This was great as they give a quote on-line then send you the bits and bobs to send the phone back with. I sent it back and they paid the advertised price with 4 days of me sending the phone, straight into my bank. It was fab and really easy to use and much much much better than all the other phone recycling companies as Bowzowi paid much more money than them. Very handy, thank you very much Bowzowi!!!
As a first time customer of Bozowi I was not sure what to expect, but they were quick and the money was in my account the same day the phone was checked in. I ordered my mailing bag on Tuesday, posted my phone out on Friday and received my money on Monday. Would definitely use Bozowi again when recycling my old phones. They also offered the best price on the internet.
The service was exceptional. The packet was sent out straight away and checked my phone within one day. Overall it took 6 days from ordering the pack to getting the money in my bank. Highly recommend and brilliant company.
I did't get what I wanted from the company to begin with and was given a significant amount less than I was originally offered and this was for no good reason. However, this has since been corrected and I received an excellent phone call on the back of my complaint and have been refunded the money I originally missed out on. This has given me more confidence in using the company again.
Sent them two phones in very good condition after checking their agreed value, and got a cheque for roughly one third of the agreed value. Much better off selling as spares on ebay. Stung once, would never use or recommend them again.
Advertise as giving more than other related sites... for a reason...it’s a lie....then have to pay 10 pound to get phone back....didn’t know a stamp cost that much nowadays! - have to remove bad comments as well to get it back....cant insult the Bozowi system ..think they may be based in North Korea...thanks for asking me to give feedback!...see if this get posted this time..or just positive ones as normal..
Absolutely no problems! Reviewed other companies and this was the best price for my BROKEN phone and not just by a short margin either. Was kept fully informed at all times and received money to my account very quickly, sent phone Thursday and had money on Monday! Would gladly send my phong ones here again!!
Following some initial problems, I was contacted by Brendan O'Malley.
I was asked about my issues. Our discussion highlighted some glitches that did not allow a smooth process for me! He has taken my comments fully on board.
I must say that Brendan carried out a very good customer relations exercise & restored my faith in Bozowi!
Credit must be given where it is due, they came up trumps!
I now have no hesitation in recommending them to Family & friends.
When I decided to recycle my Samsung Galaxy Ace, I looked at reviews for the various recyclers. Of the ones that seemed trustworthy, some made you pay for Special Delivery then wanted 3 to 5 working days to send you your money and some wanted 10 days or more.
One company (Bozowi) stood head and shoulders above the rest - offering to pay the postage for you AND pay you within 1 working day of receipt. I chose to receive my money via Paypal
Bozowi received my phone just before 3pm on the Wednesday and barely over 90 min. later, Paypal notified me of a deposit for the full amount promised.
I sent my iPhone to them and they sent me full price for it. Their service was so fast and they had fantastic communication! Would absolutely recommend them to you or anyone! Will definitely use them again when I have the opportunity!
I recycled my Blackberry with Bozowi and I was impressed not only with the speed but also the honesty of the company. I have recycled with others before and I have always got a phone call from trying to bargain down the price by picking faults with my return. Not witjh Bozowi. They gave me the price quoted with no futher questions. I will use Bozowi again.
Just terrible. Took nearly TWO MONTHS to get the money to me for the handset, didn't bother to contact me to let me know. Several messages from me asking where my money was went unanswered, eventually they grudgingly replied to me that they were having technical issues after I threatened them with trading standards. Never experienced such dreadful customer service in my life. Will be telling all my friends to never use them.
It was easy to use with great user friendly instructions! And when I messed up sending the phone back they had no issues helping and solving the issue! Would definitely use it again
The service was amazing! Literally a day after posting I received the money straight into my account! They offered far more than any other company for a faulty phone (just the screen was cracked). I will definitely be recommending the company and as a matter of fact I already have! So I say they are fantabulous!
I would definitely use these again! I was obviously concerned as I'd never used them before but I had absolutely nothing to worry about. Everything was speedy, efficient and the service was great. I was kept informed throughout the process which was a major bonus. I would recommend.
When I wanted to sell my old phone, I did as most people do and scoured the Internet for the best price. Bozowi offered more than all the others and promised instant payment into my bank. So I contacted them on Friday and got confirmation of their quote and they would send the Freepost bag straight away. The bag arrived Monday morning, I sent the phone off on Monday afternoon, (all with free insurance), and thought I'd be in for a long wait. On Tuesday I got an email saying my phone had arrived and they would test it. On Wednesday I got another email saying that my money was in my account. And it was! The full amount. Just as they said. Nothing more to say.
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If you've selected Bank Transfer as your payment option and your device(s) pass our testing criteria, the quoted figure will be in your account by 5pm that same day. If we offer you a revised price and you accept by 3pm, your payment will also be in your account by 5pm that day.