Received delivery of Mother's Day flowers on 16th. Contacted firm at once to complain about unsatisfactory quality. Many were limp & tired, the worst were blackened & dead looking. Got immediate e-mail response asking for photographs which were sent off within 30 minutes. Since then I have had no response & all attempts to send emails have been unsuccessful (delivery failure notification suggests that computers have been turned off) & it is impossible to contact by telephone. I understand the company has still not delivered other flowers sent 4 or 5 days ago by my daughter-in-law to her mother. Bloomindelightful!! Bloomingdreadful.