BigBusTours Philadelphia reviews

BigBusTours Philadelphia reviews

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Terrific !!!

Yesterday, I did the Big Bus Tour of Philadelphia with my daughter and two grandchildren, ages seven and nine. It was a terrific experience. Not only did it give us an overview of the city of Philadelphia but we also had great historic and current info and in-sight delivered by Brad, our tour guide. I would highly recommend this tour and I will go again myself. We didn't do any hop-on hop-off this trip but we will do that next time. Thank you "Big Bus" for an outstanding experience.
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Review by confirmed purchaser

Perfect way to see the entire city!

I loved this tour! We were able to see every place that we wanted to see and even more places that we never even thought to look for. Our tour guide, Steve, was so knowledgable and humorous, he made the tour that much better! It was such a hot day though, I only wished the lower deck had good air conditioning. I would absolutely recommend this tour to anyone wanting to visit all the sites with the flexibility of getting off to take pictures then hopping back on to continue the tour. Loved it!!
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Review by confirmed purchaser

Loved the ride and all the history and information provided. Great tour guides!

Definitely do the Big Bus Tour to see more of the city. Its great to be up on the double decker bus and the guide tells funny trivia about Philly and the history of what you are seeing. Its great to have the 24 hrs to do the tours and we did the route twice and liked that 2 different guides provided lots of the same info but each one provided unique info and humor to the tour. The staff were very friendly and I we had called to find out when the bus was arriving at one of the stops to pick us up and the person in the phone let us know how long a wait we had. It is good to get your tickets online as you save a little bit. So worth it!
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Review by confirmed purchaser

Pra quem tem pouco tempo para visitar a cidade é ótimo. For a quick visit a Phily.

Eu gostei muito do passeio. Visitamos os principais pontos turísticos da cidade. Leva mais ou menos duas (2) horas. O guia descreve todo o caminho. Você pode descer em qualquer ponto turístico. Optei por fazer o passeio completo sem parar em nenhum ponto. Valeu muito a pena, porque tinha menos de 24 horas na cidade. Para entender o guia é necessário um bom domínio do inglês. De um modo geral foi muito bom.
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Review by confirmed purchaser

Huge mix up on our ticket purchase!

We got online and purchased tickets for 6/17/2013. At the hotel the printer would not work, so our hotel called BigBus Tours for us. We were informed that we had to have the printed tickets in hand to load the bus. One of your representatives told us that we must have purchased tickets from a different city than Philadelphia. I now have a visa bill to BigBus Tours and this email. But we did not get to take the tour because we did not have the printed tickets. How would you have my email if no one could help us locate this information on the day of our visit? We are very disappointed that we were charged and did not get to take the tour.
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Review by confirmed purchaser

Best Day in Philly

We did the walking tour, and we did the self guided tour through the main sights, but the Big Bus Tour was way better than these. It's a great way to see the whole city, not just the main historic center. Using the Big Bus we were able to see so much, and our tour guide (Julia) was awesome, both friendly and knowledgeable. BTW, the best site in Philly is Eastern State Prison by far!
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Review by confirmed purchaser

Worth the Time

We really enjoyed the tour and the guide was very knowledgeable. I would definitely recommend the BigBus Tour to anyone visiting Philly.
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Review by confirmed purchaser

Good service with good price

It was a great experience, on time and wifi working well.
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Review by confirmed purchaser

Anniversary Tour

I've always wanted to ride on one of the tour buses. We finally booked tickets and had a great open air tour of sights we've passed many times before but never knew the history. Great time.
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Review by confirmed purchaser

Best way to view Philly!

Great experience. The pick up spot was one of many, but it was in walking distance of my hotel. Tour guide was very informational and funny. The driver was great, I couldn't believe some of the spaces she got inbewteen. I learned so much! The stops were great and the fact that you can ride all day was perfect. It was by the far the best way to view philly. So glad I went.
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Review by confirmed purchaser

Learned a lot about the Philadelphia!

This was our first bus tour of philly and we had Ginger as our tour guide and Dennis as our driver. We took our three children and had a great time and learning experience on our tour. We understand that the tour guides make these trips on a repetitive basis. That being said, Ginger was very dynamic, humorous and informative throughout our tour. We would definitely take the tour again and would recommend it to our friends! Well done!!!
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Review by confirmed purchaser

Fun tour and our tour guide was enthusiatic and entertaining!

Went on this tour with my mother in May of 2013. Would definitely do it again!
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Review by confirmed purchaser

This was a wonderful experience covering lots of territory and letting us know where we wanted to go back and see on our own.

Lots of sites in a short period of time. Our driver was amazing! It was great to be up top with the honeysuckle in bloom - but watch out for those branches - even from the middle of the bus - branches attack!
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Review by confirmed purchaser

Loved the 90 minute bus tour!!!

Loved the Bus tour but please stay away from the Christ Church Bus Stop!

The Bus stop needs to be changed. We stood under the bus stop pole for 45 minutes

& called the office twice. Finally the bus came past & never stopped.
We were told with the subway entrance at the stop the bus driver did not see us!

Change the stop to a different location! Thank you!
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Review by confirmed purchaser

Fun way to learn history of Philly.

The tour guides were amazing you could tell they loved their jobs. Pointing out the historical facts as well as throwing in some fun facts. It showered on us half way thru the tour but the guide was so professional keeping focused on the job yet apologizing for Mother Nature as we were all getting soaked. Would recommend this tour to anyone visiting Philadelphia. Great way to see the city and loved being able to hop on and off at any point to do in-depth site seeing. FUN!
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Review by confirmed purchaser

Very dissatisfied.

My husband and I were in DC on business and planned a day trip to Philly. Unfortunately we had to return home because my husband became ill. I had no trouble cancelling our Amtrak travel but when I attempted, by phne, to get a refund on Big Bus I ws given the total run around! I was told that the online reservatios are handled by a thrd party booking company and to email them. I did and still no refund!
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Review by confirmed purchaser

Extremely long wait times between stops

We were very disappointed with this tour. We always do bus tours in ever city we visit domestically and abroad, as we feel it gives a good overview of the town and allows to easily see and explore the city. However, the wait times between stops was ridiculous (we waited almost 50 minutes for our first pick-up). We kept having to call the office to check on the status of the bus. Also, there were road closures that they hadn't accounted for so they had to send a shuttle to pick us up from one of the stops. The microphone and speaker was very low so it was difficult to hear and understand what the guides were saying. Overall, it was very disappointing.
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Review by confirmed purchaser

Really fun tour with engaging guides

My husband and I had a great time on the BigBus Tour of Philly. The tour guides were very interesting and engaging, and made it very enjoyable! It was convenient to get off at any stop and have the ability to get back on and have transportation around the city. It would have been nice if the busses could have come more often, since we often decided to walk to the next stop instead of waiting a half hour for the next bus, but for the most part it was a great experience!
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Review by confirmed purchaser

We waited over an hour for the bus and had to cut our visit short.

We had a great time when we were on the bus, but waited over an hour at the zoo for our first pick up, only to be taken to the museum and waited almost an hour for another bus. At that point it was super crowded and we had to sit on the bottom and couldn't see much - much to the dismay of our kids. There was a lot of traffic that day (roads blocked in the city) so it took forever. We didn't get off the bus to site see because we were afraid of waiting another hour for the next bus. When we got back to the museum my husband took a cab to the zoo to get our car because the bus took so long and we were afraid the zoo parking facility would close before we got there. It sounded like a great idea - but took almost 4 hours we barely got the full tour.
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Review by confirmed purchaser

Comprehensive tour of Philly with a funny and knowledgeable guide

Comprehensive tour of Philly with a funny and knowledgeable guide

bigbustours-philadelphia.com Details

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