I bought flowers for mothers day on the 07/03/2012 and selected delivery on the saturday i was wanting to cheer my mum up too so ordered flowers with chocolates and a balloon. It came to saturday someone was home allday while my mum was in bed not very well but no flowers and royal mail did come but not with the flowers i was on facetime with my sister so i could see my mums face light up. I rang the company but only realised there a mon-fri company which is wierd, It got to monday i rang them could not get through at all i rang both numbers but found the 020 number was cheaper. I finally managed to get through and spoke to a rude women saying the flowers will come by wednesday i said it was mothers day sunday and told them its too late i had to go buy more gifts so i want a full refund they said no you cant they are perishable items i said you can stick your comments where the sun dont shine i will file a visa dispute if i have not have a full refund by the 14th march she hung up on me. I then got in contact with ian mcCulloch at moneyclaims4u.com who will get me conpensation
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