What a waste of time and money I spent on this cheap, incompetent useless company. quoted me £232 for my mint condition iPhone 4s. Email received later offering me £100. Awful customer service, completely poor quality of care. Doesn't sound like a genuine company. almost seems like their trying to scam people out of money by making up false facts about mint condition phones. Had to pay £10 for my phone to be posted back. Was told it would be posted special next day delivery. 3 days later and no phone received. after a brief phone call a useless customer care idiot said the payment took a day and a half to be received despite it being deducted from my bank immediately. Do not use this poor cheap company. Save yourself the hassle and use the known companies.
Nick, thanks for your comments. We think it's important to point out that after our engineers checked your phone, they found that - as you'll have seen in your offer email - your handsets liquid indicator tab was red (it should be white) meaning the phone has had direct contact with some sort of liquid, or in an environment where there were very high levels of moisture. This greatly reduces the value of your handset and in fact, many recyclers classify such devices as zero value.