Bed SOS reviewed by

1 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Good but delayed

My order was delayed for 3 days. It was very unexpected as website clearly stated that it is 1 day delivery. Communication with seller team is absolutely spot on and they have explained why this happened. If not for a fact that it took this long to deliver it would be 5 star. Quality of a product is very good and as stated previously communication is excellent. Guys keep it going but please change your delivery couriers so they can live u to the expectations. :)
    Bed SOS
    TrustScore 8.2 / 10
    221 Reviews

    Reply from Bed SOS

    Hi Dominik,

    Thanks for your review,

    As you were aware as per emails with myself we offer FREE next day delivery. Unfortunately with your order there seemed to be an internal error with the courier hence taking 3 days to arrive as you were aware. Even though this was out of our control it reflects on our business so we have issued a part refund back to your for the inconvenience.

    Any further questions or issues please contact us.

    Thanks
    Danny
    BED SOS
    Comment (?)