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What a waste of time and money I spent on this cheap, incompetent useless company. quoted me £232 for my mint condition iPhone 4s. Email received later offering me £100. Awful customer service, completely poor quality of care. Doesn't sound like a genuine company. almost seems like their trying to scam people out of money by making up false facts about mint condition phones. Had to pay £10 for my phone to be posted back. Was told it would be posted special next day delivery. 3 days later and no phone received. after a brief phone call a useless customer care idiot said the payment took a day and a half to be received despite it being deducted from my bank immediately. Do not use this poor cheap company. Save yourself the hassle and use the known companies.