I was attracted to this company because they offered me a good 20% more than any of the other providers. After sending off my none working phones I started reading all the negative reviews so resided myself to the fact that this was a cowboy firm that would rip me off. To my surprise they delivered on all areas. They emailed me at every stage, did not reduce my offer and paid me promptly without any problems. In fact the whole process from start to finish took less than 2 weeks.
I am a big on line shopper and have been for many year but I have never written a review for free. I say for free because I am a mystery shopper so I know the difference between good and bad service. I decided to make the exception and write this review to give some sort sort of balance. I'm not disputing that some people may have had genuinely bad service but I did not. I would happily recommend this company.
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Dear Taz, thanks for your kind words and leaving us positive feedback. We're pleased we were able to make you an offer you were happy with for your Galaxy and HTC handsets. Hopefully you'll come back to us again the next time you've got a phone you want to recycle, or if you want to turn an unwanted upgrade handset into cash!