Boilers 2 Go reviews

Boilers 2 Go reviews

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Review by confirmed purchaser

Very fast dispatch.

Bought a Honeywell "7-Day" programmable room thermostat controller. Nice bit of kit, with 7 events per day, for each day of the entire week. Arrived VERY promptly. The kit came in the usual red Honeywell box, with adequate internal packing which is just as well as the order arrived in a transparent plastic bag which was a bit surprising. No transit damage anywhere, so the courier did well too.

Had to contact B2GO as there was a wiring hiccup. Was passed to Honeywell for some Technical Support, which resolved the matter quickly. All in all, a pleasant experience. Oh, and the price was REALLY good.
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Review by confirmed purchaser

great service

I called the help team to verify my delivery as I missed the first one 3 hours later it was delivered ,the item I ordered was as decribed easy to fit my self and just worked.
Thanks for everything the house is alway just at the right temp LOL
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Review by confirmed purchaser

Great Value Product

Ordered and received this item very quickly at a great price. The thermostat works brilliantly and much easier to operate than our old clockwork contrtol.
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Review by confirmed purchaser

Price beat all the competition, prompt delivery

The person I dealt with was friendly and helpful and their price as good as you could get.

I didn't rate the delivery company they used as they sent one man and he moaned about them doing this regularly and had to wait for someone else to come to help him unload!!!
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Review by confirmed purchaser

Amazing value, excellent service, can't fault anything!

I think my one sentence says it all.
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Review by confirmed purchaser

Good price but slow delivery and didn't arrive on time.

Price is good but that's all. I ordered a boiler over 2 weeks before I would need to install it. After not hearing anything after a week I tried to contact their customer services but they were not available from 24th December to 2nd of January! I think this is unacceptable as there are many normal working days in this period. After finally getting in touch I was advised that the boiler would be delivered on 6th January. I informed them that the boiler was being installed on the 7th so it was essential that it arrived on time. On the 6th I phoned to check on the delivery & was told it would be delivered around 3pm. When it got to 4:30pm and the boiler hadn't arrived I phoned again, they put me on hold for 10min then said they'd call back. They did call back to say that the the boiler wasn't placed on the lorry in the morning & now wouldn't be delivered till the next day! When I asked why I'd been told it would be delivered around 3pm they just blamed the delivery guys. No apology for messing me about. I've ordered from elsewhere since & will not use these guys again.
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Review by confirmed purchaser

Very helpful with quick response, delivery on time.

Although the boiler hasn't been installed yet, our experience with Boilers2Go was a very good one. Would recommend this company.
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Review by confirmed purchaser

Distribution of boiler perfect courier lazy

Guys at warehouse couldn't be more helpful unfortunately courier lazy git.

Had delivered to my home for job next day.Guy left outside my front door on pallet for my pregnant girlfriend to bring inside saying ill just leave that there you can take care of it.

No reflection on boilers 2 go they were perfect arrived next day as promised.
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Review by confirmed purchaser

The cheapest price on the net or anywhere else that I could find

Only on criticism would be I wasn't sure at point of ordering I wasn't sure exactly when it was due to turn up at point of ordering. But it was with me within the week and arrived well packaged. All in all a good service.
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Review by confirmed purchaser

Cheapest I could find on the net

Great product, great price, arrived when it was supposed to - you can`t ask for more!
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Review by confirmed purchaser

extra warmth for the winter

very prompt delivery, boiler now installed and working very efficiently
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Awful awful service, worst ever

Tried everything to prevent / delay giving me my refund for faulty goods. Abrogating their responsibilities under consumer law.

- Tried to get me to confirm it was faulty by me calling the manufacturer
- Said 'let me talk to my supervisor, I'll call you back'......then not calling back
- Tried to get away with me sending goods to their supplier then waiting for goods to arrive at their supplier before refunding me
- Claimed my goods had not arrived at their depot and not accepting proof of delivery from my courier, requiring sight of the signature

AVOID unless you are utterly confident that your goods will not be damaged or defective when you them. Be prepared for sharp practices and very obstreperous, jobs worth "service".
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Review by confirmed purchaser

Delivered speedily, with helpful driver who offloaded boiler.

This company was easy to deal with; I ordered the boiler on line via their website and also telephoned regarding delivery. They were extremely helpful and the boiler arrived within a few days of ordering it.
I would not hesitate to recommend this company.
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Review by confirmed purchaser

Excellent Price and Service

Fair play.... Boiler price was excellent. Communication great. Delivered promptly. Have now ordered 4 from them as I'm in the trade. Cannot beat them for price or service.
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Review by confirmed purchaser

Best price but is boiler a second as casing was damaged?

Best price available, good communication and good delivery. Unfortunately the installer mentioned the outer casing was slightly damaged when he removed from box. I am happy to discuss the matter with the manufacturer, or agent. Regards Robert
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Passed the buck when it came to repair a Honeywell thermostat.

With the product still under warranty, boiler2go told me to ring the manufacturer when dealing with a faulty product. Honeywell were not impressed with boilers2go's response. Boilers2go just ignored my second email after I spoke with Honeywell and didn't bother replying.
Their customer care is poor. Would not use them again.
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Review by confirmed purchaser

Service marred by non-delivery on appointed day

Delivery was scheduled for 10 days after order was placed. We stayed in all day and were informed at 5pm that delivery was delayed. Boiler turned up unannounced the following day - luckily early enough for someone to be in.
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Review by confirmed purchaser

good price but a bit slow on delivery

Good price but delivery was a bit slow - took a week - was told this was exceptional and they apologised.
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Review by confirmed purchaser

Good website easy ordering and quick delivery

Having a wireless thermostat is great until the display went wrong. Looking at reviews it's a common problem. Hence a visit to find a control box. It arrived quickly and set up was easy to follow as I was worried I'd have to get a plumber to set it up. Wireless technology restored just before a cold snap - hurrah
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Review by confirmed purchaser

Good prices on quality goods quick delivery

Bought Honeywell wireless thermostat cm927 excellent price quick delivery
used trusted company after being warned about miss matched senders & receivers
would definitely use them again

Boilers2go

FREE delivery over £60

FREE Mainland UK delivery for all orders over £60.

Telephone open 6 days a week

We are open Monday - Thursday 8am to 6pm Friday 8am to 5pm and on Saturday 8.30am - 12pm.

Est. 1968, online since 1998

Our long trading history ensures you buy in confidence.

Easy payment

We accept Visa, Mastercard, Maestro, Solo, Amex and Google Checkout.

About this company

Think Boilers 2 Go for cheap boilers from Worcester Bosch, Vaillant, Glow Worm, Potterton, Baxi and many more. Remember, we offer FREE delivery on orders over £60 + VAT. If you find a cheaper price on ANY plumbing and heating product, we will try and beat it. Order online or the phone on 0844 2571836

Visit Boilers 2 Go

Contact information

Call us on: 0844 2571836
We live here: Unit 2d Shortwood Business Park
S74 9LH Barnsley
United Kingdom

Category

Boilers 2 Go is ranked 107 out of 141 in the category

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