Reply from BigbusTours Washington
[REPLY]
- Reviews (517)
- Karen Kneifel
- 1 Review
great view of the sites but very slow
One bus had a person that narrated and he laughed at everything he said. Another bus stopped and waited as long as 5 minutes at every stop. There are too many stops and many are very close to other stops.
- Deborah Stephenson
- 1 Review
Great way to see the city - night time tour was well worth the full price of the 48 hour pass
We had a great time on the Big Bus tours of DC; the night tour of the monuments was one of the best ways to see the city - our tour guide Norman did a great job and was enthusiastic and entertaining. We fully utilized our 48 hour pass and went all over the city. We were able to do and see much more than we would have had we relied on any other mode of transportation. We took advantage of the zoo loop as well as the Arlington National cemetery loop along with many on and offs in the downtown and monument areas.
- Kay L.
- 1 Review
This was the only way to see D.C.
This was our first time out east and we decided to do the Bigbus tours since they were located close to the Metro and we were able to get on and off at many stops. The drivers were very helpful and went out of their way to make the tours enjoyable. We purchased the 48 hour tickets and for all we were able to do in those two days, the price was reasonable.
- Jane Evans
- 1 Review
We had a great time visiting Washington on these buses!
As long as the crowds are not awful these busses run on time and the employees are very courteous
- Phyllis T.
- 1 Review
Big Bus tours runs this town!
The best tour to see any city! With numerous stops throughout the city and the convenience of being able to hop on and off at either of them, no other tour can compare!
- Theresa Fete
- 1 Review
It was one of the best tours ever, did not miss one attraction!
Just recommended this tour to family members that are coming down in June.
It is the easiest way to see DC.
- T Dengate
- 1 Review
Best way to see the sites of Washington
We thoroughly enjoyed the Big Bus tour in Washington. The open top bus is the best way to see the buildings, monuments and views of the National Capitol. The buses were frequent enough to make it convenient to hop on and hop off as the various stops and still have lots of time to finish the route in the day. The tour guides were informative and enterertaining. The price was a great value especially with the extras (free admission to some museums, boat cruise etc) that were part of the ticket.
- Tricia L
- 1 Review
Great way to get around and see the sites
Depending how you want to see the sites you do need to make sure you catch the right bus and stop so you don't miss it. Secondly not all the signs are very clear for the BIG BUS stop locations so better signs would be helpful.
- David
- 1 Review
Fun way to see Washington, D.C.!
Purchased an 24-hour pass and went on most of the "loops". Loved that we could get on and off for lunch, site-seeing and then hop right onto the next bus that came. So much fun but it was a little crowded at times!
- Veena Jain
- 1 Review
- Silvio R Vaiano Jr
- 1 Review
Very Good
It is the best choice to know a city when you have few days there.
- norman r riniger
- 1 Review
nice day great tour guide
Had a wonderful tour, so relaxing. EVeryone was so helpful-- will reccomend your tour to everyone
- BK Long
- 1 Review
Night Tour was really cool!
Very useful to get around the city with all the kids.
- Marilyn Lewis
- 1 Review
I would not use this service again or recommend it to anyone.
We paid in advance for a 2 day ticket for this service. The first day we travelled into Washington was a Sunday and the service was fine. The second day we travelled on the bus was on a Thursday and we boarded the bus at Arlington Cemetry and wanted to go to the Capitol Building. It took us TWO hours to get there! Therefore never again would I use a service like this in Washington DC.
- Abby Kasper
- 1 Review
Safe driving through the crowded streets of Washington, DC
I though it was a great way to see the sights. It was very informative and the bus ride was smooth and timely on oall the stops.
- Kelly Novak
- 1 Review
Not organized or clear
I had a terrible experience at the Washington DC pick up in Pentagon City. I actually believe I had to pay twice to finally get on the bus because my printout of my on-line advance payment did not in color and the person checking people in did not believe the payment was real. In fact she did not even attempt to load or scan the bar code that was on the print out. And then we found that the posting of the Stop at the Mayflower & McPherson Square were hard to find. Finally the bus tour docent/person from the Yellow Line on the Mayflower told us to be quiet, however, it was not us talking - it was the two ladies behind us who incidentally giggled when he told us to be quiet. I still believe I never was credited for the double payment as well. It really was a terrible experience. And to add to it, I was doing this for my mother as a part of Mother's Day on her trip here from California.
- kathleen carr
- 1 Review
Great way to see DC
Enjoyed the tour. The only problem we had was waiting a long time for buses during peak times. After going on the free cruise we had to grab a cab to get back to Union Station. No bus ever arrived.
- John Aggers
- 1 Review
Great way to get around Washington DC
The Bigbus tours were a positive experience and the information about Washington DC given along the route was interesting and helpful. Their routes cut down the walking time. However, with the traffic the time it takes to get around is very slow. I know we allocated 45 minutes to go about 5 miles, but with stops an traffic we missed an event. At the end of one day we were waiting for a bus for over 30 minutes and finally gave up and took a taxi.
They really need about twice the number of buses. We would witness several city busses pass us while waiting for a Bigbus.
- Walter Figel
- 1 Review
Well planned routes and sights. Super convenient.
The 2-day pass was well worth the money. We took both the Red and yellow routes all the way around. Commentary varied from adequate to great. They should add in some little known facts such as "When Lincoln was killed at the Ford Theater, the theater closed its doors and remained dark for over 100 years" That a cool fact that most people do not know, especially foreign visitors. The stops are well marked and the drivers are super about stopping at each one. The stops are really convenient to the most important attractions such as the American History Museum and most are in walking distance of the Metro when you are done for the day. Advice to all - leave your car in Virginia and take the Metro in and intercept the Big Bus route. You will appreciate that you did at the end of the day when you want to leave. All in all it is well worth the money and very enjoyable.
- Kyle
- 1 Review
Waste of Money.
Waited at a stop where the representative didn't even tell us what bus it was. No one moved in front of us. Since the company rep did not say "hey this is the yellow bus" and no one moved we did not get on assuming the bus was not in service, like the previous one before it. We ended up having to wait another 45 minutes for a bus on our route and did not make our planned visit. Cherry Blossom weekend, road closures hindered our traffic stops. Way too expensive for 4 miles worth of bus riding, because that is essentially what we got. Walk it unless your old or injured, in which case go to a winery instead of spending the money on this bus on a busy weekend.
- MASUMOTO KATSUHIDE
- 1 Review
- Melissa Zuzenak
- 1 Review
The Best
I thought it was the best experience. You can be on top in the open for great pictures or below out of the weather if necessary. Everyone was friendly and helpful.
- Lisa G
- 1 Review
This tour is a must for a great one day overview of DC!
This is a great way to get an overview of the city and all there is to see. The flexibility to hop on and hop off is great. It is very well organized and all the staff we encountered were awesome. If your tour guide is Donyell, you are in for the best experience. He is excellent!
- Ruban
- 1 Review
Worth for Parents with small Kids : Drivers need to give time for people to get off.
This Bus tour is really worth for someone with small kids. We did the full tour and saw all the key places first and decided to hop off at locations where we wanted to get down and see. My recommandation is take the morning tour. Complete the full tour without getting off of the bus. It takes probably 1 1/2 to 2 hrs. Take a lunch break. Then get on the bus and get off location where you felt you and your kids could enjoy.
Please ring the stop button. Bus drivers don't pay attention to whether someone is getting up to get off or not. They just take off and don't give enough time at each stop. I found that really annoying ! I almost fell to the floor with 5 month old in my hand.
- Timothy Stubbs
- 1 Review
Awesome
It was a truly an unforgetable experience riding on the double decker bus. My grandchildren will always remember when we rode the bus. Not only was it easier to see everything,but we did not have to drive in the congested traffic.
- Beverly Wright
- 1 Review
Tip Top Tour
This was an amazing tour of the metropolitan area. We loved seeing and learning about all of the historical sites. The tour guides were extremely knowledgeable and engaging. The open-air deck provided spectacular views and amazing photo opportunities. We would love to take the tour again the next time we are in the area and would highly recommend it to anyone looking for the best way to see it all.
- Suresh Kumar Sathrasala Satya
- 1 Review
Best way to see Washington DC !!
Hop on/Hop off is an easy and efficient way of looking around the city without a need to walk long distances between the attractions. Big bus was very convenient and passenger friendly. The buses are comfortable and easy to access as a bus comes in every 15 - 20 mins at the stop. So you can spend your own time at the attraction and then board the bus again for the next attraction. There is also good commentary on the bus which explains the attraction in bit more detail. The drivers are very helpful and kind. One suggestion is to provide a hand band or something like that to each passenger instead of showing the receipt everytime you board the bus.
- Teresa M Walsh
- 1 Review
It was OK.
The tour was informative about the sites. You have to count the passengers as they get on the bus. You should also monitor that seats are taken. We had to board a second bus because there was no room on the first. Timing to see the sites was not long enough. At one of the stops, we didnt stay with the tour because we wanted to take time to see the monuments.
- Debora White
- 1 Review
Awesome!!!!
This is the best way to see the sights of DC. I only have one complaint it seems you wait a long time on the yellow loop.
- Ivette Rivera
- 1 Review
Wet seats
They only negative thing I can say is that the seat on the first floor in the back were soaked and it wasn't only one bus but two very confortable.
- Rossy
- 1 Review
Very fun!
Easy to take the bus and like always very fun
Thank you!!!! To the very friendly staff.
- Faith Beaudin
- 1 Review
Redeemed!
Our first day of our 48 hour ticket, the buses were especially slow. The second day, while we were waiting, an attendant asked about our experience, then extended our tickets by a day. We did not end up using the third day's worth, but truly appreciated the effort to compensate us.
- deon shedrick
- 1 Review
Nice, but two fees for one day is just wrong.
I really enjoyed it, but the bus having a night fee is not cool. The city was crowded and it took a while to get around. We had to cut our day at 6 and we still wanted to go on the green tour. It took so long to get around we couldn't do it. There should be one fee for the entire day.
- Marilyn McLean
- 1 Review
Watch your step, head, hands and receipt and enjoy the ride!
A wonderful experience with 3 children (ages 8 ,6, 3). It was very informative (children were attentive and very interested). It was an easy on and off ( and we did many times), stops were well identified and personnel helpful and pleasant. We sat on the top of the duoble decker bus as it was a beautiful sunny day. It was a bit of a thrill ride with low branches and overpasses. The children won't forget the excitement. My only suggestion would be either a colored bracelet or hand stamping for easier identifcation. The long paper receipt became problematic. Definitely a 5 star day.
- Maryellen Daly
- 1 Review
Traffic, traffic, traffic
The bus is great however so many lights and too much traffic it was easier to walk!
- PW Nelson
- 1 Review
A blast with kids!!
Had a great time and as our time was pretty short, the on/off feature was perfect. We could get the overview of important landmarks and get off the bus to learn more!!
Fabulous experience for all of us!!
Highly recommend!!
- John Langdon
- 1 Review
- Randy Leitzke
- 1 Review
The U.S. World Stage shown in one evening.
This was an excellent experience. The guide was very knowable and able to communicate the information to you with ease. The locations were amazing and the time allowed to visit key ones was more than sufficient. The care giving to each of us was unlimited. We would highly recommend this activity. What a way to see Washington D.C.
- Ursula Bea
- 1 Review
Not good during festivals!
What was supposed to be 50-minute loops ended up being bogged in street closings and took over 2-3 hours. We never made it to the National Cathedral -- which was were we really wanted to go,
- Susan GL
- 1 Review
Easy way to see lots of DC
I'd give them five stars if the last bus we got on hadn't had its heater stuck on during an 80 degree day. The driver tried to fix it, but couldn't. The tour route was good. Great way to see the cherry blossoms in bloom. Will take it again when the museums are my focus!
