Brandrefill reviews

Brandrefill reviews

Excellent
9.3
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
73 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

excellent service, excellent products.

Very good products at excellent price. Service and delivery were excellent. I buy for our family of four, we save a fortune each year by buying all our hair care and soaps etc from brandrefill in bulk. Can't imagine why you wouldn't use this company for all your washroom needs just shows the margins being made by high street retailers. Thanks for great service and saving me money.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Value for money and excellent service

Good product at an excellent price delivered quickly. Many thanks
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Hard to find products at a great price

My wife has been looking for Shiny Sinks Cream Cleaner for some time, all the major supermarkets have stopped selling this wonderful cleaning product. Found this company by chance with a google search and was a little hesitant in ordering as I have never heard of them. I need not have worried, the order was despatched quickly and the unit price was far cheaper than any other supplier.

Highly recommended.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

They stock what you need - not what the shops want you to buy

I use non-bio washing powder and Biotex presoak for white sports kit. The supermarkets in their wisdom, think everyone needs in-the-machine-with-bleaching-action stain remover and have stopped stocking Biotex this last few months. I can't even get it in their on-line shops. Fortunately Biotex recommended Brand-refill. And I've found another reason to never have to go to the supermarket again...hurray!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellant company. So glad I found Brand Refill

I have just received my goods and everything was in perfect order and the packaging was really secure. I was able to get my purchases a lot cheaper than in the shops and also some that I have not seen in shops so its been a great help to me. I cant wait to look to see what else I need and send my next order.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Five star service

I only brought a couple of items but the price is fantastic and the delivery prompt.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Brill!

Really good value for money, would definately use again
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

First class service

Ordered Saturday teatime - delivered 10AM Monday. Everything correct - even a little gift enclosed. What more can be expected?
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Fantastic

No problems good price and fast delivery the goods were well packaged with no damage.Will order from them again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Brand Refill was a real thrill

omg, when I placed the order I was a little apprehensive, but my fears were groundless, the order was dispatched shortly after I placed the order and today it arrived , it was like christmas !!! everything was there and I was so pleased and delighted with the products. I would recommend the company highly.
brandrefill.co.uk

Reply from brandrefill.co.uk

Dear Violet,

Many thanks for your review, we're really pleased you're happy with our service!

Kind regards,

Brand Refill
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Your personal data is not safe, be worn

They dispatched my order with an invoice of some other customer , unintentionally disclosing their: name, address, telephone number and email address.
When I rang, the only thing they could do about it is to apologies. I do not believe S….. the manager is aware of the gratitude of the issue. I informed the other customer and keep wondering who does have my personal details and how safe my card details are.
Perhaps I should report this to Information Commissioner’s Office so that they can fix their systems.
Mistakes happen, it’s how you deal with them makes up a good e-retailer. One star I am afraid.
brandrefill.co.uk

Reply from brandrefill.co.uk

Dear Ms Stola,

Unfortunately, even though you were sent the correct order, another customer's name and address appeared in your invoice details. This was human error on our part, and as you state above, unintentional. However, I would like to stress that you have not been sent any financial information, no bank details were sent to you and all of our transactions are 100% safe, as they are processed through a 3D secure site and we would never send printed financial information out to any of our customers.

All we can do is apologise for this mistake and assure you that this will not happen again. We are very pleased to see that you have since ordered with us again.

Regards,

Brand Refill
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Amazinggggggggggggggg

Excellent customer service. excellent delivery service provided by yodel. you can actually track your delivery.Excellent prices.this is the first time I have order from Brand Refill.and their prices are excellent.will be going back for further orders.(does what is says on the tin)one moe thing. nor more lugging heavy shopping home with you delivered straight to your door,and if you order over £29.99 free delivery great.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great Value, Great Products, Great Service

No mess, no fuss, no fancy bells or whistles promising the Earth but delivering little.. excellent and highly recommended
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Good Service

I liked the fact that somebody is online to talk to you if you have a problem.
I would use them again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Excellent service.

Order despatched and received very quickly. Items were extremely well packaged. I did need to speak with the retailer and the service I received was also excellent. I will definitely order again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Impressive!

I stumbled across site by mistake on google. Ended up buying more than I was looking for. Items delivered extremely quickly. Very, very impressed. Will be using regularly from now on.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

unlikely you will pick something that is not stocked

Exllant service will be orfering more items in the future
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

First time user - will return

I like to order basic necessities in bulk as I don't drive. This was my first order from Brandrefill and I will definitely use them again. All the items were in stock and were very well packaged. I was very pleased.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Fast delivery excellent service.

Excellent fast service. Will use again without a doubt.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Great Service

Very quick delivery and a very good service would recommend to everyone.

brandrefill.co.uk Details

About this company

Visit Brandrefill

Contact information

Call us on: 441789207000
We live here: 1 timothys bridge road
CV37 9YL stratford upon avon
United Kingdom

Category

Brandrefill is ranked 2 out of 20 in the category

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.