From the moment I phoned to order my bed I was spoken to by ellenoir ? in the most fantastic manner. I am 72 yrs old and this was my first on-line order to be, but I did telephone in the end. As for my BRENNINGTON DOUBLE BED. it is fantastic. Exactly what I envisaged and wanted. I put this up all on my own and the instructions were fully explainable and correct. The bed is suitable for my needs and length of years required. I feel it would not be suitable if you are obese. There was one slight problem, but not due to the company, a channel on one of the legs was slightly bent inwards and would not slide onto the frame. This was either due to the manufacturing or could have got squashed during transit. I had to wait for a couple of days and my son came and put a small block of wood along the channel and tapped it, at either end to widen it. It then fitted perfectly, Not a problem at all. I will shop here again at some stage, and fully recommend all customer services. .
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