i had to ring up as the day they received the phone it took them over six hours to even test the phone and they only tested it after i rang up a few times and i complained and after i spoken to a manager but one member of staff did put the phone down on me but after speaking to a manager it ended up getting done and i did get same day payment will use again but with caution
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Thank you for your feedback. Looking at your record I can see that we tested your device the very same day we received it and paid the full price also on the same day which would have cleared for you to spend also on the same day.
As we receive 100's of handsets per day we are unable to test every single device the moment it lands, 90% of the time we do test all handsets the very same day they arrive and if not the same day we always within 24 hours of receipt.
Thank you for your feedback and your comments have been passed to the customer support manager to take the appropriate action.