Bitboxshop reviewed by

Barnoldswick, GB

96 Reviews

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Worst Company Ever!!

I ordered a refurbished PS3 from consolemasterltd.co.uk (part of Bitboxshop). The price was very good and the website look legit. Delivery was free and was meant to be within 3 - 5 days.

On day 4 I emailed them asking for a tracking number for my parcel but I never received a reply so I tried to call them. The phone number on the site was dead so at this point I started to get a concerned so I contacted PayPal and raised a dispute.

After 2 days PayPal contacted me to say that they had received a tracking code for the parcel which had only been registered that day, however 2 days later I am still waiting for the parcel to turn up and the tracking number hasn't been updated to dispatched and I can't contact the delivery company!

I've still had no direct contact from this company and if my parcel ever arrives I'll be amazed! Their website was temporarily shut down by their host (EKM Powershop) stating they were investigating the website so I'm guessing I'm not the only person having problems!

BUYER BEWARE - consolemasterltd has now closed, but bitboxshop is still operating!
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