I bought flowers for mothers day on the 07/03/2012 and selected delivery on the saturday i was wanting to cheer my mum up too so ordered flowers with chocolates and a balloon. It came to saturday someone was home allday while my mum was in bed not very well but no flowers and royal mail did come but not with the flowers i was on facetime with my sister so i could see my mums face light up. I rang the company but only realised there a mon-fri company which is wierd, It got to monday i rang them could not get through at all i rang both numbers but found the 020 number was cheaper. I finally managed to get through and spoke to a rude women saying the flowers will come by wednesday i said it was mothers day sunday and told them its too late i had to go buy more gifts so i want a full refund they said no you cant they are perishable items i said you can stick your comments where the sun dont shine i will file a visa dispute if i have not have a full refund by the 14th march she hung up on me. I then got in contact with ian mcCulloch at moneyclaims4u.com who will get me conpensation
Please whatever you do DONT buy from this rip off company! Customer Services dont give a sh*t! My son spent his pocket money on flowers for Mothers day for me, i wasnt in when they arrived by Royal Mail (of all things), they went back to the sorting office for me to collect 48hrs later. I picked them up thinking they would be ok because they would be in a little pot of water (they are from places like Interflora for just that reason) but NO, they were dead! Customer services comment 'We cant be held responsible if you are not in the accept delivery'! Fine i know you cant but you could make sure your flowers arent dead when collected and that they are fit for purpose! Son very upset and now has no money! DONT USE THIS COMPANY IF YOU WANT NICE FLOWERS AND A GOOD SERVICE!!
Bloomin Delightful? Bloomin Deplorable more like! Like so many others, Mothering Sunday flowers of exceptionally poor quality arriving days late - and the company is not in the least bit interested. Wished I'd checked out the reviews before I used them. Share your experience with all your contacts and on Facebook, LinkedIn and Twitter networks so they don't rip anyone else off.
flowers arrived nearly a week late for mothers day should of checked the reveiws first.. it seems that many others have faced the embarrassment of this company. WARNING : DO NOT USE THIS BUNCH OF SCAMMERS!!!!!!!!!!!!
I ordered some flowers for mum for Mother's Day, they said they don't deliver on Sundays so I selected for then to be delivered on the Saturday, however they were sent to her on Wednesday whilst she was at home so ended up having to go and pick them up from the post office herself the following day! I emailed them to ask why they had not been delivered on the day I requested and I have not yet had a reply from them and I don't think I will. Stick to Interflora, I've used ten before and service was excellent!
ordered flowers and I was one of the lucky ones ,they actually arrived. What a disappointment ,nothing like the pictures on web site.5 roses and 3 lily stems ,with 8 lily flowers .Pictures show at least double. Contacted blooming flowers and sent picture and they had the cheek to say the right amount of flowers were in the bouquet. Told to let the flowers open and guess what ,half the flowers didn't even open and the flowers were all dead within a week. Have now contacted watchdog and I am trying to contact the awful company and they are now blocking my e-mails ,or they have that many complaints as it sates their mail box is full .and not answering the phone line. NOTHING BLOOMING ABOUT THIS COMPANY.AVOID AT ALL COSTS
"DO NOT ORDER FROM THIS SITE,, BLOOMIN discraseful "
I ordered flowers for my mum for Mother's Day, my brother her son passed away dure in last year so I had to make it some what special. Well still to this date my mum still has not received the flowers. I tried calling them no luck, also emailed to cancel order yet emails returned.
DO NOT USE THAT SITE IT IS MISS LEADING AND WRONG.
my daughter ordered me a bouquet of flowers for mothers day which i have STILL not received but they have taken the money from her bank for them.. i am appalled and disgusted as she has sent numerous email with no reply and the telephone line is constantly engaged.. i am absolutely gutted at the fact she has lost £35 because of this pathetic company.. will be contacting watchdog and also the bank to see if she can do anything about it.
Best thing to do is not wast your time and energy with these arse holes ! Phone your bank, I got a refund and they are dealing directly with the company, easy. You have to tell the bank its a scam, also contact watch dog. Good luck unhappy people x
My mum wasn't around on Mother's Day as she was on holiday. As website suggests you can select a date for delivery. I emailed to confirm this and was told it would come up during checkout. Nothing came up so within minutes of placing order I emailed asking if flowers could be sent later as I'd been advised they could. I was told no as perishable items cannot be cancelled. I did not want cancellation I wanted an amendment on delivery. Emailed back and I've been ignore, ignored and ignored again. Sought legal advice who agreed there is no option to select a date for delivery and emailed them. Ignored again. They were delivered last fri. My mum came back today to find a wet box at the side of the house with some half dead flowers that were half the size of those advertised. I will be sueing for damages and lying to increase sales/false advertisement. What I find particularly ridiculous is that other people who WANT their flowers on time don't get them, but I had the opposite problem. It's as if bloomin delightful (more like bloomin terrible) intentionally try to piss their customers off. SO ANGRY!!
After ordering a set of flowers which looked lovely on the photo for mother's day, not only did the flowers come 4 days early they were a disappointment, looked nothing like the size on the picture, and all the box was wet, this is very upsetting as I don't live near my mum so I thought it would be a nice surprise. I wish I read these comments first.
Ordered mothers day flowers to be delivered friday 8.3.13 as they are closed over the weekend today 11.3.13 still not been recieved ive sent 2 emails but no response absolutely disgusted with their service my mum lives 300 miles away so not like i can pop round with abother bouquet DO NOT USE THIS COMPANY ITS CRAP!!!!!
ORDERED FLOWERS FOR MOTHERS DAY AN CANNOT GET THRU FOR A REFUND AFTER READING REVIEWS! THEY TOOK MONEY STRAIGHT FROM MY BANK BUT CANNOT ANSWER A TELEPHONE! WHY SELL MOTHERS DAY FLOWERS AND CANT DELIVER ON MOTHERS DAY ABSOLUTE JOKE! THIS SITE SHOULD BE CLOSED DOWN AND STOPPED FROM TRADING
I ordered some flowers for Mother's Day and requested the order be delivered on the Friday ready to give on the Sunday. The flowers was delivered on the Wednesday of that week and also the flowers looked nothing like they did on the website. The green foliage was brown and dead and even the flowers was brown. There was no coloured wrapping as shown on the website and no bow just a tightly wrapped piece of ribbon that looked unsightly and cellophane. I paid 19.99 then the cheek was when they added an extra 75p for a debit card payment.the flowers look like I got them from a garage forecourt and the quality of the flowers is very poor.avoid at all costs. I have tried to email and phone with no response so ill be contacting my bank and go down that route. Wish I'd seen these complaints sooner and no idea how they are still trading.
WISH I HAD READ THIS FIRST BEFORE ORDERING MY FLOWERS FOR SATURDAY 23RD FEBRUARY 2013 THEY ARRIVED THE DAY BEFORE TO THE PERSON WE ORDERED THEM FOR - I WAS UNAWARE THAT THEY CAN DELIVER 2 DAYS PRIOR TO YOUR DELIVERY REQUEST AS PER THEIR BOOKING CONDITIONS (WHICH YOU CANNOT READ AS THE LINK DOES NOT SCROLL DOWN TO DO THIS) SO YOU HAVE TO ACCEPT IF YOU WANT THE FLOWERS PLEASE READ AT THE CALENDAR SECTION A PINK BOX (WHICH I HAVE NOW BEEN INFORMED BY THIS COMPANY) BUT I NEVER NOTICED AS THIS TELLS YOU THE DELIVERY RULES BUT HAVE TRIED TO GO BACK IN AND AGAIN CANNOT OPEN IT WITHOUT PLACING ANOTHER ORDER WHICH I WILL NEVER DO MY USUAL COMPANY ALWAYS DELIVERS ON SATURDAYS SO OBVIOUSLY THE MORAL OF THIS STORY IS YOU GET WHAT YOU PAY FOR A FREE DELIVERY DOESNT MEAN MUCH IF YOUR NOT GETTING IT ON THE DAY YOU WANT I HAVE TRIED TO LET THESE PEOPLE KNOW THAT THEY NEED TO PUT THIS ON THE HOME PAGE ON THE ORANGE BANNER WICH IS MORE HONEST TRADING THINK THEY JUST THINK I AM AFTER A REFUND WHICH IS NOT THE CASE I DONT NORMALLY GET CAUGHT OUT BUT THERE IS ALWAYS A FIRST TIME AND IT WIL BE THE LAST TIME FOR THIS BLOOMIN DELIGHTFUL COMPANY THEIR NAME SUITS THEIR BLOOMIN SERVICE...............
I ordered flowers on the 13/2 online, the delivery date stated 14/2 , great I thought and had them delivered to my wife's work address for a nice surprise on valentines day. The flowers were delivered a day late on the 15/2 and as my wife works part time she was not there to receive them . I ended up buying another bouquet of flowers for her on the 14/2. I have sent the company 2 x emails with no response. I wish I had stuck with what I know and used inter flora as I have never been let down by them. I would never use bloomindelightful again.
This is what they told me after sending the wrong bouquet, half withered flowers on the wrong day,
"I understand what you are saying but I have to follow all company policies under all circumstances, it was explained to you that this may happen and you had agreed to this before placing your order with us, if you had read this and was worried you may not get what you had ordered then you should have called us or emailed us so we can check for you."
Stay far away from this company, they've written me 3 times with excuses all I requested was a refund for their mistake.
I ordered flowers to my wife for valentines day. I order the flowers a few days in advance so that it would be easier to plan and deliver the flowers on time.
However, the flowers arrived one day before the requested delivery date. This is such a disappointment. When you order flowers for valentines day, you expect the flowers to turn up for valentines day but not one day earlier.
I would never use this website again and do not recommend anyone else to use it. I can't believe i did not read the reviews before ordering.
I emailed the manager and have not got any response what so ever!