The company were great, I phoned, ordered the bed and it came the next day. The only problem I has was with the holes in the bed which the screws went into. I'm some cases the holes had not been drilled far enough and also when looking with a torch inside the holes the hole was not clear and rounded and wood was sticking out into the hole. Luckily a drill fixed the problem but did extend the construction time considerably. Other than this everything was great
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