We took the Big Bus Tour of Philadelphia because we only had one day in the city. The tour took us to all main attractions and more, and we enjoyed it. We saw sights and places that we wouldn't have had time otherwise, or wouldn't have known about.
I have taken the Big Bus tour three times in DC, I did not enjoy the tour in Philadelphia.
1. We arrived at the 30th street Amtrak station, we were given misleading information. Thank goodness there was a kiosk where we found a phone number and called for the shuttle to the starting point of the shuttle.
2. Unfortunately, it took longer than we were told to expect for the shuttle to show up. The driver checked in with the operator, he told the operator that he had to more stops. We heard the operator tell the driver that he did not have another pick up, to take us to the drop off point. That is not what he did, The driver told us he had another stop to make. He drove to a hotel and we sat in the van for at least 15 minutes. The driver returned by HIMSELF!! He never explained why we stopped at the hotel.
3. The stops were not that exciting, and it felt like we drove past some of the same stops (while we were on the same bus). There really wasn't anything worth hoping on or hoping off to explore.
Overall, it was not a pleasant experience...we (my husband and I) were very disappointed.
Despite having visited Philly on multiple occasions, I decided to treat my out-of-town Cali friend to a quick Philly turnaround trip. Initially we chose the downstairs seats rather than open air because of the cold breeze and assumed that a monotone prerecorded tour would play throughout the bus (as per our experience the day prior in DC with a similar bus line) why even bother, right? Wrong! BigBus Tours in Philly actually offers live narrated tours. Haven done open air bus tours in LA, SF, NY and DC this is unheard of! Our tour guide was a local, was incredibly dynamic, ridiculously insightful and a historical mastermind as far as I'm concerned. If you're planning to visit Philly for the first time or even a turnaround weekend trip, you must consider a narrated tour!
The tour was OK. I thought it was a bit expensive compared to other bus tours we've taken in other cities. I did like the idea of unlimited time at each stop!! My favorite stop was the Reading Terminal Market and it's not even featured on the brochure !!
Tour was a little too fast, with no time to take pictures at the various stops, but having said that, it was complete, the guide was friendly and knowledgeable. We took him up on his suggestions for a Philly Cheesteak too!
Only had one day to spend in Philadelphia. This was a great way to see the city in a short amount of time. Loved our tour guide. Very knowledgeable. Hope to be able to get back to Philly again in the next couple of years and ride the bus again.
Our great guide, Ginger, gave a wonderful running commentary as we drove thru Philadelphia. We took advantage of personal shuttle and were driven from our hotel to starting point.
We took our family in this tour a few weeks ago. At one of the stops we decided to walk to the next stop which was not very far away. A tour guide of the company stopped us to tell us the trolley would take us there. We politely declined but asked it the trolley would be there to pick us up and take us to the next stop. The guide told us yes. So after we did some sight seeing we waited for the trolley at the designated stop. And we waited and waited. Finally we called the company to find out why no trolley had come by for quite some time and were told the trolleys and buses were not going to that stop that day. At this point it was too late for us to go to a nearby stop so we not only misse the remainder of the tour but also had to take a can back to our car!
When we brought the issue up to management, we got bumped around from one person to the next with no resolution. It appears they could care less one of their tour guides gave us false information and we had a terrible experience. I caution everyone to avoid this tour company. There are a few other tour companies in Philadelphia with the same stops that i hear are better and more reliable.
We arrived in Philadelphia the afternoon of 9/5 and decided to take a tour that afternoon. We arrived at stop 5 just a little before 4 pm.
We literally flew through the tour. In addition, our tour guide would say in two blocks you'll see whatever it was that was coming up. Between the speed we were going and the 2 block pre-notifications taking pictures was impossible.
At some point during the tour the guide asked if we were having a good time and plugged that if we were they would appreciate a tip. I commented that I would have a much better time if they would slow down. He told me they had to go that fast to keep on track.
The next morning we took another tour. It was SO much better. It moved in a much saner speed and we didn't hear anything about when we get two blocks we'll see this or that. We were told about what we were seeing at the appropriate time and were even able to take pictures. It was a very pleasant surprise. Had we not had a much better time the 2nd time around we would have demanded our money back.
From the time you board the bus, the host & driver are friendly and courteous. The host is not bland or boring. He does a great job of speaking about the history of the famous exhibits/monuments that Philadelphia has to offer. Overall, It is worth the price of admission. If you get a chance to take this tour, I would definitely take one. You will not be disappointed !
we have already spread the word to our friends that may go visit Philadelphia to take this bus tour, it's so convenient and fun. We got to see everything we had planned and so much more. We will look for this tour in our future travels to other cities.
Good explanations all through the trip. Smart knowledgeable tour guides who were well informed of history. Pick up by the free courtesy shuttle from 30th Street was prompt. The Shuttle was on time at 29th Street as committed. Ms. Nancy was courteous and good!! While visiting Philadelphia, my spouse and I had very limited time and decided to take advantage of the hop-on hop-off facility for some limited sites. We knew we had limited time and would need to pack in as much as we could within the 6 hours in that day. So we decided to take a view of all the planned 21 sightseeing stops in the first go on the bus. The instructors were absolutely amazing with their knowledge. Well, as we ended our day, our shuttle driver was wonderful to get us back to 30th Street where we could take our next travel coach the Megabus that was to take us to Washington DC. Great experience on this trip by the Big-Bus sightseeing tour.
Yesterday, I did the Big Bus Tour of Philadelphia with my daughter and two grandchildren, ages seven and nine. It was a terrific experience. Not only did it give us an overview of the city of Philadelphia but we also had great historic and current info and in-sight delivered by Brad, our tour guide. I would highly recommend this tour and I will go again myself. We didn't do any hop-on hop-off this trip but we will do that next time. Thank you "Big Bus" for an outstanding experience.
I loved this tour! We were able to see every place that we wanted to see and even more places that we never even thought to look for. Our tour guide, Steve, was so knowledgable and humorous, he made the tour that much better! It was such a hot day though, I only wished the lower deck had good air conditioning. I would absolutely recommend this tour to anyone wanting to visit all the sites with the flexibility of getting off to take pictures then hopping back on to continue the tour. Loved it!!
Definitely do the Big Bus Tour to see more of the city. Its great to be up on the double decker bus and the guide tells funny trivia about Philly and the history of what you are seeing. Its great to have the 24 hrs to do the tours and we did the route twice and liked that 2 different guides provided lots of the same info but each one provided unique info and humor to the tour. The staff were very friendly and I we had called to find out when the bus was arriving at one of the stops to pick us up and the person in the phone let us know how long a wait we had. It is good to get your tickets online as you save a little bit. So worth it!
Eu gostei muito do passeio. Visitamos os principais pontos turísticos da cidade. Leva mais ou menos duas (2) horas. O guia descreve todo o caminho. Você pode descer em qualquer ponto turístico. Optei por fazer o passeio completo sem parar em nenhum ponto. Valeu muito a pena, porque tinha menos de 24 horas na cidade. Para entender o guia é necessário um bom domínio do inglês. De um modo geral foi muito bom.
We got online and purchased tickets for 6/17/2013. At the hotel the printer would not work, so our hotel called BigBus Tours for us. We were informed that we had to have the printed tickets in hand to load the bus. One of your representatives told us that we must have purchased tickets from a different city than Philadelphia. I now have a visa bill to BigBus Tours and this email. But we did not get to take the tour because we did not have the printed tickets. How would you have my email if no one could help us locate this information on the day of our visit? We are very disappointed that we were charged and did not get to take the tour.
We did the walking tour, and we did the self guided tour through the main sights, but the Big Bus Tour was way better than these. It's a great way to see the whole city, not just the main historic center. Using the Big Bus we were able to see so much, and our tour guide (Julia) was awesome, both friendly and knowledgeable. BTW, the best site in Philly is Eastern State Prison by far!
Great experience. The pick up spot was one of many, but it was in walking distance of my hotel. Tour guide was very informational and funny. The driver was great, I couldn't believe some of the spaces she got inbewteen. I learned so much! The stops were great and the fact that you can ride all day was perfect. It was by the far the best way to view philly. So glad I went.
This was our first bus tour of philly and we had Ginger as our tour guide and Dennis as our driver. We took our three children and had a great time and learning experience on our tour. We understand that the tour guides make these trips on a repetitive basis. That being said, Ginger was very dynamic, humorous and informative throughout our tour. We would definitely take the tour again and would recommend it to our friends! Well done!!!
Went on this tour with my mother in May of 2013. Would definitely do it again!
Lots of sites in a short period of time. Our driver was amazing! It was great to be up top with the honeysuckle in bloom - but watch out for those branches - even from the middle of the bus - branches attack!
Loved the Bus tour but please stay away from the Christ Church Bus Stop!
The Bus stop needs to be changed. We stood under the bus stop pole for 45 minutes
& called the office twice. Finally the bus came past & never stopped.
We were told with the subway entrance at the stop the bus driver did not see us!
Change the stop to a different location! Thank you!
The tour guides were amazing you could tell they loved their jobs. Pointing out the historical facts as well as throwing in some fun facts. It showered on us half way thru the tour but the guide was so professional keeping focused on the job yet apologizing for Mother Nature as we were all getting soaked. Would recommend this tour to anyone visiting Philadelphia. Great way to see the city and loved being able to hop on and off at any point to do in-depth site seeing. FUN!
My husband and I were in DC on business and planned a day trip to Philly. Unfortunately we had to return home because my husband became ill. I had no trouble cancelling our Amtrak travel but when I attempted, by phne, to get a refund on Big Bus I ws given the total run around! I was told that the online reservatios are handled by a thrd party booking company and to email them. I did and still no refund!
We were very disappointed with this tour. We always do bus tours in ever city we visit domestically and abroad, as we feel it gives a good overview of the town and allows to easily see and explore the city. However, the wait times between stops was ridiculous (we waited almost 50 minutes for our first pick-up). We kept having to call the office to check on the status of the bus. Also, there were road closures that they hadn't accounted for so they had to send a shuttle to pick us up from one of the stops. The microphone and speaker was very low so it was difficult to hear and understand what the guides were saying. Overall, it was very disappointing.
My husband and I had a great time on the BigBus Tour of Philly. The tour guides were very interesting and engaging, and made it very enjoyable! It was convenient to get off at any stop and have the ability to get back on and have transportation around the city. It would have been nice if the busses could have come more often, since we often decided to walk to the next stop instead of waiting a half hour for the next bus, but for the most part it was a great experience!
We had a great time when we were on the bus, but waited over an hour at the zoo for our first pick up, only to be taken to the museum and waited almost an hour for another bus. At that point it was super crowded and we had to sit on the bottom and couldn't see much - much to the dismay of our kids. There was a lot of traffic that day (roads blocked in the city) so it took forever. We didn't get off the bus to site see because we were afraid of waiting another hour for the next bus. When we got back to the museum my husband took a cab to the zoo to get our car because the bus took so long and we were afraid the zoo parking facility would close before we got there. It sounded like a great idea - but took almost 4 hours we barely got the full tour.
Comprehensive tour of Philly with a funny and knowledgeable guide
There was a kinds of sun screen on the windows which made it very difficult to see out. The guide was very good, though.
I wish we wouldn't have to wait for an hour to get on the bus. It was raining and cold. We did not have clear direction that told us the open top deck bus does not operate during a raining day. Luckily, the customer service staff at visitor center knew that we had been waiting for the tour bus and directed us what bus to get on after at least an hour wait.
We really enjoyed the tour of Philadelphia. Our guides were very knowledgeable and friendly. The microphones were a bit crackly at times, but the guides got them to work quickly. The route was much more extensive and informative than we had expected. Philadelphia is a wonderful city full of impressive art, science, and historical pride.
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