Freshdesk reviews

Freshdesk reviews

Good
7.1
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Great helpdesk tool

FreshDesk is a solid helpdesk tool which helps your team to coordinate their support activities and productively assist your customers.
We switched over to it about a month ago now from a bespoke solution based around shared mailbox folders, and haven't looked back.

Its basic plan is missing most of the reporting tools but once you step up a notch it does nearly everything you'd probably want in a helpdesk tool.
Highly recommended!

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