Would definitely buy from here again.
good after sales i bought 5 column rads of varying sizes 2 had high gloss finish and 3 had a matt finish unfortunately this could not be resolved shame although they are both quite nice apparently they dont do them all in the same finish
Easy to view products on web site and purchase straight forward. competitively priced, ordered 3 pm on a Friday delivered at 9.30 am on Saturday. Would use this company again.
Radiator fantastic but thermostat valve's faulty both times. Even the ones sent to replace the faulty ones dinted and scratched. Have not bothered to send back or ring as such a farse sending photos and ringing back couldnt be bothered,
Ordered a designer radiator and chrome valves. Very pleased with both.
Had some difficulty with ordering via website so rang the company. Very swiftly dealt with by a knowledgeable young lady at the other end. She was quickly able to confirm that the valves did indeed come as a pair, and took the order and payment over the phone.
I was advised the radiator would be delivered on the Wednesday but it arrived one day earlier. Valves followed a couple of days later. I was kept updated about the delivery and everything arrived well packaged and in A1 condition. I would happily order from this company again.
Couldn't decide whether my order was being delivered or not even tho we had received an automated voice message to say it was being delivered. Asked if they could give me a time they said after lunch, I stayed in all day and it arrived at 17:40. Don't think I will be using them again seemed very unprofessional and didn't seem to know what they were doing.
Ordered a radiator at 10am on Thursday advised would be delivered next day by night freight. However Friday came and went had to cancel my plumber for the Saturday. Telephoned on the Tuesday as it was bank holiday Monday, to be advised that my radiator hadn't been dispatched as it had to be ordered from Pheonix and it would still take several more days before Best Heating received it let alone be dispatched to me. I should have been told this when I placed my order as I wouldn't have ordered it in the first place. Then advised my refund would be processed in 3-5 days however 7 days later still no refund! Telephoned again to be told my refund hadn't been processed and would be another 3-5 days. No apology given just told it wasn't her fault her colleague hadn't processed it properly! I will avoid all branches of this company!
Bought a radiator from BestHeating.com and it was hassle free, very friendly helpful staff and it was delivered the day after..... how's that for service. It is now hanging proudly in the kitchen and looks very stylish, I would definitely use them again next time we need anything.
I bought a I ordered Milano Capri - Black Vertical Flat Panel Designer Radiator 1780mm x 354mm and it looks stunning. The plumber that fitted it couldn't believe the price and will be buying one too. The kitchen fitters commented on how nice it was too. the a Wednesday at lunch time and it was delivered the next morning. I didn't even pay extra for delivery. Extremely happy with the rad and the speedy service. Well Done!
Tryed for two weeks to buy a radiator they kepet telling me it would be delivered the next day and when it dident arrive i phoned them again every three days because it never came , ended up going to the B&Q
Great website, easy to navigate. Product order and despatch information was excellent and deliver received within days. Very happy. Not installed as yet but sure will look great.
We are really pleased with the radiator we bought on line.
I wasnt sure about buying it on line rather than going into a shop, but it was fine and the delivery was really quick.
I would definately buy from this company again, there was also a good choice of products
Delivery excellent look good but yet to be fitted (as extension still in build stage at first fix), was dissapointed that very next day 10% sale which would have savd us over £40.00!
This is the place to order designer radiators from after much research I found this site to have the best price. The goods were rapidly dispatched with informative emails providing me with the delivery date. I would certainly use this site again.
they sell designer radiators at realistic prices and very good quality to. Delivery is very very quick. Product looks excellent and although I've not yet connected up I see no reason why the radiator will not function excellently
I ordered a large central heating radiator online. The site was easy to use and informative about delivery times. Tracking information was also provided. The radiator was delivered very quickly. Would definetely reccomend.
Couldn't have asked for better customer service with friendly and extremely helpful and knowledgeable assistant. Fantastic price for my vertical radiator which is now fitted and looks amazing. Ordered Wednesday and delivered Friday to the north of Scotland. Can't praise BestHeating enough ~ I will be recommending this company to all family and friends.
Bought 5 radiators from this company. They are very good and we are very pleased with them. Also paid by PAYPAL which made life alot easier for us. will purchase from these people again.
The only down side was when I called customer service about delivery date, he was unable to give me a precise answer.
Good product, arrived very quickly, easy to install, but was missing some parts that were forwarded at a later date foc
First order with BestHeating.com and would recommend from this experience.
only company who had stock of what i thought was a normal sized radiator. wanted it delivered on a weekend which wasn't a problem and was delivered on time. well trained staff made order process clean and quick. full confidence to use again!
Many friends have commented on our Milano heaters and the service was prompt, efficient and the website was one of the best I ever used for that kind of purchase especially the btu calculator.
I had a damaged radiator delivered to me, which they were unwilling to take back as I did not make the complaint within 7 days. I only wanted to get it installed 3 weeks after buying it and therefore did not take it out of the box until then (not that I could lift it anyways).
I am obviously very disappointed having to buy another radiator (and certainly not from Bestheating).
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