Betta Living reviews

Betta Living reviews

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Excellent Service and Top Quality Work by Fitter

We had four bedrooms done in our new build house. The delivery of the parts was done as scheduled and the fitter (Jason North) worked a non-stop nine hour day plus four hours of commuting time for six days straight. Quite impressive and the quality was first class. We are extreemely happy with the results and would gladly recommend the company to anyone.
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Good Product, Great Fitter

Having first made contact with Betta Living by their web site, we were contacted by them and a couple of days later a salesman visited. He was not pushy and listened to what we required. We decided to place an order, ref B41731, and was not disappointed with what we relieved.
The bedroom was delivered on time and when it was said it would be which means you are not waiting around all day as we received a phone call from the delivery company telling us when they would be here.
Our fitter was Chris Caden and what an excellent job he did, nothing was too much trouble for him. He worked long days as it took almost 2 hours for him to get to us in a morning, he would work late and then travel back home for the next 3 and a half days.
Our bedroom wardrobes are of excellent quality and made even better by the quality of the fitting.
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Quality Product With No Problems

Yesterday, Betta Living fitted 2 wardrobes for me from their Portafino range (Contract No. B42630). End result, two superb quality fitted wardrobes. Couldn't fault Betta Living from start to finish. The guy (Chris Watts) who initially came to measure up and price what we wanted was both helpful and efficient and deserves a special mention. So does the fitter (Rob Dunning) who was courteous, pleasant and a superb wardrobe fitter. Would definitely recommend Betta Living for fitted wardrobes, they are not the cheapest but their wardrobes really are superb.
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from beginning to end job well done

Ray the fitter B41309 work was very professional .He built us a beautiful bedroom in two days ,that when he arrived and was with the bits it looked as if it would take two weeks .but Ray simply assured us it was straight forward .Ray was very cautious and tidy .We are very happy with our new wardrobes thank you Ray and Betta Living Pas and Lina.
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B42697. Quick delivery, great quality and service

Despite a few mixed messages from the sales people in the beginning and some glitches in communication to get the wardrobe delivered, I'm pretty pleased with the final product. The delivery was quite quick: two weeks after I placed the order. The fitting was done in a couple of days around Easter and the work was neat and professionally done. I can't wait to organise the bedroom (the work has just been done) and start using the wardrobe. I recommend Betta Living and would be using them again.
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Excellent job by the fitter!

Just had our bedroom finished and couldn't have asked for a better job from the fitter Richard Pearce, ref: B41427.
There were a few issues but nothing to do with Richard, who was very professional from start to finish. He checked at various stages that everything was ok, worked his socks off over 2 days and did a brilliant job, the units look fantastic, and the quality is superb. As I mentioned before there were a few issues in that some of the measurements didn't seem to be what we were led to believe as in we lost a lot of space from our original top of the wardrobes , there was a much larger infill at the top than we expected, we were also told the the units would come out to the same distance ,if not a little further so we would not have to replace our carpet, as it was the units are actually 20cm shorter , so, a new carpet is needed!! ,and we have to get the ceiling re plastered because of the shortage. This was probably a misunderstanding , but it's caused hassle that we didn't expect. All in all we are very pleased but could have done without the extra cost .
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Great service, lovely fitters!

The two fitters from Betta Living, Dean Lang and John Dunn have just left my property after installing a wardrobe. They worked solidly and efficiently-hovering up and tidying away any mess. They even helped me put furniture back into the room-I would strongly recommend them to anyone.
The surveyor was also good and was able to resolve the errors made on the sketch by the salesperson.

Many thanks Jo Halliday
Job No: B38813
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Excellent service, good product, superb fitting

B42456

Had a positive experience all round, salesman was helpful and patient, surveyor was fine, product turned up when it was supposed to and fitter (Rob) worked tirelessly to fit out the bedroom within the day. Arrived on time, acted very professionally, talked us through it when done and left bedroom very clean. Could hardly have asked for much more
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B-41494 fantastic service

Me and my family are extremely impressed with the level of service and customer care we received from Betta Living. The Bedroom fitted by Stuart Coleman was finished to a very high standard and he was very considerate and polite to me and my fiancé. His level of professionalism was 5 star and he didn't stop working all day, it was easy too notice that his eye for detail was constant and he didn't take shortcuts in his work.

The price was a bit high compared to other companies, but then again I wanted a HIGH quality bedroom fitted and now I've seen the finished product I believe the price was acceptable, especially compared to other bedroom fitters and suppliers who I got quotes from before choosing Betta Living.

In conclusion, from my initial phone call to the sales team, through to design, surveying and final installation, the whole process was very well done. Absolutely no complaints from us at all and would highly recommend Betta living to anyone looking to have a bedroom/study fitted.

Sam and Natasha, BIRMINGHAM
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kitchen fitted

I am writing to express our delight with the kitchen you recently installed for us.

We were extremely impressed with all phases of the work, from design to completion. We are very pleased with the quality of the units, and the way everything has come together. The whole process of the installation was handled with great care and professionalism by Dan and Owen from the Crewe area who we thought were 5***** Fitters

Please pass on our thanks to everyone concerned and we would especially like to thank Dan and Owen for being so helpful, and cheerful throughout the whole process.

Again thank you for the exceptional service, a quality installation, and friendly staff.

Yours sincerely Mr and Mrs Grove , NORTHWICH AREA ,.
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Smooth, Easy and Hassle free- My house is a positive Betta Living Case Study!

This was my third fitted bedroom installed at the house and once again, the process from initial design, informative conversation, challenging questions, to fitting, was as trouble free as any major purschase i have ever made. I was incredibly impressed with Michael Pearce, our fitter, single handly creating my son's dream bedroom!! No major hassles...(we did have a part missing, but arrived within the week), no obnoxious conversations, no jobs worth issues, just simple understanding that the customer is first and the fact that, installation is as smooth as it can be. I have one or two more jobs for this very effective company, another bedroom/office creation and something creative for the living room. The house is fast becoming a Betta Liiving case study!!!!
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B38764 - Excellent experience of Betta Living

Excellent service from this company all the way through the process from our first visit to the showroom, planning and survey , through to the installation of our new bedroom furniture. Special mention to the fitters (John and Dean) who were both excellent - punctual, courteous, hard working and considerate, keeping the disruption to our home to a minimal. The quality of the workmanship is great and we are delighted with the finished product.
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Top service all the way

I was really happy with betta living from the very start,my fitter (Warren) was superb and respected my house like it was his own by protecting flooring,stairs and my new bedroom flooring. The waldrobes are FANTASTIC and quality is EXCELLENT.
Il will definatly use betta living again to fit my other two rooms in the near future.
Thanks again Warren :-)
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B38902. Very happy. Looks great

It looks lovely. Was in formed a day to fit and it was exactly that. Everybody very helpful when booking it in to be fitted. From the office staff to the fitter himself . Would recommend Betta living. Be aware that you need a morning/afternoon off to accept delivery of your items the week before and they don't do Saturday deliveries. The only 1 small quibble I would say is the payment info is confusing but a call to the office on the morning it was being fitted and it was explained.
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B41974 Good Product; Great Fitter!!

We had our spare bedroom done recently. This is the second room we’ve had done by Betta Living in two years. The product is good quality, if not a little expensive. Ian our fitter was excellent and extremely quick! He was a really nice guy, well mannered and very professional; Betta Living should be very proud of him.
The only two negatives we have are the pricing structure seems very odd, having to pay in instalments, here and there and prior to ordering we had a few run-ins with their call centre, so much so that we nearly didn’t use them again.
Over all we would be happy to recommend them to friends but forewarn them about the payment style and the very persistent call centre staff.
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B36133 Stunning Bedroom but Premium Price

Overall we're extremely pleased with the finished product but for clarity i'll break down opinion on each area as some were definitely better than others!

Sales
If you ever experienced the hard sales of the kirby cleaner of the 80s then this is it's modern day equivalent! The sales lady was booked for an hour and ended up staying over 4 hours after which we basically chucked her out. Very hard sale with all the fluff of "let me call my directer to see if we can amend the price" I'm sure they still think we fall for that rubbish! She was adamant that she couldn't hold that price past the evening and wanted a signature immediately so we just told her no, forget the whole thing. We weren't surprised when she told us that she'd then give us a few days to decide. We did make some sacrifices on the overall plan to get the price right and Betta did give us some discounts but overall the price is high and in our opinion unwarranted.

Survey
The surveyor was much better than the sales lady. Very helpful and informative giving opinions and ideas on how to enhance her plan. We did have a few follow up questions about electrics etc and left a few messages for him to call us but we never did receive a call back. We ended up making best guess of where to put plug sockets.

Delivery
Not so great i'm afraid. The couriers were arranged to deliver the furniture 3 days before the fitting and they did turn up on time. There were 2 delivery men as some of the boxes are huge but unfortunately they didn't care less about taking care of the boxes or the decor of our house when bringing it in. This ended up with several pieces of furniture falling out of the bottom of boxes on the drive and a few scratches on our hallway walls!

Fitting
Exceptional. Our fitter, Ian Morris, couldn't have been more helpful. He called the day before to confirm time of arrival and was bang on time. We explained what had happened with the delivery guys re the decor (we have recently decorated) and he totally understood and had all the boxes upstairs within the first hour with absolutely no damage anywhere. He was booked for 2 1/2 days but finished in just under 2 (even being left handed ;) ) Worked like a Trojan the whole time not even stopping for lunch and was a joy to have in the house. He was so helpful with design too and was happy to wait for me to decide where I wanted the rails inside the wardrobes lol. His workmanship is second to none, he was enthusiastic and happy to have my partner watch/chat to him whilst he worked, they did end up having quite a laugh together. Overall we would describe his workmanship as bespoke and faultless. There is not a join out of line or gap anywhere. We still stand and marvel at the fitting around the coving lol ... it's totally amazing showroom quality, Just perfect thankyou Ian

Incentive
We booked our bedroom during the offer for £250 off Kylie bedding. After reading some worrying reviews about none receipt of the voucher I chased this straight away. I received an email the same day with the offer code and ordered immediately. Yet to take delivery but it's on it's way.

Overall.
Quality furniture but overpriced. Twice the quality of ikea but 4 times the price. We would recommend Betta Living assuming you can afford their prices. All told the sheer quality of the fitting and product would ensure us as a repeat customer.
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Cowboy Bathrooms

Do not use Betta Living.
Our bathroom was started in December 2013 and still hasn't had the final survey to sign off the work or activated our warranty.
Our Job was subcontracted to Bathroom Mansions who should appear on rouge traders due to there substandard workmanship (our bathroom had to be installed twice because of this). Our installations manager is good friends with the director of Bathroom Mansions hence why our complaints have been brushed off and ignored (by 1 unknown position, 2 installation managers and the installations director).
We are left out of pocket due to lies and deceit, left with damage to our property caused by the install team and left with the emotional stress caused by it all.
To summarise... Poor/no communication skills, poor workmanship, no customer service and non trustworthy. They take your money and ignore you.
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excellent job

The fitter RICHARD PEARCE, did an excellent job fitting our bedroom, he worked very hard and even got it done in one and half day . he left the room very clean and I would recommend him to anyone, a credit to Betta Living.
Job ref B40942
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Another excellent job

The fitters John Dunn and Dean Lang, did an excellent job fitting our bedroom, they worked very hard and even got it done in one day . They left the room very clean and I would recommend these fitters to anyone, a credit to Betta Living.
Job ref B37993
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Problem free from start to finish!

Contract B39450 Fitters Dean & Glenn
The superb service from Dean & Glenn has prompted me to write this review.
They were here on time & were very clean & tidy workers but make sure you have plenty of tea bags... can those boys drink... but they carried on working all the same.
The installation of our Fitted Bedroom Suite was very problematic for them, not only was it a tight fit by design, they had to contend with uneven floors & walls as well.
However their skill & professionalism showed when they overcame those problems & completed the fitment in a day & half to not only the highest standard but with a friendly & welcoming attitude, it was fun having them here & i highly recommend them to anyone who may have the good fortune to have them as fitters.
As a whole, our experience so far with BETTA LIVING has been great & i highly recommend this company to anyone considering a purchase which demands a quality product,workmanship & service.

Betta living Details

About this company

A huge range of beautifully crafted fitted kitchens and bespoke bedrooms to complement your home. Designed and built to your specification with all the quality care and attention you should expect.

Visit Betta Living

Contact information

Call us on: 0161 622 9460
We live here: Suthers Street
OL9 7TH Oldham
United Kingdom

Category

Betta Living is ranked 55 out of 141 in the category

Betta Living is ranked 37 out of 107 in the category Bedroom

Betta Living is ranked 46 out of 95 in the category Kitchen

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