issue as soon as it occurred. A good example of an online retailer doing things right!