Ordered goods .. They delivered them to my house in London not to Canada
Ordered 15th of December for Delivery to Toronto Canada. So my friends got no Christmas present and I got the box delivered to me .I failed to double check the email they sent to me in the Christmas rush but when the box arrived to my home I immediately asked for a return and refund as I don't have any use for £137 worth of biscuits chocolates and tea bags.
Regardless of the fact the website says you can have a full refund within 7 days they will not refund the goods are they are "perishable." Biscuits and teabags etc . Long shelf life products.This is not a reputable company , will not answer the phone , has no customer service policy and will not fix mistakes..."and we purchased these products specifically for you for your order, we are unable accept returns". As with the other reviewer I will follow up this report to trading standards. Generally a terrible expensive mistake .