Original order arrived quickly however it was unfortunately faulty.
They did answer most of my E-mails however needed to chase them a number of times. They carelessly sent two incorrect items and promised lots of deliveries however they never arrived when promised and they never would supply a tracking number when asked for. Just over a week later the correct item arrived and works!
I would use them again and recommend them to you just i think my order was one of the unlucky ones looking though the other reviews. I just think they need someone extra in there customer service team as seems to be the companies short fall in this busy time.
Thank you Brightlightz for your time in getting this order sorted.
I placed my order on the internet on Sunday evening and the delivery arrived on Tuesday following a phone call to confirm the best time. This was a very good service and the courier was friendly and courteous. Although the reel containing the lights was broken when I opened the box the lights worked well and give sufficient light in our garden to allow us to negotiate the path in the night.
10xB22 LED bulbs (day white) 10W
They work well, but I expected them to be a little bit brighter.
Switching from incandescents and fluorescents, they colour change is quite noticeable, but I have adjusted after a few days and it isn't noticeable.
The bulbs remain cool as expected.
I have one in the bathroom and it hasn't had any problems with all the steam accumulating during showers.
The dpd delivery person seems a little inexperienced but did the job in the end.
Bright Lightz goods are good value cf our local supplier. However postage costs to N.Ireland are not free even though Royal Mail, which they used for my delivery, charge the same throughout the UK. A Bright Lightz rep told me they couldn't use Royal Mail. If you are ordering from Northern Ireland be prepared to pay more than mainland citizens. I have queried this with Bright Lightz but they have not replied!!
When informed by the mailing list that there were some 80 SMD's pack of 10 on offer I jumped at the chance, and I am glad I did.
Good product, well delivered and easy, light and cool to install and run - minimal heat emirates from the back of the downright casing.
Will use again, again and again
I can't fault the service or quality of product supplied by Bright Lightz (LED bulbs). Ordering is easy through a well designed website with clear and comprehensive product descriptions. Delivery is fast (within 1 or 2 working days) with the bulbs well packaged and protected. On one occasion I ordered the wrong bulbs and the subsequent return was refunded very quickly (needless to say I then ordered the correct bulbs from Bright Lightz). Overall extremely satisfied with the service provided by Bright Lightz and will continue to use them in future for all my LED bulb purchases, and recommend them to family and friends.
Helpful when I asked a question, made suggestions as to product best fitting my needs, despatched promptly - at a discount too!
I purchased some rope lighting to repair an existing Christmas Decoration.
I was not impressed to find that
1. on receipt of the product there was an additional restrictions to the use of the product that was not clearly declared in your website. Namely, flexibility limitations.
2. On operating the product, it transpires that there is no option to cycle the three colours independantly of each other.
3. There was no instruction relating to the option of shortening the rope length every 2 metres, something advertised in your website
Ordered LED kits on Tuesday, order arrived half was missing, one week later and 3 deliveries on and still waiting for 1 more part, unable to fulfil my order with my client because of this - would not recomend this company - even a telephone call from someone would have been nice - just email comunication. Use this company at your peril
Product was exactly as listed on the web site and came securely packed and was delivered in two days from order.
Product quality is excellent. I will be purchasing more from Bright Lightz.
Only thing to watch is that the confirmation of order e mail was identified by my span filter and I initially thought I had not received any confirmation. A quick telephone call to the company immediately explained this and there it was.
i would recommend this site to my friends and family ,this was my first purchase on the internet and i found the process of buying my lights quick easy and simple,
after putting the lights up around my house all my neighbours have commented on how wonderful they look,
EXCELLENT SERVICE , I AM A QUALIFIED ELE CTRICIAN & USE THE COMPANY REGULAR , LED LIGHTING IS THE WAY FORWARD & THIS COMPANY CERTAINLY DELIVERS IGNORE THE REST CHOOSE . WHAT I BELIEVE IS THE BEST
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