I ordered some flowers for Mother's Day and requested the order be delivered on the Friday ready to give on the Sunday. The flowers was delivered on the Wednesday of that week and also the flowers looked nothing like they did on the website. The green foliage was brown and dead and even the flowers was brown. There was no coloured wrapping as shown on the website and no bow just a tightly wrapped piece of ribbon that looked unsightly and cellophane. I paid 19.99 then the cheek was when they added an extra 75p for a debit card payment.the flowers look like I got them from a garage forecourt and the quality of the flowers is very poor.avoid at all costs. I have tried to email and phone with no response so ill be contacting my bank and go down that route. Wish I'd seen these complaints sooner and no idea how they are still trading.