I have been with BT for 2-3 years now and only once has my service gone out and that was a blown card in the cab and the end of the street which they fixed within 3 hours. I have the Fiber package and get amazing speed 80-90mb down and 20-35 up, not problems with router or modem had them that long and i have not even turned them off yet or had to restart them.... no problems with customer service when i have the line installed they came out the next day and done it withing 5 mins. what can i say no problems here at all.. Also why are people crying about talking to a Indian call center? call the UK call center the number is on their web site not hard to find
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