bestECOshop.com reviews

bestECOshop.com reviews

Good
8.6
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79 Trustpilot review(s)
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Review by confirmed purchaser

Good strong boxes, what more can I say?

Perfect for growing veg, never mind storage.
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Review by confirmed purchaser

Great product, excellent price, fast delivery

Very happy with the cheap and simple compost container, no hesitation in recommending the product and the company.
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Review by confirmed purchaser

Technical queries unanswered

It is impossible to talk to anyone with technical knowledge, regarding a technical query. All the customer services staff can do is relay your query to a 'product manager' via e mail. Unfortunately these product managers are rarely on site on Friday, and in my experience do not seem to answer the e mail with any sign of haste. From comments made it is obvious that customer service personnel are frustrated with this and must face a lot of criticism from customers.
As a result of the lack of response I returned my product . To be fair the delivery, return and monetary credit went through speedily and efficiently.
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Review by confirmed purchaser

Quick service but lacking information about product

Clips holding folding panel together came adrift on first usage.legs very sharp you have to be very careful when placing on roof.other than that the panel seems to do the job I need it for.
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Review by confirmed purchaser

Excellent value and service

I have bought sopar panels before from bestecoshop. They are good value and are efficient. Usful to be able to buy connectors at the same time. Very fast delivery.
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Review by confirmed purchaser

Highly recommended

Initially delivered the wrong item, so only four stars. OK, anyone can make a mistake. The important thing was the outstanding customer service when I pointed out the error. No quibble and the correct item was immediately dispatched, arriving the next day. Given that the first delivery was next day anyway, I had the correct item two days after I placed the order. That's better than most for a first time delivery. Thanks, Ecoshop!
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Review by confirmed purchaser

A disorganised company

I ordered a composter from the website, when it was delivered it differed from the one in the website picture. I queried this and was told the picture should have been removed from the website. They were happy for me to return the item and arranged collection, I then had to contact them several times to remind them of my refund. After the refund was given they then tried to re-deliver the item three more times. Although I refused delivery each time I had to send a begging email in the end to stop further deliveries. By the way, they still haven't removed the misrepresentational photo from their website!
bestECOshop.com

Reply from bestECOshop.com

Dear Trish

Thank you for your review.

Please accept my apologies that you received the incorrect item.I will speak with our content team to ensure this image is amended on the website.

Kind Regards
BestEcoShop Team
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Review by confirmed purchaser

Great company

Amazingly helpful great service will be recommending them to everyone
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Review by confirmed purchaser

well priced and super quick delivery

Well priced and super quick delivery
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Review by confirmed purchaser

A reliable quality service with quality products😃😃😃

From the advice
From the advice given to the ordering and dispatch of goods was a very smooth service. Will certainly be using Besteco again.
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Review by confirmed purchaser

Fast delivery,reliable

Order was easy,paid via PayPal.delivery via Royal Mail within 3 days. Great communication. Recommended seller.
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Review by confirmed purchaser

All good - got what I needed quickly for reasonable price

Needed a bin, searched for one, found one got one!
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Review by confirmed purchaser

Fast and efficient service.

Easy to locate item on web site easy to order and fast delivery.
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Review by confirmed purchaser

your company is a waste of time and effect

water butt the goods came and there was no tap when I rang up to ask for a tap to be sent told tap not included in the price its on your picture
can you please have the butt picked up within the next 7 days and my monies put back into my account tele01833 627538
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Reply from bestECOshop.com

Hello Mr Gledhill.

I am sorry for the confusion with your order.

I can see from your order that there was initial confusion regarding the tap and the water butt but that since then you have been sent the tap.

I have just tried to call you to discuss this but there was no answer. I have emailed you instead. Please can you respond.

Kind regards
Clare
the Bestecoshop.com team
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Review by confirmed purchaser

TRUSTPILOT WILL NEVER LET YOU DOWN

VERY PLEASED WITH PURCHASE .COULD NOT HAVE GONE BETTER
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Review by confirmed purchaser

Excellent purchase and services.

Very satisfied with purchase. Super fast delivery service. Highly recommended. A+++++. Many thanks,
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Review by confirmed purchaser

Quick and good value service and product.

Easy to get around website, really great product at good value and quick delivery. Thank you
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Review by confirmed purchaser

Fast and Efficient

Just a straightforward, fast, efficient, effective service. From the website to delivery. What more does one need?
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Review by confirmed purchaser

Brilliant

My order arrived sooner than expected and was exactly as I had anticipated.
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Review by confirmed purchaser

Quick, Efficeint and kept me informed

The Waterbutts came quickly and were as described.

About bestECOshop.com

bestECOshop.com 30 Day Money Back Guarantee

If for any reason you are not 100% happy with the quality of your product, bestECOshop.com offers an impressive 30 day money back guarantee on most products.

About us

We know that “being green” can sometimes seem like a lot of hassle but thanks to the intelligent design of our products, we make eco living simple.

From incorporating a more responsible approach to your home, garden, workplace and leisurely activities, we can show you how to do your bit for nature with ease.

Our technologies may be clever but they’re incredibly easy for people to use. From the smallest changes, like switching to energy saving LED light bulbs, to full home insulation, we have all your eco needs sorted.

Here are just a few things we offer renewable products for:

  • LED lighting
  • DIY solar
  • Water saving
  • Wind

Visit us today at bestECOshop.com.

At bestECOshop.com we are fully committed to promoting and actively aiding a greener future and have installed 600 solar PV panels on our head office roof!

Visit bestECOshop.com

How to get in touch...

Call us on: 0800 531 6265
We live here: Unit 1 & 2 Dawson Court, Billington Road
BB11 5UB Burnley
United Kingdom

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