A great range of coffee makers, grinders, accessories, beans, grounds - everything you need if you're big into coffee yourself or are buying for the coffee lover in your life. I snapped up a great machine at the best price I could find online. Not only that, but Bella Barista backed this up with a speedy and flexible delivery service, great process updates and refreshingly good customer service - just the sprinkles on top of my double macchiato.
We drove the two hour trip to Bella Barista to have a demo of some Rocket Espresso machines and were given a comprehensive demo that lasted best part of the afternoon! Every question was answered by Marco and we were encouraged to try out the machines and attempt the perfect espresso!
We purchased the Rocket Giotto Evoluzione along with some accessories, these were all taken to the car along with our free bag of coffee. Upon setting up the machine at home we did notice a very small leak and after discussing this with the very helpful technical department, it was decided a new machine would be sent out the same day.
We have since placed orders with Bella Barista for coffee beans (their Milano blend is very good!) and cleaning products with thanks to Jordan in technical for answering any questions we've had!
Thanks for such a great experience!
All the stuff I ordered was delivered quick correct very well wraped and so on perfect! Thank you 'Bella Barista'! Price was ok, ordered on sunday, delivered on thursday from England to Belgium? Wonderfull.
Thoughtful, helpful, friendly service makes you excited about trying coffees and teas out. Willing to put together mixes of coffees to suit your tastes. Nothing too much trouble. Excellent delivery
I love Bella Barista's green coffee bean selections. Always a varied selection from different countries - and you never know what's going to crop up in the next consignment! And what excellent value they are.
Very happy with the quick and accurate email responses, and quick delivery.
I decided to research coffee bean grinders and was eventually drawn to the BellaBarista website. As I had not used a coffee grinder before I needed a little handholding to make sure I didn't spend my money unwisely. I found the information on the well laid out website both comprehensive and helpful. I liked the look and price of the Eureka Mignon and cast around to find a comparative review. The review I found compared four ginders and the Eureka Mignon was the recommended grinder of the four. This was good enough for me so I put my order in. Delivery was prompt and came in earlier than promised and packing was more than adequate.
I have been using the grinder for about two weeks now and I have been completely satisfied with it. It does pretty well all that is claimed for it and does it well.
In short a well satisfied customer.
Received excellent service regarding recent espresso machine order.
Very knowledgeable information provided prior to ordering.
Expertly packaged and arrived when expected.
Have also visited the shop on a previous occasion and was very impressed
Many thanks Claudette
Needed a new grinder, and after research headed for Bella Barista to order a Eureka Mignon. I had some problems with the website - probably related to my location on the Isle of Man - so telephoned. Marko could not have been more helpful, and after a very helpful discussion of the options I placed an order. Three working days later it arrived - perfectly packed and with 250g of beans included! A real, and rare, pleasure to deal with a company with such professionalism.
Just purchased a Rocket Giotto Evoluzione v2 and can't wait to show it off ! It's a fantastic machine that ticks all the boxes for my requirements and needless to say it produces superb espresso. I'm still getting to grips with the Mignon Grinder (purchased at the same time) and I appreciate the value in grinding your own beans, even at the first attempt the results were amazing.
I wouldn't hesitate to recommend Bella Barista to anyone and I know they offer a first class after sales service.
I have been a Bella Barista customer since 2006 and I don't buy my equipment, accessories or coffee beans from anywhere else. Claudette is a gem, she always makes time to talk to me and everything she and her team focuses on is premium quality. No matter how small or trivial something might be in the scheme of a busy business I know that my modest consumer coffee needs, repairs and coffee journey is welcomed and supported. Dave C who provides consultancy, professional expertise and reviews quietly in the background has taught me more during this time than I care to remember.The bulk green coffee purchases are amazing year after year and Bella Barista deserve their success.
I wanted a part for my Mazer grinder. Although it wasn't in stock, I was able to get an automatic email when it was in stock. When I ordered on line, Bella Barista wanted to clarify my order to avoid me buying something I didn't need. They phoned and after checking, dispatched my order straight away. Great service and customer-centric. I will definitely use them again.
I have purchased a Alex Duetto coffee machine. I am super happy with both the machine and the service from Bella Barista.
Great advice and a great product. Bella Barista helped me buy green beans for the first time. The product arrived as promised and I smoked out the kitchen last night, but then had a fantastic cup of coffee.
I'll be back!!!
Recently received my second bulk purchase of green beans. Ten varieties in 1kg bags, a perfect amount to keep as stock for home roasting, great quality and great value for money. BB reply promptly to enquiries and use DPD couriers to ship the order which are one of the best companies around as they provide an accurate delivery time. Highly recommended!
The one company I always return to for equipment, beans, advice etc.
Where knowledge, efficiency and good service go hand in hand in order to serve the customer.
I've bought numerous batches of green beans, machine parts and consumables from Bellabarista, and have never had an issues. On occasion, I have ordered green beans that went out of stock prior to order fulfillment, and I was contacted with alternatives within a day. Every order I have placed has been fulfilled as agreed, and delivered on time and well packaged. Highly recommended.
The pre-purchase advice given by Claudette was objective and accurate. There was no attempt at hard selling or any pressure to make a hasty decision or over extend my budget. I was able to discuss my purchase at length and every question was clearly and unambiguously dealt with in a friendly manner.
The purchase was delivered on time and immaculately packed. The ECM machine is of great quality and makes superb coffee. Overall I am delighted with this company and the product I purchased. I will continue to do business with them and would recommend them to any of my friends.
Purchased a eureka grinder which arrived well packed and quickly. I suppose that's the easy part to get right to be fair. However a small part was not in the box so I phoned to enquire. It was sorted really quickly and I was not made to feel like an inconvenience. I did not feel that the sale was the only thing that mattered, customer satisfaction does too.
Having had great experience with BB previously, I was delighted to find that they could supply an espresso sized insulated thermal cup. Ordering on line was simple and straightforward and the cup arrived 2 days later.
I have bough from Bella Barista on many occasions. From bulk green beans to spare parts and no matter what I buy helpful advice is always given and their service is carried out quickly and efficiently, all with very competitive prices. You cant ask for more than that from a business.
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