Bella Barista - For Coffee Lovers reviews

Bella Barista - For Coffee Lovers reviews

Excellent
9.6
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About

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Review by confirmed purchaser

Great service

I could see there was no stock of the Mignon grinder in red so I dropped them an email on a Sunday night. By lunchtime on Monday, Claudette had contacted the factory to check for delivery and got back to me.

As it happened, I decided not to wait a week and went for the white unit which was in my house in Belgium 4 days later. (By the way, I couldn't find a European seller cheaper).
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Review by confirmed purchaser

Not a large order but handled really well

This wasn't a large order but it was handled really well.
Fragile contents were very well protected for delivery.
Great communications - I knew the status of the order at each stage.
I particularly liked the flexibility offered by DPD, it was easy to change the delivery date for one that suited me.
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Review by confirmed purchaser

Trustworthy!

Best customer service I've had online.
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Review by confirmed purchaser

BRILLIANT SERVICE

All my dealings with Bella Barista were excellent in every respect. Firstly a scan through their web site revealed a range of coffee grinders which matched the criteria on my shopping list. I narrowed the list down by reviewing web sites with revelant information on each model. I then rang Bella Barista and asked questions relating to grind quality which they answered accurately. A decision was made and I ordered the Eureka Mignon on line through their web site. Every part of the process went smoothly and a delivery date confirmed. Early that day an email narrowed the time of delivery to a one hour time slot. The grinder was delivered on time and the condition of the package was excellent. I am very pleased with the purchase & thoroughly recommend this company.
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Review by confirmed purchaser

Excellent costumer service

The reason why i bought a Quick Mill 820 from Bella Barista is the kind and honest advice i received over the phone. With good back up after the sale.
I would recommend it to friends.
Plus the Quick Mill 820 looks a picture in my kitchen!!

Rudy Gammond
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Review by confirmed purchaser

Excellent, prompt service.

Bella Barista has a fantastic range of machines and accessories, along with friendly prompt service. My new machine was in our kitchen within 24 hrs of the order being placed.
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Review by confirmed purchaser

Outstanding service

Milano coffee beans are the best I have found for a making a flavourful latte. Delivered the following day. Product and service highly recommended.
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Review by confirmed purchaser

Quick, efficient delivery

Finally ordered a Rocket R58 online late on a Thursday evening, was given email confirmation of packing and despatch early Friday along with a tracking number. Package arrived well packed and in good order on Monday morning. Included in the box was 250g of espresso beans and 2 x 6oz Bella Barrista cups and saucers which was a nice touch.

Have been getting to grips with my new machine all week, no problems and happy with my purchase. Based on this first buying experience I wouldn't hesitate to order from BB again.
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Review by confirmed purchaser

Very good people selling top quality equipment.

After nearly 3 years of daily use my coffee machine developed a minor fault. Most electric items go to the tip at that point, which is sad. Granted these coffee machines are pretty expensive, but without a retailer like these guys getting it fixed would be difficult at best. They have all of the parts/wear items and the know how to repair on site. I can't fault the service. They even made me a nice cup of coffee.
Spot on. Thanks.
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Review by confirmed purchaser

Great service

I ordered a calibrated tamper.
The price was over £35 cheaper than other online stores.
Product arrived quickly.
Very good quality product , works well.
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Review by confirmed purchaser

Very good an quick overseas service

Within a couple of days I reveiced my Gene Café. Immediately after ordering, Bella Barista was aware that the roaster should go to another country operating a slightly different voltage, hence getting this confirmed immediately. Very good! In addition there was a kilo of green coffee attached in the consignment. Nice.
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Review by confirmed purchaser

A company to be trusted

I recently brought a Rocket espresso machine from Bella Barista, a company I've never dealt with before. The initial communication for help and guidance was quick and very helpful and this was followed up by a fast and well packaged delivery, complete with a little "goody bag". Overall an excellent company to do business with and will again, if I have any more requirements.
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Review by confirmed purchaser

Perfect service, very helpful and friendly advice!

Outstanding service, the customer service talked me through all the parts I need to self service my machine. The necessary parts arrived next day with a very helpful instruction! This was one if the best customer service I have ever experienced !
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Review by confirmed purchaser

A fine company selling a great product

It was set out very swiftly and brilliantly packed, along with what the Gene roaster was a bag of beans to start my roasting but also a thoughtfully enclosed booklet by Bella Barista full of useful information. Also a couple of spare rubber stops for the chaff wiper.
The roaster is brilliant, four roasts in and I am confident in how to adjust it to my needs. Very well made and cleverly thought out, so think I can thoroughly recommend it.
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Review by confirmed purchaser

Best coffee suppler ???

I've tried several coffee bean suppliers and have to say that the quality and taste of the coffee is the best I've tried.
Definitely worth a try.
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Review by confirmed purchaser

coffee machine breaks speed record

looked at site online but dident order online, phoned them "I like the personal touch" the man i got was very helpful and full of information so ordered an expobar espresso machine . I had ordered it at about lunch time and it arrived next day considering I live in northern ireland thats good 10/10
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Review by confirmed purchaser

Brilliant fuss free order and quick delivery! Impressive!

Great online order which was delivered the next day! Everything was packed properly so no damage to the product was possible. I was very impressed and would order again!
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Review by confirmed purchaser

AAA+++

Good staff and good value
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Review by confirmed purchaser

Best baristas bar none

The ordering is simple enough. And they had the item stock, whereas other companies didn't. You can pay with PayPal, and confirmation was prompt. Price was competitive and delivery was very prompt. So what's not to like?
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Review by confirmed purchaser

Simply Faultless Service.

I had decided to purchase a decent espresso machine, my knowledge other than a bit of internet reading and experience of a very low end Delonghi machine was Nil. I researched a little on the internet and phoned a couple of companies before I got to Marko @ Bella Barista. From the moment he began to speak it was quite obvious he had a passion for coffee, not just a sales person but a true aficionado we spoke at length about everything from the beans to grinder to machine, at no point did I feel under any pressure to buy. I asked for pricing of 3 different packages i wanted bottom line price. Marko did not hesitate he happily agreed to email with the price of the 3 packages I had asked about, one of which was for a machine that they did not even stock, but he was prepared to buy in for me as I had expressed an interest. The email arrived very promptly (20 mins) with very competitive pricing except for the machine they would have to buy in, this i could get cheaper elsewhere, it was a machine I was interested in though and Marko said clearly in his email that if I chose to purchase that machine elsewhere he would still honour the prices of the ancillaries he had quoted for. In the end I chose an Expobar machine from Bela Barista, I ordered at 4pm that day and it arrived at 9am one day later exactly as promised. I have been in touch several times since with questions, Marko has at all times been amazingly helpful, I called when he was on a day off and my query was answered by Claudette who was equally knowledgeable and helpful and again a true coffee lover. Only after I had made my purchase did Marko say that he was glad i chose the machine I did, he had not in any way before my purchase tried to sway me towards their stocked machines. Truly excellent service form beginning to end, I can not recommend them highly enough.

Bella Barista

Satisfaction Guaranteed

Fully stocked Parts and Accessories *Engineer on hand for servicing and maintenance. *Large stocks of spares and able to source spares for all machines sold. *BS EN ISO 9001:2000 Quality Assured *Parent Company has supplied the commercial coffee market since 1983 Contact details. Phone: +44 (0)1933 229025 Fax: +44 (0)1933 229025 www.bellabarista.co.uk E-Mail:contact@bellabarista.co.uk ALL NEW Bella Barista coffee machines come with a 2 year back to base parts & labour warranty.* All the coffee machines we sell are based on commercial machines which benefit from a certain amount of after sales care. At Bella Barista we are fortunate with our in house division (Towability, UK mobile catering manufacturer) to be able to offer a range of skills and expertise not usually found in general coffee machine retailers. It is of continual surprise to us that people will buy machines from internet suppliers that have no provisions or inclination to offer a reasonable after sales service and we are continually asked by people that find they have a machine that is not working (not supplied by Bella Barista) if we can help, but only Bella Barista customers have access to the full Bella Barista afters sales care. Even after two years we continue to ensure you wake up to great tasting coffee each and every morning. Most often we can diagnose common problems and resolve them quickly over the phone or email. We also keep a large number of parts and accessories in stock, that's not listed on the website.

About us

Bella Barista was created in 2003 from our main company Towability, (Established 1983) manufacturer of mobile catering trailers. Towability specialise in creating mobile coffee van's and build mobile solutions for the likes of Costa Coffee and Coffee Nation. During this time Towability has built close relationships with many Italian, Spanish and German commercial coffee machine manufacturers. Selling commercial coffee units on a regular basis, gave us the idea that people would want high quality gourmet coffee at home (Well, that's what we wanted). About the same time, some of our commercial coffee machine manufacturers were also experimenting with 1 group machines with smaller capacity boilers that would be ideal for home use. With this belief we created Bella Barista, with the aim to simply offer high quality gourmet coffee machines for the home. Since we formed almost ten years ago Bella Barista has now enjoyed continued success on-line. Claudette has pioneered this success delivering expert knowledge and customer service that we pride ourselves on. With an ever expanding range and thankfully a wonderful loyal customer base, we continue to make strides forward . From our humble online beginnings Bella Barista now has established a market reputation for high coffee quality machines at the best value. Every order is handled and packaged with loving care to ensure complete satisfaction on the day your goods are received. We want all our customers to benefit and receive great value items with a level of service that only comes from many years of experience.

Visit Bella Barista - For Coffee Lovers

01933 229025

Call us on: 01933229025
We live here: Nene Court
NN8 1LD Wellingborough
United Kingdom

Category

Bella Barista - For Coffee Lovers is ranked 2 out of 5 in the category Brewing

Bella Barista - For Coffee Lovers is ranked 2 out of 11 in the category

Bella Barista - For Coffee Lovers is ranked 17 out of 182 in the category Food & Beverage

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