We'd previously ordered a very similar bed from another on-line retailer. The bed didn't arrive and they did not answer the phone so dealing with Bed SOS restored our faith in on-line sales. Bed SOS answered our 'check them out' phone call within 2 rings - the lady on the other end was very helpful and knowledgeable about the product. We purchased on line and received feedback immediately. The bed was here the next day. No hassle, trauma, delays or problems Certainly worthy of their title in that they solved our SOS Well done and would purchase from you again
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Glad we could be of assistance. I have passed your comments to the member of staff who spoke to you, and praised her for her customer service. Glad we solved your SOS, and so pleased you experienced a hassle-free shopping experience without any delays or problems. Many thanks for your positive feedback.